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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Updated: Vudu comes to Android phones and tablets

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  • Kappa123
    replied
    Originally posted by Crispo View Post
    How do I add a family member to my account?
    Thanks
    You can't. The account is bound to the original owner/creator of said account.

    Leave a comment:

  • Crispo
    replied
    How do I add a family member to my account?
    Thanks

    Leave a comment:

  • Skipperjoy97@gmail.com
    replied
    I get no picture just sound

    Leave a comment:

  • LadyC
    replied
    I simply need to know how do i fix the (Login Failed) error on my tablet with Vudu??? I've changed my password 3 times and I know I'm doing everything correctly however, when I go back to login, it still says Login Failed. I didn't see any answers on this forum that answered the question??? Please advise how i can sign into vudu and move forward.

    Leave a comment:

  • FelipeF
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    Originally posted by bru20 View Post
    Not the issue. It was the first thing I checked and I'm pretty sure you get a different message anyway. Was able to install the app on an Android phone and log in just fine. Its an incompatibility of the app with the tablets. Which makes no sense since the app installed fine and should be compatible.
    What are the make and model of the tablets?

    Leave a comment:

  • bru20
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    Originally posted by rdawg View Post
    Check in Manage My Devices in your account from a browser and see if you are at the max limit of 8 devices. If so..you can't any more devices unless you delete something first.
    Not the issue. It was the first thing I checked and I'm pretty sure you get a different message anyway. Was able to install the app on an Android phone and log in just fine. Its an incompatibility of the app with the tablets. Which makes no sense since the app installed fine and should be compatible.

    Leave a comment:

  • rdawg
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    Originally posted by bru20 View Post
    I just installed the Vudu app from the Play Store on my two Android tablets that run Android 7.1.2. On both I get "login failed" when trying to sign in even though I am using the correct info. This is while I am on my home WiFi network. I am in the US and don't use a VPN. The Vudu app works fine on my Android phone which has Android v5.1.1. I can log in to the Vudu website on the tablets but of course can't play any content since it requires Flash.

    This is extremely frustrating. What could be the problem?
    Check in Manage My Devices in your account from a browser and see if you are at the max limit of 8 devices. If so..you can't any more devices unless you delete something first.

    Leave a comment:

  • bru20
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    I just installed the Vudu app from the Play Store on my two Android tablets that run Android 7.1.2. On both I get "login failed" when trying to sign in even though I am using the correct info. This is while I am on my home WiFi network. I am in the US and don't use a VPN. The Vudu app works fine on my Android phone which has Android v5.1.1. I can log in to the Vudu website on the tablets but of course can't play any content since it requires Flash.

    This is extremely frustrating. What could be the problem?

    Leave a comment:

  • Bullfrogberry
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    I have an Android box "Andoer" running Android 5.1.1
    Model # tk3368-box Kernel 3.10.0

    I use to be able to use VUDU but now it says log in failed. I have tried to uninstall and reinstall but no luck. I am POSITIVE that my account info in accurate as I logged out and re logged in using both my phone and PC. I even tried using a USB keyboard in case something was messed up with the on screen keyboard.

    Thanks

    Leave a comment:

  • FelipeF
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    Originally posted by melinda70x View Post
    I am not able to play movies on my Android tablet anymore. I never had issues until about a week ago. I have done everything possible to fix the problem. I can watch them on my laptop so I know it isn't my internet connection or anything.
    What Android tablet are you using? Are you using the latest version of our app? Please explain your issue in detail.

    Leave a comment:

  • melinda70x
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    I am not able to play movies on my Android tablet anymore. I never had issues until about a week ago. I have done everything possible to fix the problem. I can watch them on my laptop so I know it isn't my internet connection or anything.

    Leave a comment:

  • Kappa123
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    Originally posted by deanflory View Post
    Vudu has horrible support. Dropping support for a tablet that is only 3 years old? What child is making those decisions over there, or is it the accountant? Take their money, then save money by shutting them out of any viewing. Constant awful experience with Vudu. First my phone can't install/update/play the Vudu app after already being installed, now my tablets. I'm extremely disappointed and just dropped a lot of money on movies yesterday.
    Tech products age a lot quicker then you think. Especially with a new OS version coming out almost every year, devices will eventually get left behind. Nature of the beast really.

    Leave a comment:

  • deanflory
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    Vudu has horrible support. Dropping support for a tablet that is only 3 years old? What child is making those decisions over there, or is it the accountant? Take their money, then save money by shutting them out of any viewing. Constant awful experience with Vudu. First my phone can't install/update/play the Vudu app after already being installed, now my tablets. I'm extremely disappointed and just dropped a lot of money on movies yesterday.

    Leave a comment:

  • FelipeF
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    It appears that the Motorola Xoom is simply too old to support the appropriate OS version needed to run the latest Vudu Android app. From what I was able to gather from a quick internet search, the Xoom last upgrade was to v4.0.4 (Ice Cream Sandwich). You need at least v4.3 (Jellybean) to run the latest app among other requirements.

    Leave a comment:

  • MaxH
    replied
    Re: Updated: Vudu comes to Android phones and tablets

    Originally posted by xoomuser View Post
    I have a 4g LTE motorola xoom tablet from Verizon. I know that it is older but it still works good for what I used. I however recently had to restore it to factory settings and now I can not get VUDU back on my tablet. Extremely frustrated because I can not get to movies and service that I paid for. I called into customer support and they were no help at all. They only said that the could send the engineers an email and there was no way to open a trouble ticket or get someone to contact me back to help resolve the issue. It really felt more like a blow off to me. I am getting extremely frustrated and would like some help. Thanks!
    Well, what happens when you try to install it? And you're running Jelly Bean (Android 4.1), correct? Does anyone know if the current Android Vudu app still supports Jelly Bean?

    If you're just looking to stream from your tablet, maybe you can still do that through a browser until we figure this out. Or are you looking to download content to watch later?
    Last edited by MaxH; 10-26-2015, 10:26 AM. Reason: clarification

    Leave a comment:

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