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Why does New Girl have ads???

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    Why does New Girl have ads???

    I purchased New Girl: The Complete Series last week, and I've been binge watching it for the past few days. I'm on season 3, and I noticed the first few episodes have ads at the beginning and end of each episodes. What gives? Why does something I paid for have ads? They're not commercials, but ads for other other shows on Fox (The Minding Project and Brooklyn Nine-Nine). They also appear to be older ads, since both shows are no longer on Fox. They appear at the start and end of each episode in season 3.

    #2
    Same situation here. We should not see ads/commercials for products that we own digitally. FelipeF can you or one of your colleagues please look into this?

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      #3
      Unfortunately those are Fox promos they put into the source we get delivered and we are required to keep. I'll check to see if we can remove them for older titles (sometimes they have updated versions since the promos don't make much sense for previous seasons...)

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        #4
        Originally posted by Jake View Post
        Unfortunately those are Fox promos they put into the source we get delivered and we are required to keep. I'll check to see if we can remove them for older titles (sometimes they have updated versions since the promos don't make much sense for previous seasons...)
        Thanks Jake. The promos are no longer valid, since the shows were all cancelled by Fox years ago. Dads, Brooklyn Nine-Nine, The MIndy Project, Almost Human.

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          #5
          Originally posted by WeirdG View Post

          Thanks Jake. The promos are no longer valid, since the shows were all cancelled by Fox years ago. Dads, Brooklyn Nine-Nine, The MIndy Project, Almost Human.
          And especially ironic for a promo Brooklyn Nine-Nine is still around but on NBC

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            #6
            We have received the new encode for New Girl without ads. It's now live and have replaced the old encode.

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              #7
              Great news, thanks for improving our user experience!

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                #8
                Originally posted by FelipeF View Post
                We have received the new encode for New Girl without ads. It's now live and have replaced the old encode.
                Thanks Felipe!

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                  #9
                  "American Dad" Season 8 has the same problem (still includes old FOX promos). Any chance this one could be fixed as well? Thanks!

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