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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Shared Ultraviolet account issue with 2 Vudu Accounts

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  • alexy25
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by Grey Ghost View Post
    Hey guys, I think you missed the context he is talking about, because he did not spell it out and it was in the context of previous posts. I believe he is referring to the case where you accept someone's invite to share a Vudu account (and therefore link to a new master UV account), but apparently keep your Flixster, Cinemanow, Target ticket linked to your previous UV account.
    basically you would need to relink your flixster, sony, targetticket to the new master uvvu account - i am pretty sure that is what he meant

    for example) your account has vudu, flix, targetticket, cinemanow and sony - you redeemed 4 titles through sony when you accept an invite to another UV account - you are basically turning off your own uvvu account so you would simply have to relink those accounts with your new shared uvvu account - easy enough

    Leave a comment:

  • Grey Ghost
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by edmaul69 View Post
    Not true at all. I have only 5 movies on vudu that do not show up in flixster and 2 movies on flixster that wont show up in
    Vudu. I have 733 movies and have done about 600 d2d movies. All but about 15 of them were done on vudu. The rest on flixster. Also both target ticket movies i have show up on both.
    Originally posted by RBBrittain View Post
    +1. I only have a little over 300 movies here (most of them D2D from here), but every single UV title from my other UV services has appeared in Vudu thus far -- and that includes every UV service in the U.S. except Kalediscape (open only to owners of their expensive movie servers). I'm aware that some UV titles from other services might not be available at Vudu, but so far I haven't run into any; I have only a handful of titles at other UV services that aren't at Vudu, but they're not UV titles (i.e., Lincoln).
    Hey guys, I think you missed the context he is talking about, because he did not spell it out and it was in the context of previous posts. I believe he is referring to the case where you accept someone's invite to share a Vudu account (and therefore link to a new master UV account), but apparently keep your Flixster, Cinemanow, Target ticket linked to your previous UV account.

    Originally posted by James_S View Post
    With a shared account, along with their UV movies, you will only have access to your movies/TV shows that you bought, redeemed or D2D via VUDU.

    Any movies bought, redeemed or D2D that you did on other services (Flixster, CinemaNow, TargetTicket, etc.) will not show up in your VUDU account, EVEN if they are UV.

    Leave a comment:

  • RBBrittain
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by edmaul69 View Post
    Not true at all. I have only 5 movies on vudu that do not show up in flixster and 2 movies on flixster that wont show up in
    Vudu. I have 733 movies and have done about 600 d2d movies. All but about 15 of them were done on vudu. The rest on flixster. Also both target ticket movies i have show up on both.
    +1. I only have a little over 300 movies here (most of them D2D from here), but every single UV title from my other UV services has appeared in Vudu thus far -- and that includes every UV service in the U.S. except Kalediscape (open only to owners of their expensive movie servers). I'm aware that some UV titles from other services might not be available at Vudu, but so far I haven't run into any; I have only a handful of titles at other UV services that aren't at Vudu, but they're not UV titles (i.e., Lincoln).

    Leave a comment:

  • edmaul69
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by James_S View Post
    Any movies bought, redeemed or D2D that you did on other services (Flixster, CinemaNow, TargetTicket, etc.) will not show up in your VUDU account, EVEN if they are UV.
    Not true at all. I have only 5 movies on vudu that do not show up in flixster and 2 movies on flixster that wont show up in
    Vudu. I have 733 movies and have done about 600 d2d movies. All but about 15 of them were done on vudu. The rest on flixster. Also both target ticket movies i have show up on both.

    Leave a comment:

  • Cinda
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by Adrock View Post
    Hey Cinda,

    Just curious. Were you the one whom invited your friend to share your UV Locker? Or did they invite you to share their locker?

    I just called Vudu support, and per what they told me....

    They said that if I invite a friend to share my locker, any of the UV compatible titles that are currently appear in my Vudu, will also appear on the person I invite's Vudu account, regardless of where the movie was redeemed (Flixster, etc).
    I accepted an invitation from a friend. In other words, "Invited"

    Leave a comment:

  • Guest's Avatar
    Guest replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by Adrock View Post
    Hey Cinda,

    Just curious. Were you the one whom invited your friend to share your UV Locker? Or did they invite you to share their locker?

    I just called Vudu support, and per what they told me....

    They said that if I invite a friend to share my locker, any of the UV compatible titles that are currently appear in my Vudu, will also appear on the person I invite's Vudu account, regardless of where the movie was redeemed (Flixster, etc).
    This is true because the person that invites is not creating a new UV account, it's already existing.


    Keep in mind that if you've already exported your movies to a UV account you won't be able to export them to a newly made account. Your original UV account will always own the UV rights.

    Leave a comment:

  • Adrock
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by Cinda View Post
    Most are a mix of code redemption at the suggested web address, Vudu.com or were converted from the original disks through Walmart or the D2D app.


    Paranormal activity- The marked ones - redeemed directly through Vudu
    Harry Potter 1-8 - Redeemed via link provded in the set. (Wizard's Collection Set)
    The Hobbit : An unexpected Journey Extended Edition - Redeemed directly through Vudu

    The remaining ones, Pay it Forward, Matchstick Men and Presumed Innocent were promo gifted either through Vudu or Flixster.

    Your thinking does make sense, I did accept an invitation from someone else and it had me create a new username which did create a second UV Locker.

    Of those that transferred to the new locker, 11 were redeemed into my original UV locker through either Vudu or the links provided. Rest were D2D. However, my whole library, does show up in my original UV locker.

