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Error: "Another device on your account has started playing this content

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    Error: "Another device on your account has started playing this content

    I keep getting this error while trying to play movies. I am the only person using this account and I just changed my password. This issue just started a few weeks ago and is very annoying since it kicks me out of the movie ruining it. I keep having to resume and sometimes fast forward or rewind to get back to where I was interrupted. I have 2 devices but only one TV. The TV have the app and my XBOX has the app but they are connected to the same TV. How do I or you fix this.

    #2
    Originally posted by Monkeyswithguns View Post
    I keep getting this error while trying to play movies. I am the only person using this account and I just changed my password. This issue just started a few weeks ago and is very annoying since it kicks me out of the movie ruining it. I keep having to resume and sometimes fast forward or rewind to get back to where I was interrupted. I have 2 devices but only one TV. The TV have the app and my XBOX has the app but they are connected to the same TV. How do I or you fix this.
    Yes, I just got this one too when playing something on Friday night on the Shield. I live alone so no one else could be playing content.

    82 UHD
    851 HDX
    2 SD

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      #3
      I am getting this message on my Windows 10 Computer while using the Vudu app as well as the browser. It was driving me nuts so I switched to using my Roku TV. I still keep getting the message. This is my account, and the only devices registered to use it are here in my house so I know that no other device is trying to view what I am viewing. This is getting really annoying having to stop and start over and over again. It happens with content I have bought as well as content I rent. I see that this issue goes back many months, and I saw a post on another thread where they said they had fixed the problem. Then why are we still experiencing this issue?? Can someone please tell me how to stop this???
      I pay my monthly fee and I have payed for the 200 + movies and shows on my account but I can't watch anything without being interrupted sometimes as much as 10 times in one hour. That is unacceptable!!!!

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        #4
        Originally posted by SageWalker View Post
        I am getting this message on my Windows 10 Computer while using the Vudu app as well as the browser. It was driving me nuts so I switched to using my Roku TV. I still keep getting the message. This is my account, and the only devices registered to use it are here in my house so I know that no other device is trying to view what I am viewing. This is getting really annoying having to stop and start over and over again. It happens with content I have bought as well as content I rent. I see that this issue goes back many months, and I saw a post on another thread where they said they had fixed the problem. Then why are we still experiencing this issue?? Can someone please tell me how to stop this???
        I pay my monthly fee and I have payed for the 200 + movies and shows on my account but I can't watch anything without being interrupted sometimes as much as 10 times in one hour. That is unacceptable!!!!
        Vudu offers a monthly plan now? When did this happen? Where can I get more information? I can't find anything on the website.

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