In-Home D2D Bugs - Movie not recognized / Mapping Issues

[TACBAMA]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

This should be one they can fix. My Daredevil Unrated came over as theatrical on D2D, but they fixed it with pictures of my disc and case. Good to know, cuz I'm planning on doing my Anchorman Unrated bluray D2D.

My daredevil converted as the directors cut even though it said theatrical cut when I added it. I converted Anchorman because I could have sworn that it said unrated but I got the theatrical cut and that was a BIG disappointment. I could be wrong as is the case alot of times. But, I usually back out of the program when it doesn't state the actual movie I want. Another weird one was We bought a zoo. I converted the bluray and it said from blu cost $2.00. I had it in a big order so I had to delete it when I went to do a small order this past weekend. Well, after adding it again it came up as the dvd. LOL after about 10 tries it finally came up as the blu ray again. So, I didn't take anymore chances and added it to my account right then. Weird how it read as the dvd 10 of 12 tries. Did I mention I was very upset about getting the Theatrical cut of Anchorman? I don't really want to bother them with it this time. I probably get on their nerves with all my tickets.

[TACBAMA]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

French disc of The Jacket does not recognize on the d2d program. Was about to add it to my cloud but it doesn't read. Will have to add to my WalMart order.

[PFloyd]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Over the last 5-6 days I've attempted to convert roughly 700 discs (mostly Blu-rays). I made notes of the errors, and here they are:

"Unable to identify this disc." (all are Blu-ray):

Along Came Polly (UK Region-free)
Army of Darkness (Screwhead Edition)
Attack the Block
A Christmas Carol (1984)
Cold Mountain
The Craft
Dr. Strangelove (UK Region-free)
Grumpy Old Men / Grumpier Old Men (single-disc double feature)
Hoffa
How To Train Your Dragon 3D
Internal Affairs
The Italian Job
Jurassic Park: The Lost World (from the trilogy)
Jurassic Park 3 (from the trilogy)
Kill the Irishman
Machete
Megamind 3D
MirrorMask
Mother's Day
Pleasantville
Prince of Darkness
Puss In Boots 3D
The Ring
Scarface
Seven
Shrek 3D
Shrek 2 3D
Shrek the Third 3D
Shrek Forever After 3D
Sixteen Candles
Spider-Man (UK Region-free)
Spider-Man 2 (UK Region-free)
Spider-Man 3 (UK Region-free)
Tomb Raider 2: The Cradle of Life
Any Which Way You Can (2-disc double feature - "Every Which Way But Loose" disc reads OK)
Arthur (from 2-disc double feature)
Arthur 2 (from 2-disc double feature)
Awakenings
Bait 3D
B*i*t*c*h Slap (Unrated)
Bonnie and Clyde
Casino
Exporting Raymond
Get Shorty
Green Lantern (Extended Cut)
Horrible Bosses (Unrated - Totally Inappropriate Edition)
Joy Ride
Knockaround Guys
Mad Max: Beyond Thunderdome
Magnificent Seven
Monster House
Niagara
Parental Guidance
Road Warrior
Romeo Must Die
Scooby-Doo 2: Monsters Unleashed (2-disc double feature - "Scooby-Doo" disc reads OK)
Searching for Sugar Man
Sharktopus
Taken 2 (Unrated)
That Thing You Do!
The Bible: In the Beginning
The Eagle (Unrated)
The Guilt Trip
The Heat (Unrated)
The Whistleblower
The X-Files: I Want to Believe
They Live
Vegas Vacation
Wild Target

UPDATE: Added the entire Alfred Hitchcock Masterpiece Collection, except for Psycho (14 titles):

The Birds
Family Plot
Frenzy
The Man Who Knew Too Much
Marnie
North By Northwest
Rear Window
Rope
Saboteur
Shadow of a Doubt
Topaz
Torn Curtain
Trouble with Harry, The
Vertigo

"There was a problem while verifying this disc." (Blu-ray unless otherwise noted):

