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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Suggestions from new users!

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  • NA9D
    replied
    Re: Suggestions from new users!

    Originally posted by mag12203 View Post
    Whats the diff b/w cc and subtitles any how?
    I believe CC text is generated by the viewing device (ie: the TV - the CC signal is sent by whatever is sending the content and the TV decodes it). Sub-titles are sent by the device providing the video content...

    Leave a comment:

  • mag12203
    replied
    Re: Suggestions from new users!

    Whats the diff b/w cc and subtitles any how?

    Leave a comment:

  • RonV
    replied
    Re: Suggestions from new users!

    Volker has just confirmed that its up to the studios to provide the subtitles and that closed captioning is not avaiable on HDMI. His is the link to the post:

    http://forum.vudu.com/showpost.php?p=11293&postcount=16

    Leave a comment:

  • NA9D
    replied
    Re: Suggestions from new users!

    Originally posted by timchen View Post
    From negotiate with studio to purchase/produce your own CC, something can be done and someone did it already.
    Hey, I guess that's your problem.
    timchen,

    Why must you just sit there and throw stones the whole time at everything Vudu does and second guess everything? The fact is that Vudu knows this is something important. Of course, they want to do it. The fact that it didn't make it into rev 1.0 of the software means nothing about if the feature will be available in the future. Of course it can be done, but Vudu felt it more important to make sure they had deals with studios to provide plenty of content; they felt it important to make sure users had instant access to movies with good picture quality and an easy to use interface. There's a TON more features they want to add in the future and I would hazard to guess that this is one of them. It's better for Vudu to have what they have now with the product released in time for Christmas than to not have one or more of these important features yet have captioning. Only so much can be done in rev 1.0 of a product. Mac System 6 was not anything like OS X Leopard and Windows 95 is not what Vista is. So just because a product doesn't have a feature or capability when first released does not mean it won't have it later on.

    But what do you care. Vudu is going to go out of business and won't even sell 100 boxes the first month according to you...

    Leave a comment:

  • timchen
    replied
    Re: Suggestions from new users!

    From negotiate with studio to purchase/produce your own CC, something can be done and someone did it already.
    Hey, I guess that's your problem.

    Leave a comment:

  • NA9D
    replied
    Re: Suggestions from new users!

    Originally posted by timchen View Post
    I don't believe that's a problem.
    Almost every DVD movie I rent has closed caption or subtitle or both. Aren't they come from studio?
    Yes, it is. Because if the source material obtained from the studio does not have that it's not possible to provide the CC data. You act like Vudu should just be able to do everything. Why do you care anyhow? You said they would not sell 100 boxes the first month.

    Vudu does not rip DVDs and then encode them. I don't know how they get the source material, but AFAIK, it may or may not have the necessary info with it. It's not as easy as you allege. We had this same topic come up a month or so ago with someone. If you are interested, I'd suggest searching for that thread...

    Leave a comment:

  • timchen
    replied
    Re: Suggestions from new users!

    Originally posted by RonV View Post
    Yes but you forgot one thing. Who is providing the CC data? It would be up to the studio to deliver the CC data file and also the orignal source with the triggers.
    I don't believe that's a problem.
    Almost every DVD movie I rent has closed caption or subtitle or both. Aren't they come from studio?

    Leave a comment:

  • RonV
    replied
    Re: Suggestions from new users!

    Yes but you forgot one thing. Who is providing the CC data? It would be up to the studio to deliver the CC data file and also the orignal source with the triggers.

    Leave a comment:

  • timchen
    replied
    Re: Suggestions from new users!

    Originally posted by NA9D View Post

    This is probably feature request number 2 or number 3. I know it's something Vudu wants to do but the technical hurdles with a video stream are very different from that with a DVD. On a DVD, the captioning is in a completely different track and file for all captioning not just CC. I found this out the hard way as I was watching a movie on my Roku HD-1000 that I'd ripped that had captions in it. It's got to be possible as iTunes is now supporting it in their downloads which use H.264 like the Vudu...
    CC is a lot easier than subtitle on DVD. For CC you just send them out along VBI data to video encoder and TV will display them (if CC turn on). Subtitle you have to print them pixel by pixel... I wonder if you have used that layer of display for drawing menu...

    To embed CC or subtitle into bit stream, there are registered and unregistered user data fields in SEI payload. Most encoder should have that feature which allows you to put in user data. Same for retrieving them at decoder.

    Leave a comment:

  • NA9D
    replied
    Re: Suggestions from new users!

    Originally posted by mbustin View Post
    It would still be nice to get a general idea from Vudu on their future plans and priorities ...
    Well, compiling some public info here:

    - HD is a plan
    - TCP/IP control of the box is a plan
    - External storage is a plan

    But beyond that, I would agree that it would be nice to give users a better idea of what is coming up. Seriously, anything I would state beyond this would be speculation.

