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Vudu stopped working on Roku

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    Vudu stopped working on Roku

    I have a Vudu account that has been working on my Roku until a couple of weeks ago. Now I select the Vudu button from Roku "My Channels" and the screen goes blank for a moment then returns to the "My Channels" menu, never taking me to the Vudu site. How can I fix this?

    oe

    #2
    Re: Vudu stopped working on Roku

    Hello OE,

    Have you tried removing the VUDU channel and re-adding it?

    Comment


      #3
      Re: Vudu stopped working on Roku

      Same thing is happening to my Roku, and i have deleted it and re installed it twice.

      Comment


        #4
        Re: Vudu stopped working on Roku

        Originally posted by outcold5 View Post
        Same thing is happening to my Roku, and i have deleted it and re installed it twice.
        Could you PM me your contact information. I'd like to get a case started for you.

        Comment


          #5
          Re: Vudu stopped working on Roku

          Originally posted by OkobojiEagle View Post
          I have a Vudu account that has been working on my Roku until a couple of weeks ago. Now I select the Vudu button from Roku "My Channels" and the screen goes blank for a moment then returns to the "My Channels" menu, never taking me to the Vudu site. How can I fix this?

          oe
          I tried the re-install with no luck. I contacted Roku and they walked me through a re-install where I removed the power from the Roku2 player after deleting Vudu and before re-installing Vudu. It worked! Had to re-enter the account information and Vudu works fine.

          Comment


            #6
            Re: Vudu stopped working on Roku

            I am having the same issue. I am new to Roku and have a 2 XD. Vudu will not open.

            Comment


              #7
              Re: Vudu stopped working on Roku

              If you experience this error, please respond with the following information:

              Roku Model
              Your Roku Mac address: This should be found under Network settings
              List everything on the software update page
              Video Settings
              Audio Settings
              Device ID - You can get this by logging into your VUDU account and clicking on Mange devices in the top right drop down menu
              Last edited by DanielH; 02-17-2013, 02:18 PM.

              Comment


                #8
                Re: Vudu stopped working on Roku

                Not working here either. Installed, click on, just returns to Home screen.
                Roku 2 HD Model 3000X
                Your Roku Mac address: will provide if really needed
                Video Settings HDMI 720p
                Audio Settings default
                Device ID - unknown - doesn't work, cannot activate
                Roku has latest updates

                Comment


                  #9
                  Re: Vudu stopped working on Roku

                  Originally posted by ronlpatterson View Post
                  Not working here either. Installed, click on, just returns to Home screen.
                  Roku 2 HD Model 3000X
                  Your Roku Mac address: will provide if really needed
                  Video Settings HDMI 720p
                  Audio Settings default
                  Device ID - unknown - doesn't work, cannot activate
                  Roku has latest updates
                  Hello Ronlpatterson,

                  Could you send me a private message with your account information? If you could provide the other information linked in my previous post as well, that would help us reproduce the issue.

                  Comment


                    #10
                    Re: Vudu stopped working on Roku

                    Originally posted by DanielH View Post
                    Hello Ronlpatterson,

                    Could you send me a private message with your account information? If you could provide the other information linked in my previous post as well, that would help us reproduce the issue.
                    I fixed the same problem a few minutes ago by removing the vudu channel. Then I turned off the Roku player (x2). Turned it back on and reloaded the channel. Works fine now.

                    Comment

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