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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Android TV - Feedback and technical support

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  • Nocular
    replied
    Give us back the official vudu layout user interface like roku. This is still the beta user interface.

    Leave a comment:


  • Nocular
    replied
    On my xbr55x930e sony 4k tv the physical pause button on my remote doesn't always respond. Its buggy only on the vudu app. And my firmware and app is up to date. So I have to resort to clicking ok on the onscreen pause button. Please fix I've still had this issue after recent update.

    Leave a comment:


  • johnboy
    replied
    Originally posted by johnboy View Post

    Vudu app Build version 4.2.52.11.0309_24_1 Sony A1E software PKG6.5629.0177NAA
    Im on your latest build after 309 and I still get the blank black screen then to chromecast screensaver while watching Sicario UHD DV 20 min. into the movie....I have uverse 1 gig internet and Neftlix and Amazon DV never does this ,only vudu?.I thought this is the official build or are we still in beta?

    Leave a comment:


  • gambitace7
    replied
    Deleted
    Last edited by gambitace7; 09-24-2018, 06:38 AM. Reason: Figured it out

    Leave a comment:


  • johnboy
    replied
    Originally posted by FelipeF View Post

    Can you please give me the current Vudu app version and software/firmware version on your Sony TV.
    Vudu app Build version 4.2.52.11.0309_24_1 Sony A1E software PKG6.5629.0177NAA

    Leave a comment:


  • FelipeF
    replied
    Originally posted by johnboy View Post
    I have the latest Sony software update for my A1E which deleted the other older vudu app and the latest update for this android app and it still kicks into screensaver mode at times....I was just watching Gotti HDX and it went into chromecast screensaver mode 6 minutes into watching the movie....Maybe the app didn't like the movie,lol but this should of been fixed by now....I have no buffering issues just the darn screensaver kick in....
    Can you please give me the current Vudu app version and software/firmware version on your Sony TV.

    Leave a comment:


  • johnboy
    replied
    I have the latest Sony software update for my A1E which deleted the other older vudu app and the latest update for this android app and it still kicks into screensaver mode at times....I was just watching Gotti HDX and it went into chromecast screensaver mode 6 minutes into watching the movie....Maybe the app didn't like the movie,lol but this should of been fixed by now....I have no buffering issues just the darn screensaver kick in....

    Leave a comment:


  • KDnVB
    replied
    I was able to load the beta app on my 930E and log in successfully when it first came out. After the app was updated however it states my password does not meet the requirements though the basic app login works fine.

    Leave a comment:


  • NavyMojo
    replied
    So I saw news today that Vudu had updated its app to support Sony TVs for UHD playback. However, the app has not updated on my TV nor is it available on the list within the Google Play Store. How can I get the new app so I can finally enjoy UHD movies? I have a 2016 Sony 930D.

    Leave a comment:


  • jlo8720
    replied
    So it looks like Vudu has removed compatibility from the 2015 model year Sony 4k Android TV lineup, as it used to work/install/receive updates.

    Any reason why it was removed? I quickly scanned and didn't see a Vudu/official reply

    Leave a comment:


  • Danny80916
    replied
    I have a 900F sony tv and I cant stream 4k with out it buffering non stop I just made sure the app is updated I have 250 mbs down

    Leave a comment:


  • Pumpkinsplat78
    replied
    Hey guys can confirm vudu has finally fixed the app for Nvidia shield android tv..months of agony and now ive finished watching thor ragnarok hdr with atmos and not a single bufferalso have put it on my sony bravia 2015 4k (sideloaded) and works perfectly as well..i think it was yesterday i noticed the updated app...thank you vudu

    Leave a comment:


  • JeremyT77
    replied
    Hey Jake, after my last comment, it hasn't buffered again. Thanks for the response.

    Leave a comment:


  • Jake
    replied
    We believe the latest Android TV app update has resvolved most of the excessive buffering issues. Thanks for your patience.

    Leave a comment:


  • JeremyT77
    replied
    Hi again, I take it back. The app is still freezing on me. I just watched a movie and it froze twice. It's not a constant thing, but I'd still like a solution. I'll probably call tech support, because I'm not expecting a response here.

    Leave a comment:

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