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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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God's Not Dead redeeming in SD

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    God's Not Dead redeeming in SD

    My God's Not Dead code from blu/dvd combo pack redeemed in SD - is this some glitch that will be fixed? Codes from blu-ray always redeem in HDX on vudu for me.

    #2
    Re: God's Not Dead redeeming in SD

    Is this supposed to be a UV or vudu code? I can't find a redeem link?

    Comment


      #3
      Re: God's Not Dead redeeming in SD

      Vudu only and mine redeemed in sd as well

      Comment


        #4
        Re: God's Not Dead redeeming in SD

        Has anyone requested help from Vudu regarding this issue?

        Also, has anyone tried a DVD code for this movie to see if it redeems in HDX (like some mixups in the past). I haven't redeemed my code from the Blu-ray yet. Was hoping for an update regarding this problem.

        Comment


          #5
          Re: God's Not Dead redeeming in SD

          I sent a pm to Daniel with the picture of the code. Last I heard back from him is that he will try to fix it.

          Comment


            #6
            Re: God's Not Dead redeeming in SD

            I'm waiting to hear back to see if SD was requested to be given out for this redemption, or if it was a mistake. Either way, i'll let everyone know when I hear back.

            Comment


              #7
              Re: God's Not Dead redeeming in SD

              Originally posted by DanielH View Post
              I'm waiting to hear back to see if SD was requested to be given out for this redemption, or if it was a mistake. Either way, i'll let everyone know when I hear back.
              Promotion has been updated to redeem HDX going forward.

              For those of you that redeemed already, we'll fix this for you on the back-end this week. No need to file a ticket for it.

              Comment


                #8
                Re: God's Not Dead redeeming in SD

                Originally posted by DanielH View Post
                Promotion has been updated to redeem HDX going forward.

                For those of you that redeemed already, we'll fix this for you on the back-end this week. No need to file a ticket for it.
                Thank you Daniel!

                Comment


                  #9
                  Re: God's Not Dead redeeming in SD

                  I can not find the link to even try to redeem my code for God's not Dead. I've tried searching for it several times since yesterday and search refuses to bring up any result for it at all. This is getting a bit frustrating as I did Heaven is For Real and it went right through. Then search for God's Not Dead and it wont even find it for me to try to redeem it.

                  Comment


                    #10
                    Re: God's Not Dead redeeming in SD

                    Originally posted by johnnieray245 View Post
                    I can not find the link to even try to redeem my code for God's not Dead. I've tried searching for it several times since yesterday and search refuses to bring up any result for it at all. This is getting a bit frustrating as I did Heaven is For Real and it went right through. Then search for God's Not Dead and it wont even find it for me to try to redeem it.
                    The link should be on the voucher with the code. It's not a UV title, therefore you cannot "search" for it at the UV redemption page.

                    Comment


                      #11
                      Re: God's Not Dead redeeming in SD

                      This is the redemption page if you're not able to see it on your insert:

                      https://my.vudu.com/redeem.html?pn=digitalcopy

                      Comment


                        #12
                        Re: God's Not Dead redeeming in SD

                        My code that redeemed in SD at the start of the promotion still has not been fixed to HDX quality. I already had a ticket open and the reps keep asking for photos of the code sticker which I have sent multiple times in quite clear images but they keep claiming the image is illegible even though I can see it plain as day from a far distance from my monitor each time.

                        I would like to get my code fixed and I understood it was going to be done without having to open a ticket, yet mine is still showing at SD quality and I can't get anybody in customer service who will do anything but send me frustrating cut and paste replies asking for the same information that I keep sending over and over to them....

                        Comment


                          #13
                          Re: God's Not Dead redeeming in SD

                          My copy has not been upgraded ether.

                          Comment


                            #14
                            Re: God's Not Dead redeeming in SD

                            Upgrade should now be complete.

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