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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    #841
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Simpsons Movie WS giving "There was a problem while verifying this disc" error

    Comment

      #842
      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      "There was a problem while verifying this disc"

      Jurassic Park III, Blu Ray

      Comment

        #843
        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        "There was a problem while verifying this disc."

        Superman vs The Elite Blu-Ray and the dvd shows up as some bible story movie for some reason...

        Superman Unbound Blu-Ray

        Superman/Batman: Apocalypse Blu-Ray

        Comment

          #844
          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          The Legend of Billie Jean blu-ray - unable to verify this disc

          Comment

            #845
            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Adventures in Zambezia (2013) [Blu-ray] {0-43396-41600-0}

            Comment

              #846
              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              The Ring (2002) - "Unable to identify this disc."

              Repo Men (2010) - Identifies as Pitch Black

              Comment

                #847
                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Here are my "There was a problem verifying this disc" issues I can think off the top of my head, I'd love to upgrade these to HD but I can't even recognize em:

                1. Twilight Saga: New Moon - Bluray
                2. Twilight Saga: Eclipse - Bluray
                3. Warm Bodies - DVD
                4. Anna Karenina - DVD
                5. Ender's Game - DVD
                6. Silver Linings Playbook - DVD
                7. The Bourne Legacy - DVD
                8. The Hunger Game's - Catching Fire - DVD
                9. The East - DVD

                SD was the only option available
                1. Vera Drake - Bluray/DVD

                Comment

                  #848
                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues
                  The Rookie (1990) UPC 883929107643 with Clint Eastwood reads as the newer Disney movie The Rookie.

                  Comment

                    #849
                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Originally posted by mjg87 View Post
                    Once again, putting this out there...

                    I Know What You Did Last Summer (Blu Ray, UPC: 043396265288) reads as the sequel "I Still Know What You Did Last Summer"
                    First reported December 2013, then March 2014. Issue still persists . . . just curious when the last time something reported here on this thread was actually fixed?

                    Comment

                      #850
                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      "There was a problem while verifying this disk" on the following disks:

                      Big Daddy (DVD)
                      Borat (DVD)
                      Crash (DVD)
                      The Game (DVD)
                      Maverick (DVD - in cardboard old style case)
                      Miss Congeniality / Miss Congeniality 2 - double feature 2pack (Bluray)
                      National Lampoon's Vegas Vacation (only the disk that comes in the region-free National Lampoon's Vacation 4 pack currently for sale on Amazon) (Bluray)
                      Silverado (DVD)
                      Tin Cup (DVD - in cardboard old style case)
                      True Romance (DVD - in cardboard old style case)
                      White Men Can't Jump (Bluray)

                      Recognized incorrectly:
                      Uncle Buck / Great Outdoors double feature 2 pack (DVD) - This one is being seen ONLY as Uncle Buck. Both movies are on the same disc.

                      Tom Hanks Comedy Favorites Collection 3 pack - 2nd disc with The Burbs and Dragnet on it is only being seen as Dragnet. (DVD)

                      Star Trek Original Motion Picture Collection (First 6 movies plus "The Captains Summit" disk - DVD) - Parts 1, 2, 3, 5, and 6 all identify as any one of those 5 movies and has you choose. The 4th movie does not identify at all. It is not given as an option for any of the disks.

                      Comment

                        #851
                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Another one of the "There was a problem while verifying this disc" issues:

                        Blade: House of Chthon - Unrated (DVD) - This is the one that comes in the "4 Film Favorites - Blade Collection" DVD 4 Pack which is available for purchase on Amazon right now. The other 3 movies identify with no problem.

                        Comment

                          #852
                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          The Hungover Games states, "There was a problem while verifying this disc" 043396431003

                          Comment

                            #853
                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Originally posted by DasBarJude View Post
                            Vikings season 1 on Blu ray is only reading as DVD
                            Wait it recognized on DVD...you can convert TV shows?

                            Comment

                              #854
                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              I encountered two "There was a problem verifying this disc" errors tonight: In the Name of the Father and The Bone Collector. Both are blu-rays and listed as eligible for D2D on the Google docs spreadsheet.

                              I wish more of these problematic titles were being fixed. It is quite the rare occurrence when it happens. Can anyone shed some light on the amount of manpower that is being placed into fixing errant titles? I love this program, but am eager to get some of these rogue titles into my VUDU collection and scratched off the "naughty" list - a list that is continually being added to with very few subtractions taking place.

                              Comment

                                #855
                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                Originally posted by lou_493@yahoo.com View Post
                                I wish more of these problematic titles were being fixed. It is quite the rare occurrence when it happens. Can anyone shed some light on the amount of manpower that is being placed into fixing errant titles? I love this program, but am eager to get some of these rogue titles into my VUDU collection and scratched off the "naughty" list - a list that is continually being added to with very few subtractions taking place.
                                THIS!!! It's like since Walmart took over VUDU it's just gone downhill. The people at my local Walmart aren't even trained on the disc-to-digital and have to fumble through it every time I go in with a disc that is on the list but errors out at home. Heck! I'D like to take a crack at finding solutions to these disc read/recognize problems. VUDU has such an opportunity to really be leading this digital movie business by leaps and bounds but it just doesn't seem to care.

                                That being said. Here's my latest Disc-2-Digital rejects:

                                All DVDs
                                Waitress
                                Star Trek Into Darkness
                                Much Ado About Nothing
                                The Bourne Legacy
                                Still Mine
                                Monkeybone
                                Last edited by pmc122701; 08-13-2014, 09:52 PM. Reason: misspelling

                                Comment

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