Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • ydkjman
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Originally posted by seregloth View Post
    Can you explain this more?
    Are you saying that of my full UV family, only 2 will be able to maintain consistent viable accounts with VUDU? (That doesn't seem to be true, as I know that at least 4 of us have been using our own VUDU accounts linked to our respective branches of our collective UV locker with a fair degree of regularity).
    seregloth
    From talking to other people it sounds like UV has changed this and moved it down to a limit of 2. I'm guessing that if you have more you've been grandfathered in and if you ever change down your only getting the limit of 2 back.

    Unless UV realizes how dumb this is and takes it back up so at least all of our sub accounts plus the main account can be linked all at the same time.

    Leave a comment:


  • charder
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    I have the same problem it will relink if you uncheck the box to remember you but the problem is it dosnt remember you for very long then you are stuck doing it again they need to fix this bug

    Leave a comment:


  • seregloth
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Originally posted by DanielH View Post
    Update:

    Deselecting the "link account" box and proceeding will only establish a temporary link. The limit of linked accounts is set at two.
    Can you explain this more?
    Are you saying that of my full UV family, only 2 will be able to maintain consistent viable accounts with VUDU? (That doesn't seem to be true, as I know that at least 4 of us have been using our own VUDU accounts linked to our respective branches of our collective UV locker with a fair degree of regularity).

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Update:

    Deselecting the "link account" box and proceeding will only establish a temporary link. The limit of linked accounts is set at two.

    Leave a comment:


  • OSUGrad2X
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    I just fixed this as well with ya'll help. I just posted it on the D2D forum

    I then logged out of everything and closed browser and rebooted. Opened Chrome, logged into UVVU with sub account. Opened a new tab and logged into Vudu with sub account user.

    Go to vudu account info, then under ultraviolet it should say "setup". Click setup then "already have account". Then on the next screen i unchecked "link my account" then pressed next. A working symbol shows on the screen then it takes you to your account page and you're done.

    Somehow the link process was grabbing the info from the open logged into uvvu webpage that was open in the other tab.


    I figured this out while having my UVVU login open trying to link the vudu subaccount when i got an email saying my services were changed. I then went to the subaccount myvudu and all the movies were there. I logged out and signed into my vudu and under my account info it said my ultraviolet services needed attention. I clicked it and it told me to relink.

    So i log back into vudu subaccount and under ultraviolet it said "manage" so i then go to that and choose to unlink. Logout. open new tab and log in as subuser and verify no services were linked. Go to vudu tab and log in as sub account. Go to account info and "setup" is available again. I then uncheck link account and tada its linked and i receive no email saying my account has changed.

    Leave a comment:


  • craiggers88
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Originally posted by Carlotron3000 View Post
    I know how to fix it. I got the error message and I did this and it worked. Im not foolish enough to unlink again so I cant double check my theory but this defininetly worked for me.

    Ok so the problem is when I unlinked, VUDU recognized it as unlinked, but if you go to UV it is still linked.

    So first go to VUDU and make sure it is unlinked on their page. Make sure you sign out afterward

    Then close your browser and reopen it and go to UV with your UV long in

    Click OUR ACCOUNT

    then click then name or avatar of the peson you are logged in as (the member with the problem)

    Then clicked linked services.
    You will find VUDU is still linked

    click "remove the link"- Vudu will be linked a few times so unlink them all. Mine has 2 vudu links.

    Log out of UV and sign back on to vudu.
    It should let you relink now.
    This fixed my problem! THANK YOU!

    Leave a comment:


  • thrustbucket
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Ok but what about a new user with no linked services under them? They still get this error when trying to add their UV account I created to their vudu account. Any ideas how to fix this?

    Leave a comment:


  • Carlotron3000
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    I know how to fix it. I got the error message and I did this and it worked. Im not foolish enough to unlink again so I cant double check my theory but this defininetly worked for me.

    Ok so the problem is when I unlinked, VUDU recognized it as unlinked, but if you go to UV it is still linked.

    So first go to VUDU and make sure it is unlinked on their page. Make sure you sign out afterward

    Then close your browser and reopen it and go to UV with your UV long in

    Click OUR ACCOUNT

    then click then name or avatar of the peson you are logged in as (the member with the problem)

    Then clicked linked services.
    You will find VUDU is still linked

    click "remove the link"- Vudu will be linked a few times so unlink them all. Mine has 2 vudu links.

    Log out of UV and sign back on to vudu.
    It should let you relink now.

    Leave a comment:


  • maxwells
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Thanks Echopulse!
    It worked! However...

    Craiggers88
    On your second to last screenshoot "Link your existing ULTRAVIOLET account"
    UNCHECK the little box next to the words "Link My Account"
    Then click the "Continue"

    It relinked my accounts.

    Thanks again Echopulse.
    I was back and forth with customer service until I read you post.

    Leave a comment:


  • craiggers88
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Nope =(







    Leave a comment:


  • echopulse
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Press Cancel on that screen. That fixed it for me.

    Leave a comment:


  • craiggers88
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Originally posted by echopulse View Post
    I had that same problem. There is a resolution, when you get to the screen that says too many connections to this node, after you click finish, click the link on the next screen that says unlink this account, and it should work. Let me know if this helps.
    I don't see where it say's "unlink". Nothing is linked =X









    There is no "unlink" button =(

    Ultraviolet contacted me back, they have multiple people looking into this new issue and they will let me know asap when something has been found / fixed. The customer service representative that contacted me back was extremely nice and supremely apologetic about the situation. As long as I can watch my movies, I am happy =X

    Leave a comment:


  • thrustbucket
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Just created a uv child account for my sister for her vudu account and it's giving me this error as well. Even deleted and recreated. Can't find a way past it.

    Really annoying - and the error definitely is coming from uvvu, not vudu.

    Leave a comment:


  • echopulse
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    I had that same problem. There is a resolution, when you get to the screen that says too many connections to this node, after you click finish, click the link on the next screen that says unlink this account, and it should work. Let me know if this helps.

    Leave a comment:


  • maxwells
    replied
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    I unlinked my VUDU account to my ULTRAVIOLET account. Doing so in the past I notice that it would alphabetize my movie queue in VUDU. I never thought this would become a major pain. For the past 24 hours I keep getting this error message: "The limit for number of connections to this type of Node has already been reached."

    First, what does this mean?
    Second, how can this error be fixed?

    We have around 350 movies, so I love the service ULTRAVIOLET and VUDU provides. However there should be a warning message if unlinking your accounts will bring down the ULTRAVIOLET/VUDU service.

    So PRASANNAG [VUDU Engineering] please pass the message to your Management and your Tech Team and let them know about this. VUDU is not off the hook. You guys should be proactive and have some form of WARNING MESSAGE letting your customers know that unlinking the ULTRAVIOLET account might be major problem. Also, VUDU should make it harder for its customers to unlink in the first place. It was too easy!

    Also, PRASANNAG [VUDU Engineering] are there plans to let the VUDU customers organize their movie queues? Movies look better when they are
    alphabetize and they are easier to find.

    Thanks,
    Maxwell

    Leave a comment:

Working...
X