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What happened to the Vudu UI???

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    What happened to the Vudu UI???

    I am watching the first J.J. Abrams Star Trek movie on an original Vudu STB, and I can no longer scroll through a bunch of stills to find the spot at which I want to start viewing. Spinning the wheel on the remote just starts fast forwarding or rewinding, whether I'm playing the movie or whether I'm paused, and even the slowest speed is way too fast. The system info says I'm on UI version 2.0.114081, Vudu Client version 3.1.0. Is anyone else experiencing this sudden de-evolution in the UI?

    #2
    Re: What happened to the Vudu UI???

    Loc, Dan, Jake, can someone please take a look at ticket 131006-000574? The customer "support" reps are telling me to power cycle or try a USB mouse when the issue is that the UI has changed, and the same choices that used to be there (SD/HD/HDX, Chapters, Pause/FF/REW) are no longer there at all when I pause the movie or click the wheel on the remote.

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      #3
      Re: What happened to the Vudu UI???

      Originally posted by MaxH View Post
      Loc, Dan, Jake, can someone please take a look at ticket 131006-000574? The customer "support" reps are telling me to power cycle or try a USB mouse when the issue is that the UI has changed, and the same choices that used to be there (SD/HD/HDX, Chapters, Pause/FF/REW) are no longer there at all when I pause the movie or click the wheel on the remote.
      Hi Max,

      I just checked my VUDU box in the office and have all the options available. SD/HD/HDX, Chapters, Pause/FF/REW. I checked Star Trek as well and did not see a problem.

      I'm running UI Version: 2.0.114081
      VUDU Client Version: 3.1.0 (Rev 87147)

      What is your device ID? I wonder if the beta label is causing trouble on your device.
      Last edited by DanielH; 10-07-2013, 09:28 AM. Reason: Update

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        #4
        Re: What happened to the Vudu UI???

        In case this happens to anyone else, here's what it looks like:

        http://www.dropbox.com/s/ws3bzi9lzxb...32_smaller.jpg

        http://www.dropbox.com/s/djonv2ejgf9...smaller.02.jpg

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