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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Can't Stream to WDTV

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    #1

    Can't Stream to WDTV

    Just set up account on WDTV. Rented "Invictus" but get a "can't stream at the moment"

    I can't run speedtest on the WDTV but on the laptop I get 5 Meg down on speedtest.vudu.com. I can stream the movie to my laptop but not to WDTV.

    I called support. He had me run tracert:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\chapel1>ipconfig

    Windows IP Configuration


    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wireless Network Connection 2:

    Connection-specific DNS Suffix . : gateway.2wire.net
    Link-local IPv6 Address . . . . . : fe80::5cee:42f6:fab3:ccf5%11
    IPv4 Address. . . . . . . . . . . : 192.168.0.106
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.gateway.2wire.net:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : gateway.2wire.net

    Tunnel adapter isatap.{2D777956-21E4-4175-B5AB-E119BFF7DD0B}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c1e:3ba8:9323:3b87
    Link-local IPv6 Address . . . . . : fe80::3c1e:3ba8:9323:3b87%12
    Default Gateway . . . . . . . . . : ::

    Tunnel adapter isatap.{DD5D3D63-591C-47D3-8673-1AEDDEB14120}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    C:\Users\chapel1>tracert llgvault.vudu.com

    Tracing route to vudu.re.llnwd.net [69.28.143.33]
    over a maximum of 30 hops:

    1 1 ms <1 ms 1 ms 192.168.0.1
    2 * * * Request timed out.
    3 24 ms 27 ms 23 ms 108-220-196-2.lightspeed.bcvloh.sbcglobal.net [1
    08.220.196.2]
    4 25 ms 23 ms 27 ms 75.25.192.90
    5 * 25 ms 23 ms 75.25.192.64
    6 * * * Request timed out.
    7 24 ms 24 ms 23 ms 12.83.69.25
    8 32 ms 31 ms 31 ms cgcil03jt.ip.att.net [12.122.84.53]
    9 32 ms 31 ms 31 ms 192.205.37.122
    10 * * * Request timed out.
    11 33 ms 32 ms 41 ms tge2-1.fr4.ord.llnw.net [69.28.172.42]
    12 32 ms 32 ms 32 ms cdn-69-28-143-33.llnw.net [69.28.143.33]

    Trace complete.

    C:\Users\chapel1>tracert lldvault.vudu.com

    Tracing route to vudu-rd.vo.llnwd.net [69.28.143.60]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms 192.168.0.1
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 24 ms 36 ms 23 ms 75.25.192.90
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 24 ms 23 ms 23 ms 12.83.69.25
    8 31 ms 31 ms 32 ms cgcil03jt.ip.att.net [12.122.84.53]
    9 32 ms 31 ms 31 ms 192.205.32.62
    10 * * * Request timed out.
    11 32 ms 35 ms 31 ms tge7-1.fr3.ord.llnw.net [69.28.172.41]
    12 32 ms 31 ms 31 ms cdn-69-28-143-60.llnw.net [69.28.143.60]

    Trace complete.

    C:\Users\chapel1>

    He said I can't stream because of packet loss. I think he is wrong because I can stream to my laptop.

    My device ID is: 0xC08CD4

    Now I see that I have been charged for the movie that I have never been able to watch!
    Tags: None
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