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Xbox One S creator update issue with Vudu

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    Xbox One S creator update issue with Vudu

    Since updating to the new Creator's update on my Xbox (which everyone will have in a few days) I am regularly having to kill the Vudu app and re-launch it to get UHD available in the app. If it sits in a Resume state for more than 30 minutes or so it stops offering UHD as a purchase or viewing option. Going to the Home screen and using the app menu to Quit the app and then launching it again makes UHD come back. Anyone else experiencing this?

    #2
    Re: Xbox One S creator update issue with Vudu

    Originally posted by Dadbart View Post
    Since updating to the new Creator's update on my Xbox (which everyone will have in a few days) I am regularly having to kill the Vudu app and re-launch it to get UHD available in the app. If it sits in a Resume state for more than 30 minutes or so it stops offering UHD as a purchase or viewing option. Going to the Home screen and using the app menu to Quit the app and then launching it again makes UHD come back. Anyone else experiencing this?
    What model of TV do you have the XB1S plugged into? And are you using a receiver, etc? We have not been able to reproduce this, but first guess is it's some HDCP 2.2 resync issue between the XB1 and receiver/display.

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      #3
      Re: Xbox One S creator update issue with Vudu

      Originally posted by Dadbart View Post
      Since updating to the new Creator's update on my Xbox (which everyone will have in a few days) I am regularly having to kill the Vudu app and re-launch it to get UHD available in the app. If it sits in a Resume state for more than 30 minutes or so it stops offering UHD as a purchase or viewing option. Going to the Home screen and using the app menu to Quit the app and then launching it again makes UHD come back. Anyone else experiencing this?
      I'm having the same issue. My TV is a LG B6 Oled everthying runs through my Denon s720w

      Frirmware on my LG b6 is 4.30.77

      Firmware on my Denon is 3600-0916-8031

      I can help with any trouble shooting

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        #4
        Re: Xbox One S creator update issue with Vudu

        I am also having the same issue with my Xbox One S on the Creator's Update, although I cannot get it to display UHD at all. It used to work perfectly before the update. I am using a Vizio P65-C1 with the latest firmware installed. Would love to assist in troubleshooting.

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          #5
          Re: Xbox One S creator update issue with Vudu

          My TV is a Philips 65" 6601. Netflix and UHD Discs still work fine. Amazon works the same as it did before the update (not proper, but still presents UHD as a choice). It is run through an Onkyo TX-NR646. No other Sync issues or HDCP negotiation issues with the Xbox except with the Vudu app. Sometimes just "Quitting" the app and launching it again works, sometimes it takes a whole reboot of the XBox. It can take some time to start having the issue, but always within 24 hours it will stop presenting UHD as an option. When it works it plays fine.

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