Who Was MISLED from VUDU's Marketing?

[Nded]

Re: Who Was MISLED from VUDU's Marketing?

I can think of about 5 people in here who probably agree with you and I think I know who we are - we're also the only 5 or so that voted the lowest in the poll. Either most users are happy with the collection - based on that poll (I'm still amazed),or are much more patient than us, are lurkers, or already returned their boxes, because we seem to be completely out numbered in here.

It's OK to be in a minority, we'll still let you have your say. That's one of the benefits of our poor moderation skills, we don't know when to kick somebody out of here.

[mbustin]

Re: Who Was MISLED from VUDU's Marketing?

I can think of about 5 people in here who probably agree with you and I think I know who we are - we're also the only 5 or so that voted the lowest in the poll. Either most users are happy with the collection - based on that poll,or are much more patient than us, are lurkers, or already returned their boxes, because we seem to be completely out numbered in here. Hey - you have 2 Bourne movies coming for free !

[Nded]

Re: Who Was MISLED from VUDU's Marketing?

That made me chuckle out loud! Thanks for being so cool about it! - and hope you don't take me the wrong way, you really made me laugh!

I had hoped to help lighten the mood a little there. I'm glad you were able to get a laugh out of that.

Please note that we "less than desireable moderators" have not "locked" this thread, banned anybody for their comments, or declared any topic as not allowed. You would be hard pressed to find a more open minded group of moderators. All of the moderators are "volunteers", as Vudu currently does not have the resources to hire the professional moderators you are coveting.

I'm not sure what you had hoped to get out of this thread, but I'll offer you some validation. Everybody - Vudu customers, testers, employees, management, wants to see more titles and same first day releases. Everybody (see previos list) wants to get more favorable terms for rentals and purchasing. Nobody has said the things you want are unreasonable. The problem seems to come about when you come face to face with the reality that what everybody wants isn't going to happen overnight. It's going to take time. Nobody (employees or moderators) has said that the stated desires to improve Vudu are not worthwhile suggestions. When the folks in the know tell you why it currently isn't so, they are not telling you that you shouldn't wish for it, they're just trying to help you understand why you aren't going to get it today - not that you will never get it. I hope you can take that knowledge as comforting while we patiently await these things.

P.S. Thank you for your feedback.

[RonV]

Re: Who Was MISLED from VUDU's Marketing?

1st off I think there needs to be better moderators on here -

I am glad I didn't respond to this thead...he must be talking about Ed, Jon, and Max

[paularino]

Re: Who Was MISLED from VUDU's Marketing?

Thank you for your feedback.

That made me chuckle out loud! Thanks for being so cool about it! - and hope you don't take me the wrong way, you really made me laugh!

[paularino]

Re: Who Was MISLED from VUDU's Marketing?

Oh, and I ask this of ALL users of the product to do this now before responding to this thread...

Pick 10 (Pretty POPULAR) movies you'd like to watch right now, and do a search in the database to see how many are avail to watch?

Then go to Blockbuster or Netflix, and see how many of those same 10 are avail to rent?

So I ask again, but reworded this time... (taken directly from VUDU's HomePage) "It's the other stuff we could do without ? driving to the video store, waiting by the mailbox, finding out the title we were hoping for isn't available".

[Nded]

Re: Who Was MISLED from VUDU's Marketing?

1st off I think there needs to be better moderators on here - this was one of the reasons I wrote this topic - the lack of them "getting it" just doesn't help your product! I kept reading responses of "whine, whine, whine... If you don't like it send it back", instead of "thank you for your feedback, we always appreciate what you have to say to try our best to make the product better"!

2nd, if users can't discuss real world expieriences about the product, then why have a forum!

3rd, thank you guys who, well, sort of stood up for me and for speaking out on what you "thought" also.

Like others, since there is no subscription costs, I will just have to turn the box on once and a while and hope that even 1 of the 10 popular movies I'd like to watch is in their database, and I DON'T have to run out to Blockbuster like I still have to now, even though the #1 sales pitch to buy the product was...

...but the creators, founders, investors and users are ALL not looking to use VUDU like listed above!

Thank you for your feedback.

[paularino]

Re: Who Was MISLED from VUDU's Marketing?

1st off I think there needs to be better moderators on here - this was one of the reasons I wrote this topic - the lack of them "getting it" just doesn't help your product! I kept reading responses of "whine, whine, whine... If you don't like it send it back", instead of "thank you for your feedback, we always appreciate what you have to say to try our best to make the product better"!

2nd, if users can't discuss real world expieriences about the product, then why have a forum!

3rd, thank you guys who, well, sort of stood up for me and for speaking out on what you "thought" also.

Like others, since there is no subscription costs, I will just have to turn the box on once and a while and hope that even 1 of the 10 popular movies I'd like to watch is in their database, and I DON'T have to run out to Blockbuster like I still have to now, even though the #1 sales pitch to buy the product was...

...but the creators, founders, investors and users are ALL not looking to use VUDU like listed above!

[marzie]

Re: Who Was MISLED from VUDU's Marketing?

