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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    #1246
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Fast and the Furious Blu Ray reading as DVD

    Comment

      #1247
      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Originally posted by Slev7n07 View Post
      The Fast and the Furious Blu Ray reading as DVD
      I had the same issue, but I just paid it, since I was converting ten, so it was half-price.

      Comment

        #1248
        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        I am having issues with Vudu in-home digital recognizing some movies.

        World War Z unrated bluray
        Green Lantern unrated bluray
        Last Action Hero DVD

        I entered the name and received a message that there would be follow-up, but I haven't heard anything yet.

        Comment

          #1249
          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Originally posted by GodfatherDave80 View Post
          Not recognizing the following:

          The Wedding Crashers (uncorked) Does not show on the list nor on Vudu unless sold with the Hall Pass (Enlarged edition)
          I just converted the Wedding Crashers DVD this morning.

          Comment

            #1250
            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            No way can one go through this list, is it possible to make a compiled list? for discs that are not working I have many
            Dawn of the Planet of the Apes
            Ted 2
            Grudge Match
            Teenage Mutant Ninja Turtles
            South Paw
            The Butler
            Escape Plan
            Furious 7
            Jurrassic World
            All Blu-Ray, some I also tried the DVD as well.
            I also sent a message to "customer service" (or lack of) several days ago and still no response

            Comment

              #1251
              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Originally posted by mguyfer View Post
              No way can one go through this list, is it possible to make a compiled list? for discs that are not working I have many
              Dawn of the Planet of the Apes
              Ted 2
              Grudge Match
              Teenage Mutant Ninja Turtles
              South Paw
              The Butler
              Escape Plan
              Furious 7
              Jurrassic World
              All Blu-Ray, some I also tried the DVD as well.
              I also sent a message to "customer service" (or lack of) several days ago and still no response
              Most of those aren't even eligible for disc-to-digital.

              You can search here:

              http://www.vudu.com/in_home_disc_to_digital.html

              Comment

                #1252
                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                I'm having issues with the following D2D transfers:

                American Pie: The Book of Love Blu-ray (0 25192 03020 8) The disc is both rated and unrated, it's showing up as rated, but I'd like the unrated version.

                Celeste and Jesse Forever Blu-ray (0 43396 41426 6) Unable to identify this disc.

                Disturbia Blu-ray (0 97361 24421 1) It shows up as a DVD, it's clearly a Blu-ray.

                The Marine 3: Homefront Blu-ray (0 24543 82938 6) Unable to identify this disc.

                Morning Glory Blu-ray (0 97361 42244 2) Unable to identify this disc.

                Old School Unrated Blu-ray (0 97361 31444 0) The disc is unrated, it's showing up as the regular version, but I'd like the unrated version.

                What's Your Number? EX-tended Edition Blu-ray (0 24543 99557 9) The disc is both regular and ex-tended, it's showing up as regular but I'd like the ex-tended version.

                Comment

                  #1253
                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Spirit: Stallion of the Cimarron Blu-Ray says, "Unable to identify this disc"

                  It's a brand new blu ray.

                  EDIT: I have a DVD copy that was included that seems to work. It's not a huge deal to pay an extra $3, but can anyone explain why VUDU isn't identifying the blu ray copy?

                  EDIT: Gladiator isn't working (DVD) either.

                  Comment

                    #1254
                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Originally posted by Xcalibur View Post
                    Spirit: Stallion of the Cimarron Blu-Ray says, "Unable to identify this disc"

                    It's a brand new blu ray.

                    EDIT: I have a DVD copy that was included that seems to work. It's not a huge deal to pay an extra $3, but can anyone explain why VUDU isn't identifying the blu ray copy?
                    No one knows, it happens with tons of blu-rays hence why this thread is 126 pages long.

                    Comment

                      #1255
                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Pleasantville box#794043146114 ISBN#0-7806-6984-3
                      Your site says it will recognize it, but it doesn't work.

                      Comment

                        #1256
                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Please list the following:

                        -Movie that you entered into your disc drive.
                        -Movie that VUDU To Go Recognized instead.
                        *If the disc is unreadable, we may not be able to update it.

                        Alpha Dog BD 0 25192 06860 7
                        Alpha Dog DVD

                        Blow BD 7 94043 12344 3
                        Blow DVD

                        Avatar BD 0 24543 65613 5 80
                        Not recognized

                        Last Knights BD 0 3 1398 22025 1 00
                        Not recognized

                        Project Almanac BD 0 32429 21444 7
                        Not Recognized

                        Please fix these mapping issues, Thanks!

                        Brandon

                        Comment

                          #1257
                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          the Sound of Music Five Star Collection 0 24543 00037 2
                          recognized as: the Sound of Music Sing a Long Edition

                          Underworld: Evolution 0 43396 14438 5
                          recognized as: Underworld: Evolution [P&S]

                          Twisted U097363413844
                          recognized as: Twisted [P&S]

                          War of the Worlds-DVD 6 78149 43922 9
                          recognized as: War of the World [P&S]-DVD

                          Wedding Crashers [Uncorked Edition] 7 94043 83802 6
                          recognized as: Wedding Crashers [Uncorked Edition] [P&S]-DVD

                          300 [Blue ray] 0 85391 16103 5
                          recognized as: 300 [french]

                          Alpha Dog [Blue ray] 0 25192 04614 8
                          recognized as Alpha Dog [DVD] (Charged $2.50 for HDX)

                          Blow [Blue ray] 7 94043 12344 3
                          recognized as Blow [DVD] (Charged $2.50 for HDX)

                          The Golden Compass [Blue ray] 7 94043 12044 2
                          recognized as The Golden Compass [DVD] (Charged $2.50 for HDX)

                          Comment

                            #1258
                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Saw [DVD] 0 31398 17516 2 00
                            Recognized as Saw VI [P&S] [Rated] - [DVD]

                            Comment

                              #1259
                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Originally posted by bnadeau73 View Post

                              Alpha Dog [Blue ray] 0 25192 04614 8
                              recognized as Alpha Dog [DVD] (Charged $2.50 for HDX)

                              Blow [Blue ray] 7 94043 12344 3
                              recognized as Blow [DVD] (Charged $2.50 for HDX)

                              The Golden Compass [Blue ray] 7 94043 12044 2
                              recognized as The Golden Compass [DVD] (Charged $2.50 for HDX)
                              For those three, you should open a ticket with photos of the front of the Blu-ray cases, and they may credit you the $1.50 each.

                              Comment

                                #1260
                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                What is the point of this thread? The same problems I had with the app identifying discs 3 years ago are still there...

                                Comment

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