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HDX missing for Hiding Out (1987)

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    HDX missing for Hiding Out (1987)

    *Edit: it is fixed now! thank you! *


    Quick question... the HDX stream vanished for the movie Hiding Out from 1987... will it be back soon?

    No, I don't want my copy downgraded or anything, it is fine for now, but maybe the content team could look at this?

    http://www.vudu.com/movies/#!content/22914/Hiding-Out

    The movie is currently only available to purchase in HD and SD. Depending on the player used, owners of the HDX version may be unable to start playback.

    The HDX version looked great, I never noticed anything wrong with it.

    Thanks!

    #2
    Re: HDX missing for Hiding Out (1987)

    Originally posted by qazzaq View Post
    Quick question... the HDX stream vanished for the movie Hiding Out from 1987... will it be back soon?

    No, I don't want my copy downgraded or anything, it is fine for now, but maybe the content team could look at this?

    http://www.vudu.com/movies/#!content/22914/Hiding-Out

    The movie is currently only available to purchase in HD and SD. Depending on the player used, owners of the HDX version may be unable to start playback.

    The HDX version looked great, I never noticed anything wrong with it.

    Thanks!
    Looks like it was an encoding issue. If you own the HDX version, please send me a private message with your VUDU account email address.

    Comment


      #3
      Re: HDX missing for Hiding Out (1987)

      Still hoping for a resolution on this. I did send a pm.

      Is there anyway the content team could restore the faulty HDX stream? I quite liked it

      Thanks!

      Comment


        #4
        Re: HDX missing for Hiding Out (1987)

        Still says "Failed to get playback information" if someone tries to play this title, no option to switch to the HD or SD streams

        Comment


          #5
          Re: HDX missing for Hiding Out (1987)

          I know it has only been 6 weeks but is there any news on this? Just a rough idea on the timeframe would be appreciated.

          Should I open a support ticket as well? Many thanks for your help!

          Comment


            #6
            Re: HDX missing for Hiding Out (1987)

            8 weeks later... any news yet?

            Please let me know and I'll stop asking, I still have some hope

            Thank you!

            Comment


              #7
              Re: HDX missing for Hiding Out (1987)

              Just checking in after 11 months or so...

              Is there any news on the HDX version being added back yet, or is the content team still working on it?

              The 720p HD version does not look very good at all, yet I recall the HDX looking pretty good.

              Thank you very much!

              Comment


                #8
                Re: HDX missing for Hiding Out (1987)

                HDX is back for this title!

                Thank you so much!

                Comment

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