Agreed. Especialy when the logo on the front of the unit advertises Dolby Digital Plus.

[bqmeister]

Re: Who Was MISLED from VUDU's Marketing?

So what were you hoping for instead?

"Surround sound" sounds bland. I think it'd have been better to say "with 5.1 sound" or something along those lines.

In 2007 when I read surround sound, I think of dolby prologic.
It sounds like I'm reading it wrong though.

[mbustin]

Re: Who Was MISLED from VUDU's Marketing?

It would be nice if this spurred the other studios into being more vudu-friendly

[Nded]

Re: Who Was MISLED from VUDU's Marketing?

I really hope this is incorrect:

"
through the VUDU service in
HD with Surround Sound.

"

So what were you hoping for instead?

[MaxH]

Re: Who Was MISLED from VUDU's Marketing?

I really hope this is incorrect:

"
through the VUDU service in
HD with Surround Sound.

"

No, that is correct. Dolby 5.1, DTS, etc., are all Surround Sound. I am certain that these will be in DD 5.1.

[bqmeister]

Re: Who Was MISLED from VUDU's Marketing?

I really hope this is incorrect:

"
through the VUDU service in
HD with Surround Sound.

"

[Nded]

Re: Who Was MISLED from VUDU's Marketing?

It's not a matter of HAVING, just a very strong want ....


Well, this should make paularino a little happier ...
http://www.prnewswire.com/cgi-bin/st...4709072&EDATE=

Here is the text from that link:

VUDU and Universal Studios Home Entertainment to Deliver Bourne Trilogy Directly to the Living Room in High Definition Just in Time for Holidays

Included With the Purchase of the VUDU Set-Top Box, VUDU Customers Get High Definition Versions of The Bourne Identity and The Bourne Supremacy and an Option to Purchase The Bourne Ultimatum Starting on December 11, 2007 VUDU Users Don't Need to Run to Video Store or Wait in Line on Release Day for the Ultimate Action Thriller

SANTA CLARA, Calif., Nov. 20 /PRNewswire/ -- VUDU Inc., the company that brings instant access to video content to the living room, announced an unprecedented collaboration with Universal Studios Home Entertainment to deliver the entire Bourne Trilogy in high definition (HD).

In a groundbreaking HD arrangement, VUDU and Universal will offer the three installments of the franchise available through the VUDU service in HD with Surround Sound. Starting November 23rd, and for a limited time, VUDU will begin offering an amazing bonus to its existing and future VUDU customers; the purchase of a VUDU set-top box now includes permanent copies of The Bourne Identity and The Bourne Supremacy in HD -- a $50 value. In addition, beginning December 11th, VUDU customers will be able to purchase The Bourne Ultimatum in HD for $24.99.

By providing VUDU customers access to the Bourne Trilogy, VUDU expands its service to include HD content for the first time. These HD movies complement more than 5,000 titles available for rent or purchase directly through the television, without requiring a PC, cable service, or satellite TV subscription. The availability of The Bourne Trilogy expands on a previously announced agreement with Universal to deliver content in HD format.

"Digital delivery of HD movies through VUDU makes it easy for consumers to get the high quality content they most want to watch, when they want to watch it," said Tony Miranz, VUDU's Co-founder and EVP for Sales & Business Development. "Our agreement with Universal gives lovers of the Bourne series instant gratification in glorious HD right from the comfort of their own home. We share Universal's passion for providing viewers with the ultimate in video content, and look forward to collaborating on many more top-quality Universal releases."

"Universal is committed to providing new and innovative entertainment experiences for consumers," said Craig Kornblau, President, Universal Studios Home Entertainment and Universal Pictures Digital Platforms. "VUDU's breakthrough technology speaks to the evolving digital distribution market and is a perfect way for Bourne fans to get the best motion pictures in superior home video quality in the timeliest manner possible."

VUDU enables high-speed broadband customers to get instant access through their TV to more than 5,000 movies from all the major and more than 20 independent studios and distributors. VUDU delivers movies to consumers as they are released by the studios to DVD and maintains an up-to-date library of current releases. VUDU lets consumers watch the movie they want to watch when they want to watch it -- no planning necessary, no computer required, no software downloads, and no cable TV service or satellite subscription needed.

Availability

VUDU can be purchased at select retailers and online including Tweeter, Magnolia, MyerEmco, Amazon.com, VUDU.com, and other select AV retailers. About Universal Studios Home Entertainment Universal Studios Home Entertainment is a unit of Universal Pictures, a division of Universal Studios (http://www.universalstudios.com). Universal Studios is a part of NBC Universal, one of the world's leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. Formed in May 2004 through the combining of NBC and Vivendi Universal Entertainment, NBC Universal owns and operates a valuable portfolio of news and entertainment networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBC Universal is 80%-owned by General Electric,with 20% owned by Vivendi.

About VUDU

VUDU is dedicated to bringing instant access to thousands of mainstream movies to every living room. Through relationships with every major US movie studio and more than 20 independent studios and distributors, VUDU offers the optimal home entertainment experience for consumers. The company was founded in 2004 and is headquartered in Silicon Valley.