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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Still not working:
    X-files: I want to believe Blu-ray Unable to Identify disc. UPC 2454554378 X-Phile edition
    Die Hard 2: Die Harder from the 25th anniversary Blu-Ray pack Unable to Identify disc.

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Battle Royale (Blu Ray) UPC is 013132376790 Can't identify disc

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Sixteen Candles Blu-ray shows up as Unidentified (the DVD works ok though)

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Originally posted by LocN View Post
          Here is the list that we manually verified based on user feedback. This does not include all of the other titles that we can fix by software.

          [sorted by release year - newer first]

          The Sound of Music


          LLN
          Sound of Music 45th Anniversary Blu Ray still coming up as Sing along version and the DVD is not identified.

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Unable to identify disk:
            TMNT Blu Ray
            Superman/Batman Apocalypse DVD

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Some of my bugs are fixed or have work-arounds, but I have at least two new bugs.


              Fixed - Night Watch (Blu) now comes up correctly

              Work-around - Monty Pyton's The Meaning Of Life does not work if disc 1 is inserted but DOES work if disc 2 (special features) is inserted.

              New bugs - 1. Taken (Blu) now shows up as The Marine (unrated)
              2. Superman 2 - Donner Cut now comes up as ineligible for D2D, which is contrary to what I'm finding on your site


              Other titles like Day Watch (Blu), Monty Python - Live At The Hollywood Bowl (DVD), Planet Of The Apes remake (DVD), etc., are still coming up as unknown discs.

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Every disc I throw at it I now get this error message:

                There was a problem while verifying this disc.

                Please try again later or contact Customer Care.


                I don't have anydvd or passkey running in the background and am also using original discs, so I'm puzzled as to why I'm receiving this problem..

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Originally posted by Woodoo4Vudu View Post
                  Every disc I throw at it I now get this error message:

                  There was a problem while verifying this disc.

                  Please try again later or contact Customer Care.


                  I don't have anydvd or passkey running in the background and am also using original discs, so I'm puzzled as to why I'm receiving this problem..
                  We are currently experiencing some issue. We are working on fixing it.

                  I will update when it's resolved.

                  Thanks,
                  LLN

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Ya worked on Beta but now everyone is an error after update......when will this be fixed have a giant list of dvd's that dont work as well will post later after my collection is done.

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      I'm having this same issues with few discs, I know there listed in disc to digital list. " There was a problem while verifying this disc, Please try again later or contact Customer Care." Thanks, Brian

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        It works for me still. Maybe they fixed it and haven't had time to update this thread?

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Originally posted by madmod20061 View Post
                          It works for me still. Maybe they fixed it and haven't had time to update this thread?
                          The fix has been deployed about 6PM PST.

                          Thanks,
                          LLN

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Having issues with Club Dread Unrated DVD, when I insert the disc, I get a "this movie is not eligible for Disc to Digital". Even though it is listed as eligible on the convert DVD page when I search for it.

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              I'm still finding various Blu-rays that won't D2D correctly. Goldmember, Everything Must Go, and others I manually specified some time ago. Hoping to see the D2D at home beta come together soon and get the many identification issues resolved.

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                I just downloaded the beta and I'm pretty disappointed.

                                All 3 movies I tried (blu-rays) failed and told me to take them to the store.

                                SuperBad (Unrated)
                                A Single Man
                                The Departed

                                Are there any movies this thing actually recognizes?

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