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There was a problem authenticating your account for movie playback. [#3322]

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    There was a problem authenticating your account for movie playback. [#3322]

    Just signed up for this site and rented Dred in HD, but I get the following error no matter which browser I use (updated Chrome, Firefox, IE 9). I tried re-installing Flash from adobe's website and rebooting but it still fails with the same error.

    I'm running Windows 7 x64.

    #2
    Re: There was a problem authenticating your account for movie playback. [#3322]

    Originally posted by jfs9112 View Post
    Just signed up for this site and rented Dred in HD, but I get the following error no matter which browser I use (updated Chrome, Firefox, IE 9). I tried re-installing Flash from adobe's website and rebooting but it still fails with the same error.

    I'm running Windows 7 x64.
    I am getting the same error except mine has the #3325 after it. I have taken all the steps you have and emailed Vudu. They keep wanting me to call them -_-

    Comment


      #3
      Re: There was a problem authenticating your account for movie playback. [#3322]

      Please reset your license files at the following link. After you have done so, reboot your PC and try to playback a movie, that should resolve your issue.

      http://www.macromedia.com/support/do...manager08.html

      Comment


        #4
        Re: There was a problem authenticating your account for movie playback. [#3322]

        Originally posted by FelipeF View Post
        Please reset your license files at the following link. After you have done so, reboot your PC and try to playback a movie, that should resolve your issue.

        http://www.macromedia.com/support/do...manager08.html
        The link provided above does not work any longer. I am now getting this message and I'm not sure why. I'm thinking that it has something to do with me using the hotel network while i'm in a hotel room. Any help would be great. I'd like to watch a movie tonight.

        Comment


          #5
          Re: There was a problem authenticating your account for movie playback. [#3322]

          Originally posted by brandowat View Post
          The link provided above does not work any longer. I am now getting this message and I'm not sure why. I'm thinking that it has something to do with me using the hotel network while i'm in a hotel room. Any help would be great. I'd like to watch a movie tonight.
          Try this link:

          http://www.adobe.com/support/documen...manager08.html

          Comment

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