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Movies and TV shows missing.

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    Movies and TV shows missing.

    Purchased movies and TV shows are suddenly missing

    How do I get them back?

    #2
    Re: Movies and TV shows missing.

    Originally posted by Jerry View Post
    Purchased movies and TV shows are suddenly missing

    How do I get them back?
    Our server team is working on this issues. Our apologies for any inconvenience caused.

    Comment


      #3
      Re: Movies and TV shows missing.

      VUDU is broken

      Comment


        #4
        Re: Movies and TV shows missing.

        Originally posted by DanielH View Post
        Our server team is working on this issues. Our apologies for any inconvenience caused.
        No worries. Thanks for the quick response.

        Comment


          #5
          Re: Movies and TV shows missing.

          Sorry guys,

          I'll keep you up you updated as i hear more information.

          Comment


            #6
            Re: Movies and TV shows missing.

            Do we have an ETA (CST) on when VUDU will be back up and running?

            Comment


              #7
              Re: Movies and TV shows missing.

              Originally posted by Jerry View Post
              Purchased movies and TV shows are suddenly missing

              How do I get them back?
              Same here.

              Comment


                #8
                Re: Movies and TV shows missing.

                No ETA as to when it will be fixed I take it?

                Comment


                  #9
                  Re: Movies and TV shows missing.

                  Everything should be back up and running. If you continue to see issues, please let us know.
                  Last edited by DanielH; 02-24-2013, 06:34 PM.

                  Comment


                    #10
                    Re: Movies and TV shows missing.

                    Is anyone having issues redeeming with UV in general today? I just redeemed 5 movies about an hour and a half ago (2 on Vudu, 1 on Sony Pictures and 2 on Flixster.) They all showed up in my Vudu account, but then without warning when I tried to play them on my blu-ray player, they all disappeared completely from both Vudu and Flixster. After checking my UVVU.com account, there is no record of them ever being in there. I tried redeeming the codes again but they are not able to be used again. I'm at a loss of who to contact here since they were on different services..

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