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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Only 8 TV shows? What happened?

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    Only 8 TV shows? What happened?

    I just noticed I have version 1.6 now and suddenly all my TV shows are gone that I purchased - I only can view 8 at a time and most of them are old Bugs Bunny cartoons.

    I've tried several methods of searching for TV shows and none work - they're just gone. When I go to my Vudu and look under my TV shows, it's empty.

    What gives?

    Paul

    #2
    Re: Only 8 TV shows? What happened?

    I don't think 1.6 is supposed to be released to the public yet - we'll investigate.

    Comment


      #3
      Re: Only 8 TV shows? What happened?

      Originally posted by paulrus View Post
      I just noticed I have version 1.6 now and suddenly all my TV shows are gone that I purchased - I only can view 8 at a time and most of them are old Bugs Bunny cartoons.

      I've tried several methods of searching for TV shows and none work - they're just gone. When I go to my Vudu and look under my TV shows, it's empty.

      What gives?

      Paul
      What TV shows did you have before that are missing now?

      Comment


        #4
        Re: Only 8 TV shows? What happened?

        Originally posted by paulrus View Post
        I just noticed I have version 1.6 now and suddenly all my TV shows are gone that I purchased - I only can view 8 at a time and most of them are old Bugs Bunny cartoons.

        I've tried several methods of searching for TV shows and none work - they're just gone. When I go to my Vudu and look under my TV shows, it's empty.

        What gives?

        Paul
        Could you please post your system ID?

        Comment


          #5
          Re: Only 8 TV shows? What happened?

          Id suggest unplugging your box for at least 30 sec then plugging it back in. If the same issues occur, email customer service and note your box ID and software version.

          Comment


            #6
            Re: Only 8 TV shows? What happened?

            You can reach Vudu customer service by submitting the form at support.vudu.com .

            Comment


              #7
              Re: Only 8 TV shows? What happened?

              Originally posted by Nded View Post
              I don't think 1.6 is supposed to be released to the public yet - we'll investigate.
              1.6 is out to public now.

              Paulrus, please PM me your clientID so we can look into problem.

              LLN

              Comment


                #8
                Re: Only 8 TV shows? What happened?

                Nevermind I was able to sort it out. Somehow the don't show NR button was checked (either my wife set it or it was re-set when the software was installed) and apparently nearly ALL TV shows but 8 are classified as "NR not family friendly" - so they were removed from my list.

                Unchecking it brought them back - though I'm really not crazy about TV shows being classified as "not family friendly". It'd be nice to use the existing TV rating system instead...

                Paul

                Comment


                  #9
                  Re: Only 8 TV shows? What happened?

                  The ratings system for NR movies is deeply flawed on the Vudu. If you look at just NR/not family movies, you'll see plenty of family movies including your TV shows. I'm not sure how they make that determination but I posted it as a bug a long time ago...

                  Comment


                    #10
                    Re: Only 8 TV shows? What happened?

                    Originally posted by NA9D View Post
                    The ratings system for NR movies is deeply flawed on the Vudu. If you look at just NR/not family movies, you'll see plenty of family movies including your TV shows. I'm not sure how they make that determination but I posted it as a bug a long time ago...
                    We are working to correct this classification problem.

                    LLN

                    Comment


                      #11
                      Re: Only 8 TV shows? What happened?

                      Originally posted by NA9D View Post
                      The ratings system for NR movies is deeply flawed on the Vudu. If you look at just NR/not family movies, you'll see plenty of family movies including your TV shows. I'm not sure how they make that determination but I posted it as a bug a long time ago...
                      So true. All of PBS Nova stuff is NR.

                      Comment

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