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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Android TV - Feedback and technical support

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    #76
    Originally posted by Jake View Post

    It was improved in the latest update, but there are a couple other significant improvements going in the next release (which should be before the end of May). And of course beyond that, we will continue to work on reducing buffering as much as possible.
    As always thanks for updating the app and taking the time to respond.

    Comment

      #77
      Buffering has not been fixed with the latest updates on the android app through the Nvidia Shield. Watched Cabin in the Woods in HDX and it buffered 5 times with speeds that Vudu states after communicating with them should have no buffering issues watching in UHD.

      Comment

        #78
        Any word on when these titles will be update to the new profile.....
        VUDU titles listed as DOLBY VISION that WILL NOT flag as DOLBY VISION checked using the A1E Picture adjustments to verify DOLBY VISION....(Titles using DOLBY VISION Profile 4)
        BATTLESHIP
        EVEREST
        GHOST IN THE SHELL
        GUARDIANS OF THE GALAXY VOL.2
        HACKSAW RIDGE
        JACK REACHER NEVER GO BACK
        MAD MAX: FURY ROAD
        OBLIVION
        THE HANGOVER (Theatrical)
        THE HUNTSMAN: WINTERS WAR (EXTENDED EDITION)
        TRANSFORMERS: THE LAST KNIGHT
        STAR TREK BEYOND

        Comment

          #79
          Another update just got pushed, notes say...( 5/23- Bug fixes and stability improvements)

          Will give a good test drive over the long weekend and post any findings.....

          Btw for team vudu,sony is coming out with a new firmware update within days,its already live in Europe and will the new official vudu app be included in it or we still in beta mode?

          Also can we get an answer for the above post in regards to Profile 4 DV titles getting upgraded to Profile 5....Thanks vudu for all the hard work, much appreciated.

          Comment

            #80
            I was getting buffering every 10 minutes or so. One time I got buffering and it resumed and immediately buffered again.

            Comment

              #81
              Originally posted by Jake View Post

              It was improved in the latest update, but there are a couple other significant improvements going in the next release (which should be before the end of May). And of course beyond that, we will continue to work on reducing buffering as much as possible.
              Glad you folks are continuing to work on this. Pretty depressing when I couldn't get my Sony 4k to utilize UHD through Vudu. Now you folks just need to work on a way that all of us loyal Vudu customers, can upgrade our current HDX library to UHD without having to buy ANOTHER digital copy at full price.

              Thanks again for your efforts.

              Comment

                #82
                Originally posted by johnboy View Post
                Btw for team vudu,sony is coming out with a new firmware update within days,its already live in Europe and will the new official vudu app be included in it or we still in beta mode?
                Oh, really...?!?! What's the version #?

                Comment

                  #83
                  I watched the last half of Baby Driver tonight and unfortunately had more buffer errors tonight than last time after the May 9th update. I have a Sony 930e TV. I wish the app had more stats like Netflix to help know what is going on but i also know you guys will keep making the app better.

                  Comment

                    #84
                    From the Titles that I have tried from the list using profile 4 I'm sorry to say that they have not been update to profile 5.....

                    Comment

                      #85
                      Originally posted by FabianR View Post

                      Oh, really...?!?! What's the version #?
                      https://www.sony.co.uk/electronics/s...loads/00015236

                      Comment

                        #86
                        Originally posted by Oh Heck View Post

                        Glad you folks are continuing to work on this. Pretty depressing when I couldn't get my Sony 4k to utilize UHD through Vudu. Now you folks just need to work on a way that all of us loyal Vudu customers, can upgrade our current HDX library to UHD without having to buy ANOTHER digital copy at full price.

                        Thanks again for your efforts.
                        No kidding! It's going to be hard to compete with ATV4K, they are upgrading titles to UHD for free!

                        The only thing they are missing at this point in the Atmos soundtrack.

                        Comment

                          #87
                          Just finished watching Game Night 4K DV on latest 5/23 update and there is still a lot of buffering and hitching and I even got kicked out of the app twice to main android app screen...The prior update actually worked better....I have 1 gig uverse internet so speed was not an issue and all bars were full on menu screen when all this was happening.

                          Comment

                            #88
                            Originally posted by johnboy View Post
                            Just finished watching Game Night 4K DV on latest 5/23 update and there is still a lot of buffering and hitching and I even got kicked out of the app twice to main android app screen...The prior update actually worked better....I have 1 gig uverse internet so speed was not an issue and all bars were full on menu screen when all this was happening.
                            I would agree. I get more buffering from the latest version of the app, than the prior.

                            Comment

                              #89
                              Originally posted by Morac View Post

                              I would agree. I get more buffering from the latest version of the app, than the prior.
                              Agreed as well it is worse since the update on the 23rd. I watched Man of Steel and Ninjago and both have lots of buffer errors that it could not recover from.

                              Jake, when I resume a movie a 3 second rewind would be awesome. When it stops in the middle of dialogue a step back would be ideal even if I stop the movie.

                              Comment

                                #90
                                Just redeemed the digital code from the New 4K Ultra HD The Matrix Disc and I'm more than a little perturbed that it only came through as HDX instead of UHD with Dolby Vision on VUDU.....Jake what's up with this.....very problematic for consumers.....either it's WB or Movies Anywhere or VUDU that didn't give us the proper code for 4K UHD.....

                                Comment

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