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Immortal Beloved Audio not synched with video

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    Immortal Beloved Audio not synched with video

    Hi all!

    I cannot seem to find where to submit a help ticket, so I am hoping someone in the forums can help.

    The HDX movie, Immortal Beloved's audio is not synched with the video. All other movies seem to play fine for me. Using a Sony BDP-S590 Blu-ray player and a Toshiba screen.

    Thanks so much!

    #2
    Re: Immortal Beloved Audio not synched with video

    Originally posted by prpldva View Post
    Hi all!

    I cannot seem to find where to submit a help ticket, so I am hoping someone in the forums can help.

    The HDX movie, Immortal Beloved's audio is not synched with the video. All other movies seem to play fine for me. Using a Sony BDP-S590 Blu-ray player and a Toshiba screen.

    Thanks so much!
    I will look into this and report it to our content team. I will let you know my findings.

    Comment


      #3
      Re: Immortal Beloved Audio not synched with video

      Thanks!

      Comment


        #4
        Re: Immortal Beloved Audio not synched with video

        Originally posted by FelipeF View Post
        I will look into this and report it to our content team. I will let you know my findings.
        Hi Filipe!

        Any word on this? It has been three months.

        Thanks!

        Comment


          #5
          Re: Immortal Beloved Audio not synched with video

          Originally posted by prpldva View Post
          Hi Filipe!

          Any word on this? It has been three months.

          Thanks!
          Hello Prpldva,

          Is there a certain point you're seeing this problem? I checked HD and SD playback and was unable to see the issue.

          Comment


            #6
            Re: Immortal Beloved Audio not synched with video

            Thanks, Daniel

            I honestly had not checked. I was waiting to hear from Filipe.

            It appears to be working now.

            Thanks again.

            Comment

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