Vudu doesn't work on Roku
I have a Roku 2XS, and I have never got Vudu to work on it. I've seen several questions in both the Vudu and Roku forums for people with the same questions, but I have yet to find a solution to fix my problem.
Every time I try to watch a movie from Vudu on my Roku 2XS, Vudu tries to stream the movie and then tells me that there are network issues preventing it from streaming. This is odd because Roku is working fine. All other Roku channels work fine and stream video content in HD without delay. I am also able to connect to Vudu on both mobile devices and my computer (connected to the same wireless connection, and in the same room as the Roku device). It is just the Vudu channel on Roku that doesn't work.
I contacted Vudu support (case number 130326-000388) and the first thing they suggested was to check to see how far Roku is from my wireless connection. Clearly it is close enough for Netflix and Hulu to show content in HD, so it seems likely to me that the Roku box is sufficiently close to the wireless transmitter. Next they suggested that I remove the batteries from the Roku remote while I try to load a Vudu movie. I tried that (even though I mostly use my android phone as a remote for Roku), but there was no change. Finally, Vudu suggests that I power cycle the router and the Roku box at the same time. No change.
It feels like Vudu has blamed everybody (me for not having my Roku close enough to my router; Roku for needing to have the batteries removed from the remote; my router for needing to have the power cycled).
I see from both the Vudu and Roku forums that I'm not alone here. Does Vudu even care? Has anybody else with a Roku 2XS figured out a way to watch Vudu movies?
Some have suggested that there is a conflict between the Roku channel and the Netflix channel. Sounds like a programming issue on Vudu's end, then, because no other streaming channels on Roku conflict with Netflix.
Will somebody from Vudu please own this problem and work on an actual solution that will work?!
Every time I try to watch a movie from Vudu on my Roku 2XS, Vudu tries to stream the movie and then tells me that there are network issues preventing it from streaming. This is odd because Roku is working fine. All other Roku channels work fine and stream video content in HD without delay. I am also able to connect to Vudu on both mobile devices and my computer (connected to the same wireless connection, and in the same room as the Roku device). It is just the Vudu channel on Roku that doesn't work.
I contacted Vudu support (case number 130326-000388) and the first thing they suggested was to check to see how far Roku is from my wireless connection. Clearly it is close enough for Netflix and Hulu to show content in HD, so it seems likely to me that the Roku box is sufficiently close to the wireless transmitter. Next they suggested that I remove the batteries from the Roku remote while I try to load a Vudu movie. I tried that (even though I mostly use my android phone as a remote for Roku), but there was no change. Finally, Vudu suggests that I power cycle the router and the Roku box at the same time. No change.
It feels like Vudu has blamed everybody (me for not having my Roku close enough to my router; Roku for needing to have the batteries removed from the remote; my router for needing to have the power cycled).
I see from both the Vudu and Roku forums that I'm not alone here. Does Vudu even care? Has anybody else with a Roku 2XS figured out a way to watch Vudu movies?
Some have suggested that there is a conflict between the Roku channel and the Netflix channel. Sounds like a programming issue on Vudu's end, then, because no other streaming channels on Roku conflict with Netflix.
Will somebody from Vudu please own this problem and work on an actual solution that will work?!
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