Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

Collapse
X
Collapse
 
  • Page of 2
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 template Next
    #1

    Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

    Early seasons of The Simpsons were made in a 4:3 aspect ratio, but for some reason the HDX versions of these early seasons on Vudu have the tops and bottoms cut off so they fit a 16:9 display. Please tell me this will be fixed. I just bought the first 11 seasons before finding this out, and I don't want to watch the show with part of the image cut off.
    Last edited by FelipeF; 08-02-2017, 10:15 AM.
    Tags: None
    #2
    Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

    This is the only source file provided by the studio for these seasons. It appears this is the same aspect ratio that's available from FOX's streaming site as well.
    Last edited by FelipeF; 08-02-2017, 10:39 AM.

    Comment

      #3
      Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

      I will not be buying these until the aspect ratio is fixed.

      Comment

        #4
        Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

        Originally posted by FelipeF View Post
        This is the only source file provided by the studio for these seasons. It appears this is the same aspect ratio that's available from FOX's streaming site as well.
        That would be incorrect as FX offer both the cropped and original ratio.

        Comment

          #5
          Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

          I am in the same boat. I bought a bunch of them and thought they would be in 3:4.

          I too know that FX put them back into 3/4 after the Simpsons marathon debacle a few years back.

          They were drawn to be viewed in 3/4. The videos exsist and believe it should be doable.

          Comment

            #6
            Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

            FOX has just notified us that there are no plans to change the current aspect ratios for The Simpsons.

            Comment

              #7
              Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

              Well, then, would you mind providing the contact information for the relevant parties at Fox so that we customers can give it a shot? With all due respect, I think our voices might carry a little more weight, especially considering that Fox has the 4:3 versions readily available on their SimpsonsWorld website. This isn't a theoretical get; they could easily swap over one set of files for another.

              Originally posted by FelipeF View Post
              FOX has just notified us that there are no plans to change the current aspect ratios for The Simpsons.

              Comment

                #8
                Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

                Originally posted by moviegeek123 View Post
                Well, then, would you mind providing the contact information for the relevant parties at Fox so that we customers can give it a shot?
                I called Vudu today to see if they could just downgrade my ownership of seasons 1-13 to SD from HDX (which they are unable to do), but the guy I spoke to did give me this number to call: 1-310-369-4656

                You can leave a message with your name, number, and the problem you have. I only just called, so I don't know if this will do any good, but here's hoping.

                Comment

                  #9
                  Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

                  Is the aspect ratio fixed?

                  Comment

                    #10
                    Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

                    Originally posted by kaufen View Post
                    Is the aspect ratio fixed?
                    Nope. If anyone from Vudu sees this, I'd respectfully like you to ask Fox again for an HDX encode in the original aspect ratio. Please let them know your customers aren't happy about this.

                    I've literally seen no one ever say they prefer the cropped versions. Maybe a casual viewer on FXX would be confused and prefer the fake widescreen cropped from the original 4:3, but anyone buying these seasons on Vudu is going to be a Simpsons fan and is going to want the full image. I only wish I had known that the HDX versions were this cropped junk before I bought them.

                    Comment

                      #11
                      Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

                      Originally posted by Navigator View Post
                      Nope. If anyone from Vudu sees this, I'd respectfully like you to ask Fox again for an HDX encode in the original aspect ratio. Please let them know your customers aren't happy about this.

                      I've literally seen no one ever say they prefer the cropped versions. Maybe a casual viewer on FXX would be confused and prefer the fake widescreen cropped from the original 4:3, but anyone buying these seasons on Vudu is going to be a Simpsons fan and is going to want the full image. I only wish I had known that the HDX versions were this cropped junk before I bought them.
                      We have many Simpsons fans here, and have requested this several times. I can only say we will keep trying...

                      Comment

                        #12
                        Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

                        Originally posted by Jake View Post
                        We have many Simpsons fans here, and have requested this several times. I can only say we will keep trying...
                        Thanks for the reply! Good to know you guys are still trying.

                        Would it be possible to have them send a 4:3 encode, and just have two listings for each episode in the early seasons? I imagine it could work like the "making of" videos for the newest season of Rick and Morty, where ownership of the episode unlocks the making of/behind the scenes clip that goes along with it.

                        Just in this case, ownership of an episode would give you access to a 4:3 copy as a bonus. I think something like that would satisfy everyone, if it's possible.

                        Comment

                          #13
                          Re: Early seasons of The Simpsons are cropped to fit widescreen 16:9! Please fix!

                          Originally posted by Navigator View Post
                          Thanks for the reply! Good to know you guys are still trying.

                          Would it be possible to have them send a 4:3 encode, and just have two listings for each episode in the early seasons? I imagine it could work like the "making of" videos for the newest season of Rick and Morty, where ownership of the episode unlocks the making of/behind the scenes clip that goes along with it.

                          Just in this case, ownership of an episode would give you access to a 4:3 copy as a bonus. I think something like that would satisfy everyone, if it's possible.
                          Exactly what I was arguing for, at least have it as a bonus...

                          [in general note there are many videophiles here and we eat our own dog food, so to speak - we do hear you and want to do what we can to cater to both the average customer and the discriminating one such as yourself ]

                          Comment

                            #14
                            Any kind of update on this? If 4:3 HD is out of the question, could someone change my ownership from HD to SD? I love The Simpsons and bought a ton of the early seasons, but I hate watching them (and barely do) because of this. I'd rather watch 4:3 SD than cropped 16:9 HD.

                            Comment

                              #15
                              Now that Disney owns Fox Studios and The Simpsons, is there any chance someone could look into this again and try to get 4:3 files for the older seasons? I'm still very unhappy that I purchased so many of the older seasons with no warning that they were these ugly cropped versions.

                              Comment

                              Previous 1 2 template Next
                              Working...
                              X