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No video, only audio on computer

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    No video, only audio on computer

    When I start a trailer or two-minute preview, the screen comes up, the audio starts and the video screen remains dark. I updated my adobe to the most recent and still had same results. I called tech help at vudu and they reccommended I try Firefox as my browser. Still no luck.
    What gives? Any advice would be appreciated.

    John

    #2
    Re: No video, only audio on computer

    Originally posted by John99 View Post
    When I start a trailer or two-minute preview, the screen comes up, the audio starts and the video screen remains dark. I updated my adobe to the most recent and still had same results. I called tech help at vudu and they reccommended I try Firefox as my browser. Still no luck.
    What gives? Any advice would be appreciated.

    John
    have you checked to make sure you're video drivers are up to date? Are you able to run other video's using flash?

    Comment


      #3
      Re: No video, only audio on computer

      Yes, I've always been able to view netflix and youtube and most everything else.

      Comment


        #4
        Re: No video, only audio on computer

        Originally posted by John99 View Post
        Yes, I've always been able to view netflix and youtube and most everything else.
        John,

        There are couple things that we will need to figure out whats going on. Please call us at (888)554-VUDU.

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