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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Walmart.com and Instawatch

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  • Chedwiggen
    replied
    Re: Walmart.com and Instawatch

    I've been reading about people who pre-ordered the Logan Walmart exclusive today are getting Instawatch e-mails where as I've had it pre-ordered for a couple weeks and so far I haven't received any such e-mail, any help?

    Leave a comment:

  • mrewster
    replied
    Re: Walmart.com and Instawatch

    Reposted in General Help.

    Leave a comment:

  • jsmiddleton4
    replied
    Re: Walmart.com and Instawatch

    I had a problem about 2 weeks ago with the Instawatch not showing up on VUDU in a timely fashion. I emailed VUDU and Walmart and the problem was addressed. Since that time I've done two more purchases of multiple movies each time via Walmart on-line and Instawatch with no problems. Movies all showed up within 45 minutes.

    I'm impressed with the quickness at which VUDU responded. Walmart support was clueless. But VUDU got it addressed quickly.

    Leave a comment:

  • Nissan Vol
    replied
    Re: Walmart.com and Instawatch (update)

    Originally posted by FelipeF View Post
    Check your PM for more info about your case.
    My issue has now been resolved. The digital copy was added to my library this morning.

    Leave a comment:

  • FelipeF
    replied
    Re: Walmart.com and Instawatch

    Originally posted by Nissan Vol View Post
    I purchased Field of Dreams, at the Walmart.com site, which is advertised as including a digital copy, as well as being an Instawatch title, but have yet to receive the Instawatch copy. In fact, the Bluray/DVD combo arrived today, and did not include the digital copy.
    I opened a ticket with Vudu support several days ago, inquiring about the Instawatch copy, but have not gotten a resolution. I have had multiple orders where I never received the Instawatch copy, and am becoming very frustrated.
    Check your PM for more info about your case.

    Leave a comment:

  • Nissan Vol
    replied
    Re: Walmart.com and Instawatch

    I purchased Field of Dreams, at the Walmart.com site, which is advertised as including a digital copy, as well as being an Instawatch title, but have yet to receive the Instawatch copy. In fact, the Bluray/DVD combo arrived today, and did not include the digital copy.
    I opened a ticket with Vudu support several days ago, inquiring about the Instawatch copy, but have not gotten a resolution. I have had multiple orders where I never received the Instawatch copy, and am becoming very frustrated.

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: Walmart.com and Instawatch

    I bought Justice League Dark on Walmart.com over a week ago and it's still not showing in my Vudu preorders.

    Leave a comment:

  • Endurance Theatre
    replied
    Re: Walmart.com and Instawatch

    Originally posted by jeremymc7 View Post
    I've had Instawatch titles for released films take upwards of 24 hours.
    Gotcha. Yeah, looks like that in the norm these days. It's now showing in my account. This is my first INSTAWATCH purchase in awhile. I guess as long as I know it will take this long, I am ok. You just don't know if there's something broken when it doesn't do what is advertised. Know what I mean?

    Leave a comment:

  • jeremymc7
    replied
    Re: Walmart.com and Instawatch

    Originally posted by Endurance Theatre View Post
    Looper. I purchased it on walmart.com this morning. Still not showing in my VUDU account. I received the email that it was ready to watch at 10:38 am.
    I've had Instawatch titles for released films take upwards of 24 hours.

    Leave a comment:

  • Endurance Theatre
    replied
    Re: Walmart.com and Instawatch

    Originally posted by jeremymc7 View Post
    Which title are you having a problem with ?
    Looper. I purchased it on walmart.com this morning. Still not showing in my VUDU account. I received the email that it was ready to watch at 10:38 am.

    Leave a comment:

  • jeremymc7
    replied
    Re: Walmart.com and Instawatch

    Originally posted by Endurance Theatre View Post
    Looks like this is still an issue. My purchase is not showing in my VUDU account. This is getting really annoying.
    Which title are you having a problem with ?

    Leave a comment:

  • Endurance Theatre
    replied
    Re: Walmart.com and Instawatch

    Looks like this is still an issue. My purchase is not showing in my VUDU account. This is getting really annoying.

    Leave a comment:

  • md7639
    replied
    Re: Walmart.com and Instawatch

    Originally posted by madmod20061 View Post
    I ordered rounders and I got the email about 24 hours after I got the shipping notice.

    On another note, I bought 2 movies in store on Saturday morning. I just got the email about half an hour ago saying my movies were ready. Far from instant. More like 24to48hourwatch.
    This would explain why I am not seeing my movies on Vudu yet. Annoyed because I want a hard copy of movie as well as digital and is why I purchase at store. May look into another store instead of Walmart.

    Leave a comment:

  • jeremymc7
    replied
    Re: Walmart.com and Instawatch

    Yes, avoid Instawatch at all costs. I've spent about $5,000 on Instawatch titles and can go on and in about problems.

    The Disc + Digital program offers most of the same titles and continues to grow quickly.

    To me the MAJOR drawback though is that since they are both fulfilled the same way for the physical cost when you buy older catalog D+D titles on Vudu you may pay the standard Walmart shipping fee for non free freight qualification where on Walmart.com you can add several of them to you cart and THEN pay no freight.

    I would only buy Instawatch right now if the titles are older, also listed on D+D and D+D charges freight.

    Leave a comment:

  • sloner52
    replied
    Re: Walmart.com and Instawatch

    Originally posted by ncattau View Post
    I have 2 orders I did not receive instawatch copies. I opened a case it was forwarded to the promotions department and I have heard nothing since 11/21/16 can anyone help me.
    about a month or two ago I ordered around 5 movie with instawatch.... I waited a few days then contacted vudu when they didn't deposit in my account...... they kept giving me non-anwsers for awhile and made me give proof of purchase which I gave and they transferred me to a different department..... they said thanks for giving proof and would be investigating it.... i watied for days and no response even after I replied again........... I had to wait for the movies to come in and use the uv codes...... I even had to use D2D on one title..... I still have yet to hear from them about it lol... I'm never buying Instawatch again..

    Leave a comment:

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