    Its interesting how only part of my original UV locker got transferred to the new locker.
    Hey Cinda,

    Just curious. Were you the one whom invited your friend to share your UV Locker? Or did they invite you to share their locker?

    I just called Vudu support, and per what they told me....

    They said that if I invite a friend to share my locker, any of the UV compatible titles that are currently appear in my Vudu, will also appear on the person I invite's Vudu account, regardless of where the movie was redeemed (Flixster, etc).

    Leave a comment:

  • Cinda
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by Grey Ghost View Post
    What service did you acquire the movies through?
    If you used another service to get the movies and you are not the primary UVVU account holder in the sharing arrangement (you accepted an invite to share) it sounds like you won't see movies acquired through another service. They would have been in your Vudu account through ultravioletand now your Vudu account is linked to a different ultraviolet account.
    Most are a mix of code redemption at the suggested web address, Vudu.com or were converted from the original disks through Walmart or the D2D app.


    Paranormal activity- The marked ones - redeemed directly through Vudu
    Harry Potter 1-8 - Redeemed via link provded in the set. (Wizard's Collection Set)
    The Hobbit : An unexpected Journey Extended Edition - Redeemed directly through Vudu

    The remaining ones, Pay it Forward, Matchstick Men and Presumed Innocent were promo gifted either through Vudu or Flixster.

    Your thinking does make sense, I did accept an invitation from someone else and it had me create a new username which did create a second UV Locker.

    Of those that transferred to the new locker, 11 were redeemed into my original UV locker through either Vudu or the links provided. Rest were D2D. However, my whole library, does show up in my original UV locker.

    Its interesting how only part of my original UV locker got transferred to the new locker.

    Leave a comment:

  • Grey Ghost
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by James_S View Post
    With a shared account, along with their UV movies, you will only have access to your movies/TV shows that you bought, redeemed or D2D via VUDU.

    Any movies bought, redeemed or D2D that you did on other services (Flixster, CinemaNow, TargetTicket, etc.) will not show up in your VUDU account, EVEN if they are UV.
    I think this is only for people that accept an invite to share. The primary account should still have full access to their full ultraviolet locker. At least this is how I understand it.

    Leave a comment:

  • Grey Ghost
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by Cinda View Post
    In my case, the movies I listed are mine that I have redeemed, purchased, or D2D. They have been visible, and watched, in Vudu and Flixster before the "Share". After the "Share" I cannot see them in "my" Vudu list, but they are still available to view through Flixster.
    What service did you acquire the movies through?
    If you used another service to get the movies and you are not the primary UVVU account holder in the sharing arrangement (you accepted an invite to share) it sounds like you won't see movies acquired through another service. They would have been in your Vudu account through ultravioletand now your Vudu account is linked to a different ultraviolet account.

    Leave a comment:

  • Cinda
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    Originally posted by James_S View Post
    With a shared account, along with their UV movies, you will only have access to your movies/TV shows that you bought, redeemed or D2D via VUDU.

    Any movies bought, redeemed or D2D that you did on other services (Flixster, CinemaNow, TargetTicket, etc.) will not show up in your VUDU account, EVEN if they are UV.
    In my case, the movies I listed are mine that I have redeemed, purchased, or D2D. They have been visible, and watched, in Vudu and Flixster before the "Share". After the "Share" I cannot see them in "my" Vudu list, but they are still available to view through Flixster.

    Leave a comment:

  • James_S
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    With a shared account, along with their UV movies, you will only have access to your movies/TV shows that you bought, redeemed or D2D via VUDU.

    Any movies bought, redeemed or D2D that you did on other services (Flixster, CinemaNow, TargetTicket, etc.) will not show up in your VUDU account, EVEN if they are UV.

    Leave a comment:

  • Cinda
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    I am missing movies from my Vudu as well. I don't know if they are showing up on my friend's side.
    I did check with Flixter, and they are all still in my UV locker safe and secure, just not showing up in the Shared Vudu.

    Movies not showing up are :

    1. Paranormal Activity: The Marked Ones
    2. The Hobbit: An unexpected Journey - Extended Edition
    3. Matchstick Men
    4. Harry Potter Sorcerer's Stone
    5. Harry Potter Chamber of Secrets
    6. Harry Potter Prisoner of Azkaban
    7. Harry Potter Goblet of Fire
    8. Harry Potter Order of the Phoenix
    9. Harry Potter Half Blood Prince
    10. Harry Potter Deathly Hallows Pt. 1
    11. Harry Potter Deathly Hallows Pt. 2
    12. Pay it Forward
    13. Presumed innocent

    Thanks,
    Cinda

    Leave a comment:

  • Earth Psalts
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    same issues.... i have two daughters with sub-accounts on my UV account. they can see their own movies and all of mine, but i can't see theirs. these are UV movies, not disney or marvel. can someone suggest a way to fix this?

    Leave a comment:

  • patreiche
    replied
    Re: Shared Ultraviolet account issue with 2 Vudu Accounts

    I also am having problem with shared accounts but I do no think that UV rights issues are the problem.

    All the movies show up on my computer.
    All of the movies showed up on my tv yesterday.
    Today I added a movie to my account.
    My husbands account is on the tv.
    Now only his vudu movies show up on the tv today.
    These are basically the free movies we acquired from vudu with some others.
    None of my movies are showing up on the tv.
    I am wondering if this is because we had to add the tv as a device to his account and all of a sudden it thinks I need that in my account?

    Leave a comment:

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