Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Xbox 360 Streaming Failure

Collapse
X
Collapse
 
  • Page of 2
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 template Next
    #16
    Re: Xbox 360 Streaming Failure

    Could be a lot of things causing interference with the wireless signal, might try running a hard wired solution to see if it works better that way.

    Comment

      #17
      Re: Xbox 360 Streaming Failure

      Originally posted by Jerry8169 View Post
      Could be a lot of things causing interference with the wireless signal, might try running a hard wired solution to see if it works better that way.
      Jake
      VUDU Engineering
      Join Date
      Feb 2007
      Posts
      367
      Re: buffer issues
      Originally Posted by spec24
      The stuttering issue is a Kinect issue. When the Kinect is plugged into the Xbox the movies tend to stutter. Unplug the Kinect and everything is smooth sailing. What blows my mind is this is still going on. Vudu, I certainly hope you can address this and I hope the Xbox One does not have a similar issue.
      We have been trying to get this resolved, but I don't have any news yet - the issue is that the Kinect camera processing is doing a lot of work on the CPU in the background even when it's not being used. Apparently MS has a solution for their video app, but they have not made it available to other apps yet...

      Xbox One definitely will not have this problem, as it was designed with 1080p video playback in mind.


      I cut & pasted the above answer from different thread in this same forum. Not sure if true but Jake from vudu engineering suggests kinect is source of xbox 360 vudu app buffering issues. Not tested myself. I have hardwire connection. When I have open NAT I perceive less issues. Occasionally with power surge my router will change my Xbox 360 IP address and thus ports I have opened no longer sync up and I start to see more buffering issues. Check your Xbox to see if you have an open Nat. Under systems or setup in Xbox 360 menus. Closed or moderate NAT is no good for multiplayer games and I perceive a difference in streaming as well. I admit I'm no expert just trying to sift through answers and solutions to this issue.

      Comment

        #18
        Re: Xbox 360 Streaming Failure

        Actually I was just mentioning that we have seen some stuttering issues on 1080p (HDX) content with Kinect plugged in - not buffering issues, which should mostly be based on the network connectivity. The Kinect issue is more about CPU resources than the network.

        Comment

          #19
          Re: Xbox 360 Streaming Failure

          Originally posted by Jake View Post
          Actually I was just mentioning that we have seen some stuttering issues on 1080p (HDX) content with Kinect plugged in - not buffering issues, which should mostly be based on the network connectivity. The Kinect issue is more about CPU resources than the network.
          I only watch HDX if possible. I see people describing similar issues that i have noted on both threads. What's the difference between stuttering & buffering issues? When I watch movies on vudu occasionally the movie will "stutter" if this happens enough times it throws me to a screen suggesting that I do not have enough bandwith, which I assure you is not the case. Never do I see the word buffering on screen during these slow downs or stutters. I thought this was buffering issues. I experience less issues with an open NAT on my Xbox. Not sure though. Don't even know my stuts from my buffs.

          Comment

            #20
            Re: Xbox 360 Streaming Failure

            Originally posted by Sageharley View Post
            I only watch HDX if possible. I see people describing similar issues that i have noted on both threads. What's the difference between stuttering & buffering issues? When I watch movies on vudu occasionally the movie will "stutter" if this happens enough times it throws me to a screen suggesting that I do not have enough bandwith, which I assure you is not the case. Never do I see the word buffering on screen during these slow downs or stutters. I thought this was buffering issues. I experience less issues with an open NAT on my Xbox. Not sure though. Don't even know my stuts from my buffs.
            The "stuttering" I was originally mentioning is much more subtle - it's just a minor jitter in the video frames because it can't present them at exactly the right times for 24/30fps video.

            "Buffering" means the content could not be downloaded fast enough, so it has to wait to get more (which would completely interrupt playback).

            Comment

              #21
              Re: Xbox 360 Streaming Failure

              Just blew 22 dollars on World War Z only to have it buffer every minute... even in SD. My connection is great. Every other app streams fine. Awesome job vudu.

