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How do I reset email address on from Vudu screen?

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    #16
    Re: How do I reset email address on from Vudu screen?

    Originally posted by shawn1 View Post
    I just bought a tv and my gf put in the wrong email for our vudu account and i cant figure out how to change it any help?
    Shawn,

    You should now be able to add the device to the correct account.

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      #17
      Re: How do I reset email address on from Vudu screen?

      Originally posted by dhatman View Post
      Shawn,

      You should now be able to add the device to the correct account.
      Dhatman can you reset mine as well. I forgot the email attached to my Xbox.. I will try and send you a PM with my xbox id #

      Thanks,
      Andrew

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        #18
        Re: How do I reset email address on from Vudu screen?

        I had a similar issue... but mine is more interesting....I have a sony blu-ray in my bedroom, and one in my livingroom aswell....The one in my bedroom I linked to my vudu account, and my fiance wanted to have her own acct so i let her make one on my livingroom tv.... Well.......lol.... I kicked that trifling B$#@*&! to the curb!!!! and now I cant watch my library in my livingroom.....I'll send you a PM with the needed info mate..... thanks in advance for your help....!!!

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          #19
          Re: How do I reset email address on from Vudu screen?

          I already sent a PM. How long does it take to get my account corrected?

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            #20
            Re: How do I reset email address on from Vudu screen?

            ok, so after much frustration and annoyance with this process, the solution appears to be to reset the device to factory settings. This is a very different process from device to device, however, most devices have relatively intuitive user interfaces. Go to your settings screen and look for an option that allows you to reset the Vudu app on your device and delete any stored information within the app. Then, when you start Vudu again, it will give you an option to sign in.

            My frustration (as well as so many others) could be averted, if the app was designed with a logout/login function.

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              #21
              Re: How do I reset email address on from Vudu screen?

              I need to switch accounts on my Xbox can you help plz?

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                #22
                Re: How do I reset email address on from Vudu screen?

                Originally posted by DanielH View Post
                Please go into system info and send me a private message with your device ID. As well as the email addess that you would like to have on the account.
                I have the same issue....old account linked to Blu Ray and my husband cant remember the login. Why on earth would Vudu make this so complicated? Why not have a login option on the screen??? Almost sorry I signed up!

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                  #23
                  Re: How do I reset email address on from Vudu screen?

                  If you call our support team, they should be able to get you sorted out right away.

                  (888)554-8838.

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                    #24
                    How do I change my login email the one I had for it is no longer active and I can?t login to the app please help!

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                      #25
                      I am having the same problem please help. vudu should do something about this issue, the first post on this feed is from 2010.

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