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Vudu Spark

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    Vudu Spark

    So I just bought a vudu spark and have been trying to get my $25 credit but haven't gotten an email yet. How long does it take?

    #2
    Re: Vudu Spark

    The $25 credit is spread out. You'll get $5 a month for the next 5 months. It looks like you already received the first $5 on the 22nd.
    Vudu Forum Moderator

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      #3
      Re: Vudu Spark

      And each $5 credit expires 30 days after issue. I think that's a clever plan on Vudu's part - get people used to regularly using the service.

      Comment


        #4
        Re: Vudu Spark

        I bought and installed my Vudu Spark on 1/3/15. How long will it take for the first $5 credit to appear in my account?

        Comment


          #5
          Re: Vudu Spark

          Originally posted by SpeedRacer2K View Post
          I bought and installed my Vudu Spark on 1/3/15. How long will it take for the first $5 credit to appear in my account?
          You should get an email with your code. If you didn't get the email, give us a call at (888)554-8838.

          Comment


            #6
            Re: Vudu Spark

            Should I have received it when I installed the Spark? The only e-mail that I have about it has the message linke "Your VUDU SPARK is now activated".

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              #7
              Re: Vudu Spark

              My email from Vudu with the activation message had a blue button for a link to claim the credit. Look toward the middle of the email.

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                #8
                Re: Vudu Spark

                Wasn't there on my e-mail. I called up Vudu support last night. They're going to forward my problem to the promotions department, and if I don't get an e-mail with the first of the credits within the next ten days, I'm going to call again. On the plus side, I got $5 credit for my troubles.

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                  #9
                  Re: Vudu Spark

                  Originally posted by SpeedRacer2K View Post
                  Wasn't there on my e-mail. I called up Vudu support last night. They're going to forward my problem to the promotions department, and if I don't get an e-mail with the first of the credits within the next ten days, I'm going to call again. On the plus side, I got $5 credit for my troubles.
                  What is your case number?

                  Comment


                    #10
                    Re: Vudu Spark

                    I wasn't given one, to my knowledge. For the record, I haven't received any credit e-mails yet.

                    Turns out one is listed on the Support page here. 150113-000841

                    Comment


                      #11
                      Re: Vudu Spark

                      Originally posted by SpeedRacer2K View Post
                      I wasn't given one, to my knowledge. For the record, I haven't received any credit e-mails yet.

                      Turns out one is listed on the Support page here. 150113-000841
                      I grabbed your case. I'll be in contact with you as soon as I have more information from our team.

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                        #12
                        Re: Vudu Spark

                        Thanks Dan, much appreciated. For the record, still no e-mails.

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                          #13
                          Re: Vudu Spark

                          Does the VUDU Spark Support 3D playback ?

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                            #14
                            Re: Vudu Spark

                            Originally posted by pakkman View Post
                            Does the VUDU Spark Support 3D playback ?
                            No, it does not support 3D playback.

                            Comment


                              #15
                              Re: Vudu Spark

                              If the credits expire in 30 days, will it always use the credits that will expire the soonest first?

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