    Perhaps Gil or someone else can chime in here...

    Leave a comment:

  • mbustin
    replied
    Re: Suggestions from new users!

    Originally posted by NA9D View Post
    I've been fortunate to be working with this box since late February as one of the first 25 or so testers. Not even those of us in this group know the full plan. I can tell you though that this thing will get "gooder and gooder!"
    It would still be nice to get a general idea from Vudu on their future plans and priorities ...

    Leave a comment:

  • NA9D
    replied
    Re: Suggestions from new users!

    WOW! What a great post! This is great. I just saw this now. I think you did a fantastic job covering all the bases here. Let me address these one by one...

    Originally posted by sirris101 View Post
    1) Rentals, rentals, rentals. The VUDU video library is good, but ideally everything should be available for rental.
    Completely agree! It's got to be the number 1 feature request. It is being worked on.

    2) Television shows. No need to say much here. With a complete library of television shows, VUDU could really destroy cable.
    I don't know any specifics, but AFAIK, this is something Vudu wants to provide.

    3) HD content. Period. If the VUDU can build a big library of high-definition content, it could end the HD-DVD vs BluRay battle in a jiffy.
    Coming and ASAP. The big issues are with you guessed it - the studios. I know Vudu wants to provide this as quickly as possible.

    4) Restart function. The VUDU needs a menu option to restart the box.
    I'd agree. But there's rarely a need to restart the box. It is quite stable. And pulling the power cord will not at all hurt it. The box is built very well and robust.

    5) A 1080p mode that's not 1080p/24.
    Since my TV is only 1080i maximum, I can't really comment. I am sure though that if the Vudu hardware is capable of supporting other 1080p modes that it will do so in time.

    6) Captioning. I'm surprised this doesn't exist already. From what I've read on the forums, VUDU would have to make a separate stream of the film that includes captions.
    This is probably feature request number 2 or number 3. I know it's something Vudu wants to do but the technical hurdles with a video stream are very different from that with a DVD. On a DVD, the captioning is in a completely different track and file for all captioning not just CC. I found this out the hard way as I was watching a movie on my Roku HD-1000 that I'd ripped that had captions in it. It's got to be possible as iTunes is now supporting it in their downloads which use H.264 like the Vudu...


    7) Product roadmap or upcoming features. I'm not looking for the company's 12 month strategy, but I am interested in what's coming in the next 1-2 releases.
    I've been fortunate to be working with this box since late February as one of the first 25 or so testers. Not even those of us in this group know the full plan. I can tell you though that this thing will get "gooder and gooder!"


    8) Demo content. Include an SD and HD demo reel.
    Agreed. It's been requested.

    OK VUDU community, what are your suggestions? What do you think of my suggestions?
    Outstanding! Keep posting!

    Leave a comment:

  • timchen
    replied
    Re: Suggestions from new users!

    My comments to following original suggestions.
    Originally posted by sirris101 View Post
    1) Rentals, rentals, rentals.
    2) Television shows.
    3) HD content.

    6) Captioning.
    I think rental should be Vudu's main business, if they want to pick a secondary subject, they should pick television instead selling title. That way, not only they don't have to waste money on such a big hard drive (40G would be good, $$$) and they don't have to deal portability issue that much.
    I wonder if you know that there are people putting famous television show on web space on the other side of Pacific already? People around the world only needs a PC or modified Xbox to download shows and play them back at time of their choice. When I said people, I really mean a networking of people. There are so many sites to choose although I doubt their legality.
    Of course there are official business like WOWtv at Singapore who is providing VOD for TV channels and movies. I guess you Vudu fan should really check them look out.
    And yeah, I want closed caption, I think it's a must have. To be more accurate, I want DVD' subtitle which kinda like closed caption with multiple language choices. And HD content is nice to have...

    Leave a comment:

  • mag12203
    replied
    Re: Suggestions from new users!

    Since the issue of renting vs buying has come up many times I would like to see a poll of how many members rent moview rather then buy movies. I have already rented 3 movies in the last week and I don't plan on buying any. If the Vudu company can see how many people plan to rent maybe they might target differently.

    Leave a comment:

  • mbustin
    replied
    Re: Suggestions from new users!

    I bought the vudu because I'm a movie luvin' gadget nut, like most here probably.

    I would really like to see closed captioning for 2 reasons - my hearing is lousy because of many years of headphone abuse , and more importantly, English is not my wife's first language. And what about the hearing-impaired? Are they to be excluded (it's probably a matter of time before VOD must come with closed captioning)? So I find this feature more important then DD 5.1, but we all have our priorities.

    That's why it would be nice to get a sense of how Vudu is prioritizing features. Do they want to please the audiophiles or the hearing impaired first? Who is their primary audience or target market?

    Leave a comment:

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