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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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I wish I could convert my Blu-rays, but...

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  • mike568
    replied
    Re: I wish I could convert my Blu-rays, but...

    They need to a make a beta of Vudu home d2d for the PS3 since that you be almost the same hardware combinations compared to Windows and Mac OS that have millions of combinations. Then they could expand to other blu-ray players.

    Leave a comment:


  • jeremymc7
    replied
    Re: I wish I could convert my Blu-rays, but...

    Originally posted by biohazard421 View Post
    I'm dealing with the same thing, except I'm on a Mac running Windows in BootCamp, computer sees Blu-rays just fine but Vudu app doesn't at all...

    What operating system are you using. This is documented as a problem with XP, for some reason. Win 7 & 8 are "supposed" to work.

    Leave a comment:


  • biohazard421
    replied
    Re: I wish I could convert my Blu-rays, but...

    I'm dealing with the same thing, except I'm on a Mac running Windows in BootCamp, computer sees Blu-rays just fine but Vudu app doesn't at all...

    Leave a comment:


  • obitwan7
    replied
    Re: I wish I could convert my Blu-rays, but...

    I've had some success, that while you are waiting.....you would press cancel, then press the add disc button. It was a 50/50 crap shoot, but it recognized 1/3 of the ones it said it didn't recognize moments before. I also realize this is a beta version, but would like to add/ask another question of these errors that are popping up.

    When I put in my Blu-ray's and it cannot identify the title, it asks to type in the title. You find it and then it says it is going to manually verify said title(s) and contact me when they do so. I've been using this for a month now and there are around 10 titles that had this very error. I have never been contacted, whether through e-mail or phone call. I spoke with a VUDU rep over the phone and as far as they knew, nothing was amiss. So as far as we know, we are inputting titles that are supposedly being verified by VUDU support, but not a single thing is being forwarded to the right people that can verify and fix our bugs with the software.

    I'm all for improving this to be as accurate as possible, but it would be nice to hear from a moderator here to pass on our concerns about these things. Telling me to e-mail every time isn't the answer, when my understanding is the program says it is doing this automatically. Here's to improvement and hope these things get resolved soon.

    Leave a comment:


  • buzzcut72
    replied
    Re: I wish I could convert my Blu-rays, but...

    I am having the same issue. I have an external blu ray drive connected to a windows 8 PC. The Vudu to Go program will recognize DVDs, but won't recognize blu rays.

    Leave a comment:


  • jeremymc7
    replied
    Re: I wish I could convert my Blu-rays, but...

    Originally posted by MaxH View Post
    I finally decided to buy this external Blu-ray drive because apparently it works fine with Macs and PCs. Well, after struggling with UDP drivers and other crap, I finally have it recognizing Blu-ray discs on my old XP machine, but neither Vudu nor CinemaNow D2D seem to see it. Here's a screenshot with the messages and the disc showing in Explorer. The "Waiting for disc" never seemed to go away or change...unless I put a DVD in the internal F: optical drive.

    Anyone got any ideas? I know this is still beta, but I'm willing to test and experiment. (And when this is released, I'm sure I won't be the only one with an older computer and an external Blu-ray drive.)

    I've had the same issue for MONTHS. I don't know what it is. The XP laptop see's the drive, I can access the files, but it's just the same problem you have.

    I tried getting emulation working on the Mac (primary machine) to run vudu but it's such a head ache. Still can't get it.

    I got work to let me install in on my work laptop only to have vudu get stuck in a loop after a few discs. Work isn't going to approval uninstalling Vudu and Adobe Air, just to install it again, especially not knowing if it will just end up in a loop.

    Unless the XP laptop can be supported with Vudu issue or Mac can get it's app I'm SOL. Unless I go buy another 3rd laptop just to do D2D with Vudu.

    Ack.

    Leave a comment:


  • qazzaq
    replied
    Re: I wish I could convert my Blu-rays, but...

    There must be some piece of information the vudu to go app is looking for that our Blu-ray drives are not passing on somehow, be it a windows issue or driver issue. Apparently it is working for some users though.

