Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

HD is dead, long live HDX

Collapse
X
Collapse
 
  • Page of 4
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 3 4 template Next
  • danglin709
    replied
    Re: HD is dead, long live HDX

    Originally posted by Rex Strother View Post
    It's just an oddity of the old "HD" designation. Even if you D2D a title in the old "HD" - some titles did (and you likely did this on your main viewing account - where it still shows up HD), vs. doing the D2D on a subaccount and having it port into your mani viewing account), that old "HD" designation kinda sits in the way of the HDX "upgrade"

    I think of any purchase as having two rights - there's a ghost/purchase right and a UV right.

    The ghost/purchase license will sit in that VUDU account, even if you disconnect the UV, because you bought it there. You would lose the ability to see UV titles that you bought/redeemed on other subaccounts/family subacccounts, because of detaching the UV, but you'd still see YOUR purchases.

    So that "purchase ghost" is just keeping VUDU from showing your UV HD right - it's just blocking it, in a sense.

    A support ticket should fix this.
    they got rid of HD in Vuduland so all HD movies were supposed to be converted to hdx in the vudu world Jake or Felipe should be able to escalate this if they see it

    Leave a comment:

  • Rex Strother
    replied
    Re: HD is dead, long live HDX

    It's just an oddity of the old "HD" designation. Even if you D2D a title in the old "HD" - some titles did (and you likely did this on your main viewing account - where it still shows up HD), vs. doing the D2D on a subaccount and having it port into your mani viewing account), that old "HD" designation kinda sits in the way of the HDX "upgrade"

    I think of any purchase as having two rights - there's a ghost/purchase right and a UV right.

    The ghost/purchase license will sit in that VUDU account, even if you disconnect the UV, because you bought it there. You would lose the ability to see UV titles that you bought/redeemed on other subaccounts/family subacccounts, because of detaching the UV, but you'd still see YOUR purchases.

    So that "purchase ghost" is just keeping VUDU from showing your UV HD right - it's just blocking it, in a sense.

    A support ticket should fix this.

    Leave a comment:

  • warbington
    replied
    Re: HD is dead, long live HDX

    Unsure why this would be needed as both were purchased through VUDU Disc-to-Digital, but will try it.

    Leave a comment:

  • Rex Strother
    replied
    Re: HD is dead, long live HDX

    JBloggs and Warbington - open a support ticket - if you have HD licenses in your UV locker, those titles should now show up as HDX.

    If they are not - the old "HD" format purchase you made in that account is "blocking" VUDU from recognizing the HD license in MYUV and giving you the full "HDX" upgrade.

    VUDU appears to review your "purchase" quality (The VUDU HD - 720) and not reconcile it entirely with your "UV" quality (UV HD - 1080).

    This is part of problem of calling HD and HDX in VUDU - when there are really just HD UV licenses (but 720 streams and 1080 streams)

    Leave a comment:

  • warbington
    replied
    Re: HD is dead, long live HDX

    Stop!, or My Mom Will Shoot and Lucky Numbers are still showing as HD for me. (With HDX as a purchase option!)

    Leave a comment:

  • jbloggs
    replied
    Re: HD is dead, long live HDX

    Following titles are still showing as HD for me...

    Triangle
    Reclaim

    Leave a comment:

  • MovieLover500
    replied
    Re: HD is dead, long live HDX

    Originally posted by Jake View Post
    Could be 3 possibilities:

    1) your device doesn't support this feature (as I mentioned)
    2) the content doesn't support it (we have done it for about 90% of the content so far, including everything released in the last 2 years)
    3) had a problem streaming the lowest ~1Mbps stream - right now it will still offer to downgrade, but if it's not one of the above two, you may still buffer with SD in this case.
    My guess is that it was the third possibility.

    Leave a comment:

  • Jake
    replied
    Re: HD is dead, long live HDX

    Originally posted by MovieLover500 View Post
    Does it? It usually just stops the stream, complains to me and asks me which version I want to stream, and offers me the choice of all three, rather than doing it automatically.
    Could be 3 possibilities:

    1) your device doesn't support this feature (as I mentioned)
    2) the content doesn't support it (we have done it for about 90% of the content so far, including everything released in the last 2 years)
    3) had a problem streaming the lowest ~1Mbps stream - right now it will still offer to downgrade, but if it's not one of the above two, you may still buffer with SD in this case.

    Leave a comment:

  • MovieLover500
    replied
    Re: HD is dead, long live HDX

    Originally posted by Jake View Post
    VUDU HDX streaming is "adaptive", meaning it will stream the best quality it can over your Internet connection. These streams can vary in bitrate and resolution - so if you only have, say 2 Mbps you will still be able to play the "HDX" quality, it will just automatically fall back to < 2Mbps 480p.
    Does it? It usually just stops the stream, complains to me and asks me which version I want to stream, and offers me the choice of all three, rather than doing it automatically.

    Leave a comment:

  • MovieLover500
    replied
    Re: HD is dead, long live HDX

    Originally posted by echopulse View Post
    No, they got rid of HD for purchasing, they still have it for streaming.
    As well as downloading. Which makes it nice if you have a tablet only capable of 720p and don't want to waste space downloading a higher quality download that you can't tell the difference between.

    Leave a comment:

  • Jake
    replied
    Re: HD is dead, long live HDX

    Originally posted by echopulse View Post
    No, they got rid of HD for purchasing, they still have it for streaming.
    VUDU HDX streaming is "adaptive", meaning it will stream the best quality it can over your Internet connection. These streams can vary in bitrate and resolution - so if you only have, say 2 Mbps you will still be able to play the "HDX" quality, it will just automatically fall back to < 2Mbps 480p. This means users will not have to manually switch to lower qualities as playback will seamlessly do that for them.

    Note some older devices (pre 2013) do have issues with switching resolution seamlessly - those will still require a manual switch to SD when the bitrate drops too much.

    Leave a comment:

  • echopulse
    replied
    Re: HD is dead, long live HDX

    Originally posted by billygreen23 View Post
    Um, what? That's exactly what they did. There are now three tiers. SD (480p), HDX (1080p), and UHD (2160p).
    No, they got rid of HD for purchasing, they still have it for streaming.

    Leave a comment:

  • billygreen23
    replied
    Re: HD is dead, long live HDX

    Originally posted by MovieLover500 View Post
    Just as long as they don't get rid of a tier between SD and HD(X) for streaming and downloading.
    Um, what? That's exactly what they did. There are now three tiers. SD (480p), HDX (1080p), and UHD (2160p).

    Leave a comment:

  • MovieLover500
    replied
    Re: HD is dead, long live HDX

    Just as long as they don't get rid of a tier between SD and HD(X) for streaming and downloading.

    Leave a comment:

  • lujan
    replied
    Re: HD is dead, long live HDX

    Originally posted by billygreen23 View Post
    I had thought the same thing. I'd love to just see SD, HD, & UHD.
    Me too, especially since no other streaming provider except Vudu uses the term "HDX".

    15 UHD
    755 HDX
    2 SD

    Leave a comment:

Previous 1 2 3 4 template Next
Working...
X