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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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The Dark Knight Trilogy HDX upgrade?

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    #1

    The Dark Knight Trilogy HDX upgrade?

    I already had the SD versions of the first two films that came with the Steelbook bluray versions. Since there is no way to upgrade I figured I would buy the Dark Knight Trilogy on bluray since it came with the UV copies of all the movies. I'm frustrated now because it did not update my SD's to HDX like I would have recieved if I didnt already own the SD versions. The Dark Knight Rises is in HDX but it just ignored the first two since I already had them. Is there a way for cust. service to upgrade my first 2 films to HDX since I have the code to have all 3 in HDX?
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    #2
    Re: The Dark Knight Trilogy HDX upgrade?

    You should have got HDX from the steal books from the beginning. Have you contacted Vudu support yet about not getting HDX from the Trilogy? You can take your Batman Begins and The Dark Knight blu-rays to Wal-mart for D2D. I know you probably don't want to pay again for the movies.

    I D2D Batman Begins and The Dark Knight back when Rises was about to go theaters. I bought The Dark Knight Trilogy pre-purchase and uvvu.com showed I got HD of Batman Begins and The Dark Knight when I redeemed my pre-purchase from Wal-mart.

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      #3
      Re: The Dark Knight Trilogy HDX upgrade?

      Originally posted by mike568 View Post
      You should have got HDX from the steal books from the beginning. Have you contacted Vudu support yet about not getting HDX from the Trilogy? You can take your Batman Begins and The Dark Knight blu-rays to Wal-mart for D2D. I know you probably don't want to pay again for the movies.

      I D2D Batman Begins and The Dark Knight back when Rises was about to go theaters. I bought The Dark Knight Trilogy pre-purchase and uvvu.com showed I got HD of Batman Begins and The Dark Knight when I redeemed my pre-purchase from Wal-mart.
      It depends on when he got them. Seems like he got them when WB and Universal were still only offering SD copies for all UV codes (even blu-rays). They have since changed their mind but WB is stubborn about giving you an upgrade if even if you have the blu-ray.

      fadetonite, try contacting whomever you redeemed the Trilogy with (Flixster or Vudu) as well about the trilogy code and see if they'll add HD version for the first two.

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        #4
        Re: The Dark Knight Trilogy HDX upgrade?

        I bought the trilogy but they are all SD versions. I purchased DK on black friday and It came with hdx version. How do I know which movies to get with HDX versions. Any ideas as to how to try and get my HDX versions on the other two movies.

        Comment

          #5
          Re: The Dark Knight Trilogy HDX upgrade?

          Well i contacted flixster and they told me this:

          There's no way to upgrade SD movies to HD at this time. This feature may be available in the future. Sorry for the inconvenience.

          Not sure if Vudu can help or not. I do not believe the statement above either as its no different than buying the HDX version if you already own the SD version.

          Comment

            #6
            Re: The Dark Knight Trilogy HDX upgrade?

            its seems, based on a couple others threads ive read, that vudu is taking a hands off aproach on this kinda problem basically saying the problem is between you and the license provider aka flixster.

            currently the only way i know to get a hdx copy in your situation is through D2D.

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              #7
              Re: The Dark Knight Trilogy HDX upgrade?

              Originally posted by Bigdaddykyler View Post
              its seems, based on a couple others threads ive read, that vudu is taking a hands off aproach on this kinda problem basically saying the problem is between you and the license provider aka flixster.

              currently the only way i know to get a hdx copy in your situation is through D2D.
              Yeah, there's really not much VUDU can do. With the way UV works, basically Flixster told UV that you owned the SD version of the movie, and so when VUDU asks UV servers which version you own, it says SD. If you want to watch HD(X) on VUDU, the redeemer (Flixster) has to tell UV that you own the HD version. VUDU can't just let someone stream the HD version because they claim Warner/Flixster messed up the UV rights...

              And to make it more complicated, in the end the code from the studio is really what determines SD/HD, and sometimes (by accident or intentionally I don't know) the studio puts an SD code on a Blu-ray. Though in the case of Warner w/ Dark Knight, they own Flixster so I guess in the end they are responsible either way...

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                #8
                Re: The Dark Knight Trilogy HDX upgrade?

                Well my "The Dark Knight" movie got upgraded somehow recently. I just noticed it yesterday. Hopefully they will upgrade Batman Begins and I will have the full HDX collection like I should have recieved. Thanks for the replies.

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                  #9
                  Re: The Dark Knight Trilogy HDX upgrade?

                  This is curious as I got my Batman Trilogy 12/5 and it added all three as HDX. Weird.

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