Avatar: The Last Airbender
Beverly Hills Ninja (DVD)
JoJo Dancer Your Life Is Calling (DVD)
Journey to the Center of the Earth
Midnight Express (DVD)
Miss Congeniality / Miss Congeniality 2 (single-disc double feature)
The Mothman Prophecies (DVD)
Murder in the First
Predator 2
Stepmom (DVD)
The Others
Zookeeper

"There was an error while verifying this disc.", or simply won't read (all are Blu-ray):

Bedazzled
Let Me In - (doesn't read)
Reservoir Dogs - Cannot read (discolored disc, could be an actual disc issue?)

Unrated/Extended/Director's cuts are not detected; only Theatrical cut (all are Blu-ray):

Anchorman (Unrated)
Beowulf (Director's Cut)
Drag Me to Hell (Unrated)
I Am Legend (Unrated)
Old School (Unrated)
Talladega Nights (Unrated)
Troy (Director's Cut)
Almost Famous ("Bootleg Cut" - Director's Edition)
American Gangster (Unrated)
AVP: Requiem (Unrated)
Ghost Rider (Unrated)
Jennifer's Body (Unrated)
Law Abiding Citizen (Unrated)
Red Riding Hood (Alternate Cut)

Misidentified (all are Blu-ray):

Analyze That (single-disc double feature only reads as "Analyze This")
A Clockwork Orange - Identified as "Barry Lyndon"
Men in Black - Identified as "Men in Black 3"
Black Hawk Down - Identified as "Striking Distance" (1993, Bruce Willis)

UPDATE:

"This disc is not eligible for Disc to Digital, please insert another disc or try again later." (all are Blu-ray):

Insidious

[PFloyd]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

UPDATE: Except for "Psycho" (which apparently isn't available for D2D from Blu-ray), the entire Alfred Hitchcock Masterpiece Collection [Blu-ray] also generates the "Unable to identify this disc." error (14 titles):

The Birds
Family Plot
Frenzy
The Man Who Knew Too Much
Marnie
North By Northwest
Rear Window
Rope
Saboteur
Shadow of a Doubt
Topaz
Torn Curtain
Trouble with Harry, The
Vertigo

[PFloyd]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Sorry - forgot this category (only the one title), and according to the website this title is eligible:

"This disc is not eligible for Disc to Digital, please insert another disc or try again later.":

Insidious (Blu-ray)

[Joefiore1976]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

I'm sorry if these have been mentioned, but with 40 pages, it's hard to read them all.

I get errors on a LOT of Columbia/Tri-Star DVDs. I had a few converted in the store after getting at-home errors. The most recent unrecognized titles that I had were:

Hard Eight
Can't Hardly Wait
Candyman

All three of them Columbia/Tri-Star titles

[mackn]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

I just tried Lara Croft: Tomb Raider from Blu-ray and it didn't work. It looks like it can be converted from DVD, though, strangely. I'm not sure if it's mentioned here already. Sorry if it is. There are just so many pages. It would be great if there was a Google Doc spreadsheet or something.

Oh, and my Brother was complaining that his 50th Anniversary Edition Blu-ray of Psycho didn't work. But I see that someone already mentioned Psycho above.

[Grey Ghost]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

I just tried Lara Croft: Tomb Raider from Blu-ray and it didn't work. It looks like it can be converted from DVD, though, strangely. I'm not sure if it's mentioned here already. Sorry if it is. There are just so many pages. It would be great if there was a Google Doc spreadsheet or something.

Oh, and my Brother was complaining that his 50th Anniversary Edition Blu-ray of Psycho didn't work. But I see that someone already mentioned Psycho above.

Lara Croft: Tomb Raider is only D2D eligible for the DVD, for some reason the Bluray is not currently eligible.

See the first post of this sticky thread for the Google Doc of eligible titles spreadsheet .
All praise and thanks for the spreadsheet go to user FattyMoBookyButt.

