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Sound Cutting out on Flying Swords of Dragons Gate 3d

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    Sound Cutting out on Flying Swords of Dragons Gate 3d

    I'm not sure if the standard version does this but on the 3d version of Flying Swords of Dragons Gate the sounds cuts in and out to the point its unwatchable. I have tried 2 different devices both do the same thing. Please look into this so I can watch this. So far the 3D is pretty sweet, but with the sound cutting out I cant watch it.

    #2
    Re: Sound Cutting out on Flying Swords of Dragons Gate 3d

    What devices are you using for playback? At what specific parts of the movie does the sound cut out? I just tested the movie in 3D on a Vizio TV and all seems fine to me.

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      #3
      Re: Sound Cutting out on Flying Swords of Dragons Gate 3d

      Tried both on an LG Smart TV and an LG 3d Bluray player. None of the other movies do it. We also own Bait 3D on here and it doesn't have any sound issues so its not the 3d. It cuts out pretty much from the start of the movie. It seems to do it at the same times or at least the same frequency on both devices. I also tried it on my old LG tv as well and it did the same thing. Maybe LG just hates Jet Li movies.....

      EDIT: Must be LG or something with their app. Seems fine on my PC. Thats odd it only happens on the LG products, all different models, different Vudu apps, and only that movie.

      EDIT PART 2: The Bluray player updated and is now playing fine. The TV still has issues with that Movie so maybe it just needs an app update.

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        #4
        Re: Sound Cutting out on Flying Swords of Dragons Gate 3d

        Could you give me the model of both LG devices and their respective firmware/software version? I would like for our engineers to take a look at this in more detail.

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          #5
          Re: Sound Cutting out on Flying Swords of Dragons Gate 3d

          I will get that model number for you, so maybe you can have tech's look into their app. I'm having issues with other movies/shows doing the same thing now. Only on the TV. We were watching an episode of Southpark in SD and it was doing it.

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