    I didn't feel like going to walmart to convert 2 Blu-ray's so I just used the DVD version instead even though it was more expensive

    Leave a comment:


  • JMCourt
    replied
    Re: I wish I could convert my Blu-rays, but...

    I am having the same problem. Disc to Digital is not recognizing my external BD drive. I get the message "Waiting for disc ...", and then the application waits forever. Meanwhile, the Blue-ray disc spins up and CyberLink PowerDVD 10 begins to play the Blu-ray movie. I have an external portable Blu-ray player/burner plugged into an externally powered USB 2.0 Hub connected to a Dell laptop running Windows XP SP3. In Windows Explorer, the Blu-ray drive shows up as "DVD-RAM Drive E:".

    Leave a comment:


  • MaxH
    replied
    Re: I wish I could convert my Blu-rays, but...

    Hmmm, good theory...I should bring this portable Blu-ray drive into work, where I have a Windows 7 PC, and see if that works.

    Leave a comment:


  • qazzaq
    replied
    Re: I wish I could convert my Blu-rays, but...

    I haven't been able to get any of my Blu-ray discs recognized either.

    I think it must be a driver issue as XP sees my Blu-ray drive as a "CD" drive.

    DVDs work fine and are recognized via the Vudu app, but when I put a Blu-ray in, i get one of 2 things -- either it says:

    "This disc is not eligible for Disg to Digital, please insert another disc or try again later" (but I know the disc is eligible and others have posted a successful conversion)

    or if I click add disc I just get the spinning green circle with the "Waiting for disc..." text.

    I figure the app will work properly if I move it to a win7 or win8 pc though.

    Leave a comment:


  • KCW0LF
    replied
    Re: I wish I could convert my Blu-rays, but...

    I am having the same issue. My VUDU To Go program recognizes DVDs from my HP BD335 internal blu ray player fine. However, as soon as I put in a Blu Ray movie, it continuously scans for the Blu Ray movie. Power DVD 10 pops up and will try to play the movie, but the program won't find the disc. I am also running XP SP 3. Maybe XP is the common thread and VUDU To Go won't work for Blu Ray using an XP machine? Any ideas on how to fix?

    Leave a comment:


  • dunham44
    replied
    Re: I wish I could convert my Blu-rays, but...

    cinemanow doesn't support bluray yet

    Leave a comment:


  • MaxH
    replied
    Re: I wish I could convert my Blu-rays, but...

    Originally posted by Grey Ghost View Post
    Hi,
    I don't think the Cinemanow disc to digital works with BluRay discs unless there has been a recent upgrade I am not aware of.
    Well, I knew there was no $2 for HD with CinemaNow, but I wasn't sure if it could still recognize the disc.

    Originally posted by Woodoo4Vudu View Post
    Hey mate,

    Is the drive powered externally while scanning the blus? did it come with any power adapter? Some guy on amazon had trouble with bd's on this drive if not powered externally.
    Yes, I'm keeping the external power (also USB) plugged in.

    Originally posted by Speedaddict81 View Post
    Hi,
    Have you tried playing a BD Disc/can you see the directory structure in explorer?
    I'll check; at this point I was just ecstatic to have it recognize that it was a disc at all, much less showing the volume name.

    Leave a comment:


  • Speedaddict81
    replied
    Re: I wish I could convert my Blu-rays, but...

    Sounds like a problem with the UDP drivers...I remember having to jump through hoops to get an internal BD drive to work in XP...had to get Xbox360 HD-DVD drivers and maybe mess around in the registry to get mine working...no problems in Win 7 though.

    Have you tried playing a BD Disc/can you see the directory structure in explorer?

    Leave a comment:


  • Woodoo4Vudu
    replied
    Re: I wish I could convert my Blu-rays, but...

    Hey mate,

    Is the drive powered externally while scanning the blus? did it come with any power adapter? Some guy on amazon had trouble with bd's on this drive if not powered externally.

    Leave a comment:

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