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Jerky Video, out-of-sync Audio

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    Jerky Video, out-of-sync Audio

    I am new to this Vudu app on my TV.

    I have purchased two TV shows in HDX - Human Planet and Wonders of the Universe.

    Both shows have a jerkyness every few seconds that make the show impossible to watch. The Audio gets out of sync every so often as well. I have more than enough bandwidth >9 mbit/s, so I wonder if my TV can handle the buffering, or if the Vudu app is not ready for this TV yet.

    I have an Elite PRO-60x5FD TV. It is not shown in the supported TVs, but the App is here, so there is a disconnect.

    #2
    Re: Jerky Video, out-of-sync Audio

    Originally posted by bergnj View Post
    I am new to this Vudu app on my TV.

    I have purchased two TV shows in HDX - Human Planet and Wonders of the Universe.

    Both shows have a jerkyness every few seconds that make the show impossible to watch. The Audio gets out of sync every so often as well. I have more than enough bandwidth >9 mbit/s, so I wonder if my TV can handle the buffering, or if the Vudu app is not ready for this TV yet.

    I have an Elite PRO-60x5FD TV. It is not shown in the supported TVs, but the App is here, so there is a disconnect.
    Bergnj,

    That sounds like there may be an issue with the content itself. Could you send me a private message including your email address? I'll try and reproduce the issue on our end.

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