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support question

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    support question

    I sent this to vudu support yesterday:
    I purchased frozen last week not realizing that You also offer the 2d/3d package for a few dollars more. can you charge me the difference and put the 3d in my collection?

    my case status states: do not use hold

    what does this mean?

    #2
    Re: support question

    Can you give me your case # so I can see what's going on, thanks.

    Comment


      #3
      Re: support question

      reference number
      140303-000986

      Comment


        #4
        Re: support question

        I will respond to you via email about this matter.

        Comment

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