[PFloyd]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

All praise and thanks for the spreadsheet go to user FattyMoBookyButt.

+1

[CBrown]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Lara Croft: Tomb Raider is only D2D eligible for the DVD, for some reason the Bluray is not currently eligible.

See the first post of this sticky thread for the Google Doc of eligible titles spreadsheet .
All praise and thanks for the spreadsheet go to user FattyMoBookyButt.

Have you (or anyone) seen any posts/confirmation that there is actually a studio determined eligibility difference for discs (like back to the future) vs. it being simply a D2D database issue? I've not taken any titles into the store yet so I don't know if they would reject these titles.

[CBrown]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

DanielH,

I just tried converting The Godfather: The Coppola Restoration Blu-ray Boxset and they are still being recognized as DVDs. It's saying to pay 5.00 for HDX.

Thanks.

If you put in the 3rd one or it may be the extra's disc, all three will show. But you need to make sure you go to the online site http://www.vudu.com/disc_to_digital.html and delete out the versions it saved there or it will continue to add the SD version to your D2D cart.

[shawndunlap]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

[QUOTE=DanielH;1259390]Old thread:
https://forum.vudu.com/showthread.ph...L-Bugs/page121

Please add any movies that you're unable to convert with the In-Home D2D program to this thread. If the movie has been listed by someone else, please do not list it again. In order for us to see the mapping issue, you will have had to of tried the movie and received the error message previously.

Please list the following:

-Movie that you entered into your disc drive.
-Movie that VUDU To Go Recognized instead.
*If the disc is unreadable, we may not be able to update it.

Jurassic Park
Scary Movie 2
Eight Men Out
The Last Samurai
Rob Roy
Pretty Woman
Dances With Wolves
Flags of Our Fathers
Lost Season 2 (7 Discs)

"There was a communication error while verifying this disc. Please make sure you are connected to the internet and try again".

This error happens only with certain discs and when connected to the Internet.

[Grey Ghost]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Have you (or anyone) seen any posts/confirmation that there is actually a studio determined eligibility difference for discs (like back to the future) vs. it being simply a D2D database issue? I've not taken any titles into the store yet so I don't know if they would reject these titles.

I assume eligibility is determined by the studio, it may have been mentioned once by one of the mods, but I am not sure. I would hope that Vudu would have added the non eligible discs if they had control, after being pointed out numerous times.
I doubt you would get a non eligible disc to work because I think the process still uses the database, but I suppose someone may accept a Blu-ray as a DVD and charge the DVD rate .

[madmod20061]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

I assume eligibility is determined by the studio, it may have been mentioned once by one of the mods, but I am not sure. I would hope that Vudu would have added the non eligible discs if they had control, after being pointed out numerous times.
I doubt you would get a non eligible disc to work because I think the process still uses the database, but I suppose someone may accept a Blu-ray as a DVD and charge the DVD rate .

On the first page of this thread I reported 2 movies that were only showing as DVD being available (Salt extended and Priest unrated) and they were fixed a short time later so who knows. Maybe Vudu does have a hand in it.

And since we are on the subject....

Date Night DVD (Unrated/Rated flipper disc)-024543665311 Both sides read as theatrical and Vudu does not give an option for unrated dvd, only blu ray.

[theogeek_nola]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

UPDATE: Except for "Psycho" (which apparently isn't available for D2D from Blu-ray), the entire Alfred Hitchcock Masterpiece Collection [Blu-ray] also generates the "Unable to identify this disc." error (14 titles):

The Birds
Family Plot
Frenzy
The Man Who Knew Too Much
Marnie
North By Northwest
Rear Window
Rope
Saboteur
Shadow of a Doubt
Topaz
Torn Curtain
Trouble with Harry, The
Vertigo

Did you try "North by Northwest"? I was able to get it to work as well. And you can pay for the SD price on the Psycho disc and email them a picture of your disc and they will upgrade it to Blu. The others don't work yet.