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Playback Freezing?

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    Playback Freezing?

    I rented Iron Man 2 in HD, the video played well without problems until about the 1 hr 2 min mark when it freezes. When I fast forward I can see movie clips in the preview window, but when I hit play it is blank screen. The movie always freezes in the same spot. My internet connection has been checked 7700+kbps so that shouldn't be the issue.

    Any help would be appreciated. Thanks

    #2
    Re: Playback Freezing?

    abieleck,

    What type of device do you have (make, model?). Does this only happen on Iron Man 2? Or, have you seen it happen on other titles as well?
    Last edited by DanielH; 05-02-2011, 02:20 PM.

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      #3
      Re: Playback Freezing?

      Same thing happened to me, exactly halfway through The Good Guy!! I better get a refund - the movie file on Vudu's server must be corrupted or something because the freeze happened twice - once while I had a free rental and another time when I paid to watch the ending! uggh!

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        #4
        Re: Playback Freezing?

        Mandy,

        Call (888)554-VUDU, they will need to gather some information from you and will be able to credit you back for the rental.
        Last edited by DanielH; 05-02-2011, 02:21 PM.

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          #5
          Re: Playback Freezing?

          I have noticed much more freezing the last few movies I have watched. I used to rent the movie, start and then pause, letting the buffering get ahead of the playback (basic video over internet stuff, right?) Well, it appears vudu changed the way content is streamed to not allow buffering while paused. I have also noticed major changes in the way forward and rewind work. The whole experience is much more like Netflix, which is NOT a good thing. Not happy.

          I am curious if this is just on the old stand-alone players like mine, or is this true on all devices with vudu apps?

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