Vudu app for XBOX Series X only streams for a couple minutes.

[Clydeable]

There seems to be a definite issue with the Vudu app on Xbox Series X. I've seen a lot of posts on this forum with folks having the same problem. Here's my situation. I have Vudu installed on my Series X, PS5, LG OLED CX TV (living room), Samsung LED TV (bedroom), Roku (den), PC, Phone, and Tablet. Every device is connected to the same router in the house. Vudu streams well on all except the Xbox. Further more, on the Xbox, I have several streaming services that deliver both HD or 4K UHD and/or Dolby Vision content (Vudu, Movies Anywhere, Netflix, Amazon Prime, Disney+, HBO Max, Hulu, Sling) and all of them stream well, even the 4K Dolby Vision/Atmos titles through the new Movies Anywhere app, Netflix, Prime and Disney+ The only one that doesn't.....is Vudu(so I know it's not the Xbox). I can only get about 4 minutes into a movie when it goes into a buffer for 30 seconds and then tells me that it can't anymore and asks me to keep trying in UHD, or downgrade to HDX or SD If I chose to stay the same it starts an endless cycle of buffering and showing the same message. If I chose to downgrade, it will stream for another couple minutes then start it all over again....even with the lower res. The only way to continue watching the movie in UHD is to quit the app, then restart it....then I can go another 3 or 4 minutes. This is the only app that does this and it does not matter what film you select, it does it will ALL of them. It also makes no difference whether the Xbox is hard-wired or wireless. It's just Vudu and just on the Xbox. This is a shame really, because when it does work for the few minutes that it does, titles in Dolby Vision and Atmos look and sound absolutely amazing.....but it's very short-lived. The Series X and OLED CX TV, along with a good 4K stream were designed to work together to deliver a truly astonishing movie experience. I'd say well, maybe I'll just use a different app, but I've purchased so many movies with you guys, only about half of them are available through other apps. I really need this to work as it should.
Any advice, or plans to fix?
Thank you for your time.

[mbickle]

Sadly, you are not alone in this. I have the exact same issue, it's a shame it has gone on as long as it has without any sort of noticed effort to resolve. If I want to watch Vudu I have to switch over to my Tivo.

[McTugmutton]

I have this same issue on my Xbox One X. I even called their support and they walked me through setting up a static IP and that seemed to work while we were on the phone for awhile. Then the day after it went right back to the same issues. The issue has to be on their end end with the app or servers or something.