JURASSIC WORLD DOMINION - the UMID are flipped at VUDU

[Rex Strother]

The MA UMID for this film (theatrical and extended) are flipped from MA has. So if you redeem at MA (or purchase at VUDU right now) you wind up with the OTHER movie.

MA:
10.5240/49CF-6DB5-26E9-49C4-EDE3-U theatrical
10.5240/815E-C8C5-95E5-0509-0619-V extended

Vudu:
10.5240/815E-C8C5-95E5-0509-0619-V theatrical (ID 2029022)
10.5240/49CF-6DB5-26E9-49C4-EDE3-U extended (ID 2153540)

FelipeF - can you ask the backend guys to fix this?

[jeremymc7]

+1

[diamond204]

bumping please fix Vudu should be pretty easy.

[diamond204]

Confirmed that since this currently ports as the Extended version into Movies Anywhere, retailers such as iTunes that do not have a listing for the Extended edition (they bundle it into the theatrical), this movie does NOT port correctly.

[Pretorbom]

Any update on the problematic. I redeemed my code on vudu website. Ported to MA as extended edition. Did not port to itunes. Hoping for a fix soon. FelipeF

[jeremymc7]

Interesting that Amazon Prime Video has a separate listing for both Theatrical and Extended. Both are on sale and I had loads of free digital credits by electing slower holiday shipping.

Vudu on the other hand only has the Theatrical version; but the bonus Extended version is listed as a bonus like I've seen done with many other titles.

Anyway I bought the extended on Amazon know if it didn't work I could just cancel for a refund, Seconds later it said I owned the theatrical and also have access to extended in the bonus options.

[mrewster]

Vudu on the other hand only has the Theatrical version; but the bonus Extended version is listed as a bonus like I've seen done with many other titles.

Vudu does have both versions, I own both the Theatrical (with the Extended in bonuses) AND the Extended Cut version as a separate entry.
On 8/16/2022, I redeemed the UHD slip at Movies Anywhere. Both versions appeared in MA, but only the Theatrical with Bonus Extended ported to Vudu.
On 10/14/2022, the stand-alone Extended Cut appeared in my Vudu library.
The separate Extended Cut is not searchable or purchasable, but it is there - ported from MA.

[jeremymc7]

Purchased Extended on Amazon.

Movies anywhere showed Extended with bonus regular which it says I own. There’s also a regular only which it says I don’t own.

on Vudu searching only shows one Dominion. Doesn’t state extended. However artwork showed extended and says includes two versions. However when you go into movie regular is primary movie and extended in in the bonus.

Going back to Amazon where I bought it there is both versions with no 2nd version included with either. Separate purchase for either. It says I only own extended.

iTunes only shows a regular version but it states that iTunes Extras includes the extended version.

So Vudu and iTunes seem to be one way. While MA and Prime appear a different way from each other.

So I see three different options at 4 places.

This is seriously all messed up.

Either way I paid for only Extended at Amazon but have both on Vudu, MA, and iTunes but only in the bonus section which is not the same as everyone else.

[diamond204]

There is another post on this forum where the final post reports that this issue has been fixed. From what I am seeing IT HAS NOT BEEN RESOLVED.

This is a major issue that has not yet been corrected.

Team Vudu: Can you please alert this post thread to your Universal Studios Account Manager?

[nboeker]

diamond204 - Yeah, I tried renting the extended edition last night and got the theatrical release. Even the thumbnail says it's the extended edition. I contacted Vudu chat and they refused to listen. No - we can't fix it. No - we won't refund. I finally got him to send the issue up the chain of command (with a promised email within 72 hours). We'll see.

[diamond204]

diamond204 -I finally got him to send the issue up the chain of command (with a promised email within 72 hours). We'll see.

Hope it gets to the right person.

[ploog]

This issue as described by Rex Strother in the OP remains unresolved: VUDU - Jurassic Park Dominion (2h27m) Theatrical version ports to Movies Anywhere as the Extended version (2h40m). This is especially an issue for those who use iTunes, owing to iTunes not yet offering the Extended version; those who purchase the 6-film "Ultimate Collection" bundle on VUDU end up with only 5 of the titles available within iTunes, sans Dominion.

Of course, the reverse is true, as well: the Extended (2h40m) version on VUDU links to the Theatrical (2h26m) entry on Movies Anywhere.

---

VUDU-- Jurassic World Dominion (2h27m) [ID: 2029022]
* ports to MA as 2h40m Extended version

VUDU-- Jurassic World Dominion - Extended Cut (2h40m) [ID: 2153540]
* listed on VUDU as "Currently unavailable for purchase"
* ports to MA as 2h26m Theatrical version

MA -- Jurassic World Dominion (2h26m)
* "See Retailers" [VUDU] button results in "Content not found" error.
* "See Retailers" buttons for iTunes, Prime & Google Play all link to Theatrical (2h26m) copies.

MA -- Jurassic World Dominion - Extended (2h40m)
* "See Retailers" [VUDU] button opens Theatrical (2h27m) version.
* "See Retailers" buttons for Prime & Google Play both link to Extended (2h40m) version.
* "See Retailers" button for iTunes is absent.

---

How is this still not resolved 9 months later (...and nearly a full year since the Blu-ray release date!)?

[ploog]

I just phoned both MA & VUDU Support on this to hopefully move it forward. I recommend others do the same.

edit: p.s. And just Xeet'd at both services, as well.

• plooger/status/1692301140182876617
• plooger/status/1692298155516133720

[Toddwrtr]

If you redeem your code at Movies Anywhere, it ports over to Vudu correctly.

[diamond204]

Nothing has been fixed recently though, correct?