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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Pan UHD + Dolby Vision Red Flickering Problem in Dark Scenes?

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    #1

    Pan UHD + Dolby Vision Red Flickering Problem in Dark Scenes?

    Hay there,

    Brand new to the VUDU service. Just got an LG OLED65E6P yesterday and decided to try out streaming UHD with Dolby Vision to see what the TV could do, so I picked Pan.

    Looked very promising at the start with everything in the TV triggering correctly, but for whatever reason, in dark scenes (and only dark scenes seemingly) I'm getting a very prominent and annoying red flickering. I don't know how else to describe it except a non-existent red candle casting light on the scene (especially things like faces) in a flicker, especially on faces and areas where there's a subtle red tone (which gets exaggerated in a flicker pattern). Additionally, there seems to be some brightening and darkening of the dark areas around the image. This can be seen within the very first few minutes of the movie (and continues, though I didn't finish as I'm trying to solve this first).

    At first I thought maybe Dolby Vision on my TV wasn't working correctly, but I tried Pacific Rim in UHD/Dolby Vision to rule out a problem with the TV, and that (while not as dark a movie) was perfect and had none of this happening. I also tried Netflix's Daredevil a few minutes and didn't see evidence of this.

    Is it just something wrong with this movie? Are others seeing this?

    Thanks!
    Tags: None
    #2
    Re: Pan UHD + Dolby Vision Red Flickering Problem in Dark Scenes?

    Originally posted by sgupta View Post
    Hay there,

    Brand new to the VUDU service. Just got an LG OLED65E6P yesterday and decided to try out streaming UHD with Dolby Vision to see what the TV could do, so I picked Pan.

    Looked very promising at the start with everything in the TV triggering correctly, but for whatever reason, in dark scenes (and only dark scenes seemingly) I'm getting a very prominent and annoying red flickering. I don't know how else to describe it except a non-existent red candle casting light on the scene (especially things like faces) in a flicker, especially on faces and areas where there's a subtle red tone (which gets exaggerated in a flicker pattern). Additionally, there seems to be some brightening and darkening of the dark areas around the image. This can be seen within the very first few minutes of the movie (and continues, though I didn't finish as I'm trying to solve this first).

    At first I thought maybe Dolby Vision on my TV wasn't working correctly, but I tried Pacific Rim in UHD/Dolby Vision to rule out a problem with the TV, and that (while not as dark a movie) was perfect and had none of this happening. I also tried Netflix's Daredevil a few minutes and didn't see evidence of this.

    Is it just something wrong with this movie? Are others seeing this?

    Thanks!
    Could you provide a time range or two in the movie where you think this is most prominent? I will forward to our content/QA to take a look.

    Comment

      #3
      Re: Pan UHD + Dolby Vision Red Flickering Problem in Dark Scenes?

      Originally posted by Jake View Post
      Could you provide a time range or two in the movie where you think this is most prominent? I will forward to our content/QA to take a look.
      Sure. It's prevalent in the movie in general in most dark scenes seemingly, but here are a few timestamps for where it's very prevalent in the first part of the movie:

      2:25 - 2:45 (Woman w/ Baby in Crib.)
      6:40 - 7:20 (Bottle, Virgin Mary, Booby Trap.)

      It's VERY noticeable. They should have no trouble picking up on it. Please note this ONLY happens with Dolby Vision! If I switch to HDX, it looks great (actually, quite a bit better than Dolby Vision...which just shouldn't be).

      Please let me know what they say, and thanks much!

      Comment

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