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Why hasn't Buffy The Vampire Slayer season three been fixed yet!?!?

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    Why hasn't Buffy The Vampire Slayer season three been fixed yet!?!?

    I spent four to five hours on the phone with Vudu tech support unplugging and resetting everything from my XBoxs to my router multiple times over a month ago, but after all that time on the phone come to find out the problem was on the Vudus side because of the studio. And, all I received for spending all that time on the phone was a $3 credit, now it wasn't the gentlemen I spoke to on the phones fault, that's all he was able to offer but damn wasting all that time and finding out it was on your end did burn. So anyway, I gave Vudu/the studio time to fix the problem before I started up my rewatch again, well yesterday I tried watching where I left off and low and behold season three is still freezing up and giving me troubles. Can someone tell me why this is still happening and has there been anything done to fix this?


    Thank you, and Happy Rusev Day,


    Billy.

    #2
    Originally posted by XSsoCX View Post
    I spent four to five hours on the phone with Vudu tech support unplugging and resetting everything from my XBoxs to my router multiple times over a month ago, but after all that time on the phone come to find out the problem was on the Vudus side because of the studio. And, all I received for spending all that time on the phone was a $3 credit, now it wasn't the gentlemen I spoke to on the phones fault, that's all he was able to offer but damn wasting all that time and finding out it was on your end did burn. So anyway, I gave Vudu/the studio time to fix the problem before I started up my rewatch again, well yesterday I tried watching where I left off and low and behold season three is still freezing up and giving me troubles. Can someone tell me why this is still happening and has there been anything done to fix this?


    Thank you, and Happy Rusev Day,


    Billy.
    PM me your ticket number so I can take a closer look, thanks.

    Comment


      #3
      Originally posted by FelipeF View Post

      PM me your ticket number so I can take a closer look, thanks.
      Private message sent.

      Comment


        #4
        Originally posted by FelipeF View Post

        PM me your ticket number so I can take a closer look, thanks.
        Did you get my private message?

        Comment


          #5
          We are still looking into this issue. If this requires a new encode from the studio, this can take a while to resolve. Just giving you a heads up.

          Comment


            #6
            Alright that is incredibly disappointing that the problem still hasn't been fixed but I do thank you for the reply, Felipe. And, when you get a moment I have another thread in the movie section if you could please reply to that.

            Thank you,

            Billy.

            Comment


              #7
              Any update??

              Comment


                #8
                Any update now?

                Comment


                  #9
                  Any update now?

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