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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    #46
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I've been using an internal DVDR drive and an external BD drive alternately with a pretty good success rate.

    The only bugs I encountered tonight...

    THE FOG (2005) - Disc Not Recognized

    xXx: State Of The Union - Disc Not Recognized (This title is on the Disc-to-Digital list but is not searchable on Vudu. I'm guessing it may have been pulled for a re-encode?)

    The Alfred Hitchcock Masterpiece Collection on BD - Many of the titles in here, like VERTIGO, coming up as a different title when scanned.

    Comment

      #47
      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      My copy of Doctor Strangelove came up as 2001 A space Odyssey

      Comment

        #48
        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Originally posted by jeremymc7 View Post
        Doesn't work for me on the Windows machine at all.

        Just keep getting "Waiting for disc...Insert a disc at any time to continue."

        It doesn't matter if it's a new disk, old one, UV lock, non UV locker, on D2D list, not on D2D list. Everything just keeps the drive spinning and message on screen.

        Help !
        It might be a similar issue to what I encountered. If I put a disc in the drive and then clicked the Add film button, then I had the eternal spinning green waiting for disc symbol too. However it works fine as long as I first click add film, THEN insert a disc in the drive to be read. Hopeful you've just had the same minor issue.

        Comment

          #49
          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Yeah, it seems a lot if not all of the sets are only coming up as the original or first movie in the set. I'm trying to convert "The Fly 2" but it comes up as "The Fly" which I don't want converted.

          Comment

            #50
            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Taken (theatrical) came up as extended, which is non UV, I went ahead and got it, should I open a trouble ticket for a correction?

            Comment

              #51
              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Originally posted by Speedaddict81 View Post
              Taken (theatrical) came up as extended, which is non UV, I went ahead and got it, should I open a trouble ticket for a correction?
              Amazon.com shows Taken only sells as an Extended cut, no theatrical only edition available from them. Do you own a theatrical only DVD or Blu-ray?

              Taken (Two-Disc Extended Cut) [Blu-ray] (2008)
              Taken (Single-Disc Extended Edition) (2008)
              Taken (Two-Disc Extended Edition) (2008)

              Comment

                #52
                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Both Harry Potter and the Prisoner of Azkaban and HP and the Order of the Phoenix show up as HP and the Chamber of Secrets. Since I already have that one it tells me I cannot add it again.

                Comment

                  #53
                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Originally posted by gminnick View Post
                  Both Harry Potter and the Prisoner of Azkaban and HP and the Order of the Phoenix show up as HP and the Chamber of Secrets. Since I already have that one it tells me I cannot add it again.
                  We are looking into the issue. Please do use the link "Not my disc" to report back to us the mismatch. We are collecting those and correct the data issues.

                  Thanks,
                  LLN

                  Comment

                    #54
                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Only ran into a bug with box set movies thus far really. Like An Evening with Kevin Smith tells me it needs to verify it manually and the Teenage Mutant Ninja Turtles blu rays all came up as Teenage Mutant Ninja Turtles II: The Secret of the Ooze. The only non-box set style film I've had any trouble with is Hancock and it's likely because the disc is scratched up though the blu ray drive on the PC has no problem playing the movie itself.

                    Anyway, I'm impressed with it so far. The ease of use compared to Flixster and Cinemanow is so much better and far less buggy from my experiences thus far.

                    Comment

                      #55
                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      When I D2Ded Goldmember, it put Austin Powers 1 in my account and I didn't realize it so I went through with the purchase. Do I need to contact some support and have it fixed or can I just reD2D Goldmember again later? I was planning to do all three movies anyway, so don't really care how it works in the end.

                      Comment

                        #56
                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        Originally posted by LocN View Post
                        We are looking into the issue. Please do use the link "Not my disc" to report back to us the mismatch. We are collecting those and correct the data issues.

                        Thanks,
                        LLN
                        I'll use this method, if the software gives me the opportunity.
                        Unfortunately, my Rise of the Planet of the Apes Bluray shows up as Tim Burton's Planet of the Apes WideScreen version DVD which I already have on Vudu and the software indicates that I already have this; it doesn't provide me with the link 'Not my disc'.

                        Comment

                          #57
                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Originally posted by Blurayfan View Post
                          Amazon.com shows Taken only sells as an Extended cut, no theatrical only edition available from them. Do you own a theatrical only DVD or Blu-ray?

                          Taken (Two-Disc Extended Cut) [Blu-ray] (2008)
                          Taken (Single-Disc Extended Edition) (2008)
                          Taken (Two-Disc Extended Edition) (2008)
                          I looked at it again, I do have the extended, however, the lack of UV matter is still an issue.

                          Comment

                            #58
                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Originally posted by Speedaddict81 View Post
                            I looked at it again, I do have the extended, however, the lack of UV matter is still an issue.
                            Taken is a wierd title, eligible for D2D but not UV. Some studios don't give extended or Unrated versions UV rights.

                            Comment

                              #59
                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              Originally posted by Mercman View Post
                              I'll use this method, if the software gives me the opportunity.
                              Unfortunately, my Rise of the Planet of the Apes Bluray shows up as Tim Burton's Planet of the Apes WideScreen version DVD which I already have on Vudu and the software indicates that I already have this; it doesn't provide me with the link 'Not my disc'.
                              I ran into this same problem with the Superman Movies where I couldn't say 'Not my Disc' because I already have Superman Returns which they were incorrectly matched as.

                              Comment

                                #60
                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                kill bill 2 ......>>>>>comes up as sin city

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