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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Roku VUDU App constantly buffering

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    #1

    Roku VUDU App constantly buffering

    So I own a Roku 3 and I use the VUDU app to watch movies. I've watch HDX quality movies normally. Sometimes I may have a 1-2 quickly instances of buffering while watching a movie, but other times (like now) I cannot get the movie to play for more than a few seconds before it buffers again. Additionally, it doesn't matter which quality of movie it is (HDX, HD, or SD) as it constantly buffers. None of my other video streaming apps give me this sort of problem. I watch HS movies on Amazon Prime with no buffering. I use an Ethernet connection rather than a wireless one because I thought it would be more reliable, but I keep having this problem. I've updated my Roku and the connection to my Roku with no change. I really don't understand what the problem could be other than the VUDU app is broken somehow. If someone has an alternative suggestion, I'd greatly appreciate it.
    Tags: None
    #2
    Re: Roku VUDU App constantly buffering

    Unfortunately, I don't think there is much you can do. My parents have two Roku boxes, and the Vudu app almost refuses to play movies. I would recommend what I did for them: download the Flixster app. It lets you access your UV library and we have had much better luck with it playing movies without buffering.

    Comment

      #3
      Re: Roku VUDU App constantly buffering

      I suggest contacting VUDU support about this issue. I use Roku 3s as my only method of watching VUDU now, and I can't remember the last time we saw any buffering or dropping down to HD or SD, and we watch at least 1-2 movies a week on VUDU. There could be a lot of reasons for just VUDU having bandwidth issues, and they can help figure out where the problem might actually lie.

      Comment

        #4
        Re: Roku VUDU App constantly buffering

        There are a bunch of threads on the same issue. I had the same problem tonight so I searched. The consensus is that this is a problem with the way Vudu buffers its video files and how that interacts with Roku's cached memory. Basically, your Roku is overwhelmed and can't handle the streaming. This seems to be a continuing problem specific to Vudu and Roku. Amazon, Netflix, etc. do not have the same issues on Roku. Since the earliest thread on this subject is from 2013, and the problem effects multiple Roku models, it seems that Vudu has no intention to try and resolve the problem.

        The solution is a hard reset of your Roku. Unplug it, wait 10-30 seconds, plug it back in. This should clear the Roku's cached memory and your videos should now play. Be warned, however, the problem is likely to arise again and you'll have to fix it again.

        Comment

          #5
          Re: Roku VUDU App constantly buffering

          Originally posted by lisahi View Post
          There are a bunch of threads on the same issue. I had the same problem tonight so I searched. The consensus is that this is a problem with the way Vudu buffers its video files and how that interacts with Roku's cached memory. Basically, your Roku is overwhelmed and can't handle the streaming. This seems to be a continuing problem specific to Vudu and Roku. Amazon, Netflix, etc. do not have the same issues on Roku. Since the earliest thread on this subject is from 2013, and the problem effects multiple Roku models, it seems that Vudu has no intention to try and resolve the problem.

          The solution is a hard reset of your Roku. Unplug it, wait 10-30 seconds, plug it back in. This should clear the Roku's cached memory and your videos should now play. Be warned, however, the problem is likely to arise again and you'll have to fix it again.
          We have been working with Roku for a long time on this, but they have not been able to find the root cause yet. It's an issue with the Roku drivers, as it persists even after quitting and restarting the VUDU app (ie. only a reboot resolves it).

          Comment

            #6
            Re: Roku VUDU App constantly buffering

            Originally posted by Earthsense13 View Post
            So I own a Roku 3 and I use the VUDU app to watch movies. I've watch HDX quality movies normally. Sometimes I may have a 1-2 quickly instances of buffering while watching a movie, but other times (like now) I cannot get the movie to play for more than a few seconds before it buffers again. Additionally, it doesn't matter which quality of movie it is (HDX, HD, or SD) as it constantly buffers. None of my other video streaming apps give me this sort of problem. I watch HS movies on Amazon Prime with no buffering. I use an Ethernet connection rather than a wireless one because I thought it would be more reliable, but I keep having this problem. I've updated my Roku and the connection to my Roku with no change. I really don't understand what the problem could be other than the VUDU app is broken somehow. If someone has an alternative suggestion, I'd greatly appreciate it.
            Last week I had the same problem repeatly. Amazon, Netflix, Hulu all fine. Switched from wifi to hard wired, including all routers. Switched to HD, then SD. Nothing made any difference.

            Hard reset fixed everything. Whenever I have problems with Vudu on Roku this is always the only fix.

            Annoying, especially mid movie with people over. But it works.

            Comment

              #7
              Re: Roku VUDU App constantly buffering

              How many people have no memory card installed in their Roku and are relying solely on the internal memory?

              Comment

                #8
                Re: Roku VUDU App constantly buffering

                Originally posted by rdodolak View Post
                How many people have no memory card installed in their Roku and are relying solely on the internal memory?
                I tried for a while but eventually installed one larger higher spec one. It made no difference.

                Memory card only seems to make any difference when you loads of channels instead and internal memory is maxed out.

                Comment

                  #9
                  Re: Roku VUDU App constantly buffering

                  I had no idea that the Rokus even had a micro SD slot, but from what I just found, the card is only used for storing channel data, not for video processing or running apps.

                  Comment

                    #10
                    Re: Roku VUDU App constantly buffering

                    Originally posted by MaxH View Post
                    I had no idea that the Rokus even had a micro SD slot, but from what I just found, the card is only used for storing channel data, not for video processing or running apps.
                    This is true and I knew it going in.

                    My thought was either the extra memory would offload some of the main unit resources and / or my applications would run better off the higher quality card instead of the cheaper main unit memory. Neither has proven true. But then I only have about 30 channels and really only use 4-5.

                    Comment

                      #11
                      Re: Roku VUDU App constantly buffering

                      Originally posted by lisahi View Post
                      There are a bunch of threads on the same issue. I had the same problem tonight so I searched. The consensus is that this is a problem with the way Vudu buffers its video files and how that interacts with Roku's cached memory. Basically, your Roku is overwhelmed and can't handle the streaming. This seems to be a continuing problem specific to Vudu and Roku. Amazon, Netflix, etc. do not have the same issues on Roku. Since the earliest thread on this subject is from 2013, and the problem effects multiple Roku models, it seems that Vudu has no intention to try and resolve the problem.

                      The solution is a hard reset of your Roku. Unplug it, wait 10-30 seconds, plug it back in. This should clear the Roku's cached memory and your videos should now play. Be warned, however, the problem is likely to arise again and you'll have to fix it again.
                      So, how do I do a hard reset of Roku 3? I can't find the answer on Roku site without paying $9.99.

                      Comment

                        #12
                        Re: Roku VUDU App constantly buffering

                        Originally posted by Sherrann View Post
                        So, how do I do a hard reset of Roku 3? I can't find the answer on Roku site without paying $9.99.
                        1. unplug power
                        2. Wait customary period
                        3. plug power back in
                        4. Done

                        Comment

                          #13
                          Re: Roku VUDU App constantly buffering

                          I had this exact problem on my ROKU 4 a couple months ago. As others have stated, unplug, wait 30 seconds, plug back in. It resolves the issue. I have not had the problem occur again.

                          Comment

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