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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Android TV - Feedback and technical support

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    #31
    I am new to these forums, but every reply I am submitting does not get posted to the thread. I own an 850d which is listed as a 2016 model, but the Google Play Store says my device is incompatible when I follow the link provided.

    Comment

      #32
      Originally posted by louie455 View Post
      I am new to these forums, but every reply I am submitting does not get posted to the thread. I own an 850d which is listed as a 2016 model, but the Google Play Store says my device is incompatible when I follow the link provided.
      It took a few days before my first post was approved and posted. They want to make sure you are not a spambot.

      Comment

        #33
        Originally posted by louie455 View Post
        I am new to these forums, but every reply I am submitting does not get posted to the thread. I own an 850d which is listed as a 2016 model, but the Google Play Store says my device is incompatible when I follow the link provided.
        Try going into the Google Play Store on your Sony TV and and search for the Vudu app.

        Comment

          #34
          Originally posted by netnothing View Post
          During one test I did get it to stop and buffer twice. I exited the movie and went back in and it seemed to stop. Each time I was getting full bars on the app and my internet speeds were fine. Not sure if this can be improved on your end?
          This is one of the top issues (occasional buffering on otherwise good connection) that will be fixed in the next release (hopefully mid May) and why this is considered a "beta".

          Comment

            #35
            It?s been mentioned enough but thought I?d add my 2 cents. I?m getting buffering on all my Dolby Vision streams. I?m hardwired and have a 150 internet speed. This is on my Sony 75x940E.

            Comment

              #36
              Originally posted by Jake View Post

              This is one of the top issues (occasional buffering on otherwise good connection) that will be fixed in the next release (hopefully mid May) and why this is considered a "beta".
              Awesome! Thanks for the update!

              And I have to really give your team props.....the Android app on my 930e makes DV titles look gorgeous!! Being a Sony owner, I was limited to the Apple TV for DV........and honestly I was never really impressed. Never gave me the WOW over regular HDR. It wasn't until this Android app where I really saw the difference. Even sat the wife down to do a test and she agreed that the Android app blew away the same via the ATV.

              Comment

                #37
                Originally posted by netnothing View Post

                Awesome! Thanks for the update!

                And I have to really give your team props.....the Android app on my 930e makes DV titles look gorgeous!! Being a Sony owner, I was limited to the Apple TV for DV........and honestly I was never really impressed. Never gave me the WOW over regular HDR. It wasn't until this Android app where I really saw the difference. Even sat the wife down to do a test and she agreed that the Android app blew away the same via the ATV.
                I agree. The android Vudu DV is great. I was just comparing it to DV on the Apple movies app and The new Vudu 4K DV app on the Apple TV and my Sony Vudu is brighter and has much more pop to the picture. Great job team Vudu. Also I have yet to experience any buffering yet but I will keep you posted. I?m currently running at 500mbs + download speeds hard wired to my x930e.

                Comment

                  #38
                  Originally posted by sgperez90 View Post

                  Try going into the Google Play Store on your Sony TV and and search for the Vudu app.
                  I searched for it on the TV as well as my phone and laptop, but nothing seems to be working. I wonder if the beta is only for the 2017 E series Sony 4k's. I did notice that Google Play recognizes my 850d as "Sony Bravia 2015" but the D models are from 2016.

                  Comment

                    #39
                    Originally posted by JakeS550 View Post
                    ...The new Vudu 4K DV app on the Apple TV...
                    YES! The NEW 4K VUDU app for my TV 4K!!!!!!!

                    UPDATE: It's posted on MacRumors... https://www.macrumors.com/2018/05/04...k-hdr-support/

                    Comment

                      #40
                      Closed captions in this app show up too soon. The text shows up before the audio. At least it does on Thor Ragnarok.

                      Comment

                        #41
                        Same problem with me I have the 940D and it says on GP store that it's a 2015 model and it's a 2016 one. If you search it from the TV in the GP store it doesn't even find VUDU.

                        Comment

                          #42
                          Some more feedback on beta....Watched Justice League DV and it stopped about 20 minutes in and tv kicked into screensaver mode (chromecast picture with time) I exited, pressed play and movie finished fine....I have Sony A1E and 1 gig uverse internet....I'am totally greatful to team vudu for getting this beta out to us and looking forward to the official release app.

                          Also,when the new app gets released will this beta be deleted so we don't have 2 vudu apps in our GUI? Thanks.

                          Comment

                            #43
                            Originally posted by johnboy View Post
                            Some more feedback on beta....Watched Justice League DV and it stopped about 20 minutes in and tv kicked into screensaver mode (chromecast picture with time) I exited, pressed play and movie finished fine....I have Sony A1E and 1 gig uverse internet....I'am totally greatful to team vudu for getting this beta out to us and looking forward to the official release app.

                            Also,when the new app gets released will this beta be deleted so we don't have 2 vudu apps in our GUI? Thanks.
                            That's odd - so to ask/summarize - you were casting to you Sony TV vs running the Android TV app? (totally different code base). And it wasn't "buffering", etc but kicked you out to the Chromecast screen and you had to restart? As I mentioned, using the Android TV app is actually completely different from the cast app - eventually I would think the native app will give the best experience.

                            As far as the 2 apps - basically... the Sony TV app has been a "native" non-Android TV app built into the TV. Vudu is moving to a full Android TV app that will allow more frequent updates and features, but there will be an overlap where both the old and new app are present.

                            Comment

                              #44
                              Originally posted by Jake View Post

                              That's odd - so to ask/summarize - you were casting to you Sony TV vs running the Android TV app? (totally different code base). And it wasn't "buffering", etc but kicked you out to the Chromecast screen and you had to restart? As I mentioned, using the Android TV app is actually completely different from the cast app - eventually I would think the native app will give the best experience.

                              As far as the 2 apps - basically... the Sony TV app has been a "native" non-Android TV app built into the TV. Vudu is moving to a full Android TV app that will allow more frequent updates and features, but there will be an overlap where both the old and new app are present.
                              Was using the beta app on tv....Movie just stopped, no buffering and kicked tv into the screensaver mode.Once I exit sreensaver movie finished fine....Also I was watching one of the extra's from Justice league in HDX and again it stopped and tv went into screensaver mode....Both issues were not buffering but just a complete stop and screensaver from the tv popped up.

                              Comment

                                #45
                                Originally posted by Justin P View Post
                                Same problem with me I have the 940D and it says on GP store that it's a 2015 model and it's a 2016 one. If you search it from the TV in the GP store it doesn't even find VUDU.
                                I?m glad someone else is experiencing the same issues with the D series Sony 4k?s. Hopefully somone on the development team will see this and help to resolve the issue.

                                Comment

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