              Comment

                #22
                Re: Xbox 360 Streaming Failure

                I have now officially given up on Vudu on the Xbox. Buffering has become atrocious, although I do not believe it is a Vudu issue, but an Xbox Live issue. Xbox Live is a terrible middleman; an unnecessary bunch of costly overhead that cripples normally good working services and we get to pay for it. I have two Xboxes in my home, one is hard wired and one is wireless. They are both the newest versions of the Xbox so the wireless is wireless N. Regardless of this fact it cannot stream Vudu movies successfully. It also, on occasion, has trouble streaming other services. I also have a PS3 which is a wireless G, and in the same location as the wireless Xbox, rarely any issues. The wired Xbox, although better, suffers from buffering issues as well. The cheap, Samsung blu-ray player that is right next to it and also wired NEVER has any problem whatsoever. Same goes for a cheap, wireless Sony blu-ray player that is in the basement. The only issue that is strictly a Vudu issue is the Kinect. It is quite the pain to have to unplug the Kinect each time you want to watch a Vudu movie (another reason not to use the Xbox). No other app has stuttering issues with the Kinect, only Vudu.

                Comment

                  #23
                  Re: Xbox 360 Streaming Failure

                  Originally posted by spec24 View Post
                  I have now offVUdlly given up on Vudu on the Xbox. Buffering has become atrocious, although I do not believe it is a Vudu issue, but an Xbox Live issue. Xbox Live is a terrible middleman; an unnecessary bunch of costly overhead that cripples normally good working services and we get to pay for it. I have two Xboxes in my home, one is hard wired and one is wireless. They are both the newest versions of the Xbox so the wireless is wireless N. Regardless of this fact it cannot stream Vudu movies successfully. It also, on occasion, has trouble streaming other services. I also have a PS3 which is a wireless G, and in the same location as the wireless Xbox, rarely any issues. The wired Xbox, although better, suffers from buffering issues as well. The cheap, Samsung blu-ray player that is right next to it and also wired NEVER has any problem whatsoever. Same goes for a cheap, wireless Sony blu-ray player that is in the basement. The only issue that is strictly a Vudu issue is the Kinect. It is quite the pain to have to unplug the Kinect each time you want to watch a Vudu movie (another reason not to use the Xbox). No other app has stuttering issues with the Kinect, only Vudu.
                  With wired connection & an OPEN NAT VUDU works fairly smoothly with no stutters or buffering issues approximately 80-85% of the time for me. I admit still needs to be better. No issues regardless of NAT with cinema now, Netflix, or flixster xbox app.

                  Comment

                    #24
                    Re: Xbox 360 Streaming Failure

                    Originally posted by Sageharley View Post
                    With wired connection & an OPEN NAT VUDU works fairly smoothly with no stutters or buffering issues approximately 80-85% of the time for me. I admit still needs to be better. No issues regardless of NAT with cinema now, Netflix, or flixster xbox app.
                    Considering my computer and my cheap blu-ray players work 100% of the time (wired and wireless) streaming Vudu, a service that I pay for (Xbox Live) that works 80-85% of the time isn't something I'm going to be pleased with. And I'm not the only one. Xbox has issues streaming content for a lot of people who otherwise have no issues with other devices.

                    Comment

                      #25
                      Re: Xbox 360 Streaming Failure

                      Originally posted by spec24 View Post
                      Considering my computer and my cheap blu-ray players work 100% of the time (wired and wireless) streaming Vudu, a service that I pay for (Xbox Live) that works 80-85% of the time isn't something I'm going to be pleased with. And I'm not the only one. Xbox has issues streaming content for a lot of people who otherwise have no issues with other devices.
                      I have no issues streaming from any other service on Xbox live. Just occasionally on VUDU. Last night watched Oblivion. Never stuttered or buffered even once. 2 days ago almost could not make it through a movie on VUDU. Otherwise I love me some Xbox live.

                      Comment

                        #26
                        Re: Xbox 360 Streaming Failure

                        This only seems to be an issue with VUDU on the xbox. I bought a movie, couldn't stream it, then played it on the ipad through VUDU app, worked fine. Netflix worked fine on the xbox. I have researched and was about to take apart the xbox and get a new network card until I saw this forum. VUDU - please fix your streaming problems with xbox.

                        Comment

                          #27
                          Re: Xbox 360 Streaming Failure

                          Originally posted by mrsaprilt View Post
                          This only seems to be an issue with VUDU on the xbox. I bought a movie, couldn't stream it, then played it on the ipad through VUDU app, worked fine. Netflix worked fine on the xbox. I have researched and was about to take apart the xbox and get a new network card until I saw this forum. VUDU - please fix your streaming problems with xbox.
                          If you haven't done so, please open a ticket with our support team:

                          888-554-8838

                          Comment

                          Previous 1 2 template Next
                          Working...
                          X