Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango ... See more
See more
See less

InstaWatch Redemption Issues

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    InstaWatch Redemption Issues

    X-Men & Transformers - #141018-000607

    I recently purchased and scanned the receipt for X-Men: Days of Future Past and the title has yet to show up in my Vudu library, I also purchased Transformers: 4-Movie collection and only the fourth movie (Age of Extinction) showed up in my library...I'm not sure if Transformers should have added just the one title or all four (seems like it should have added all four).

    #2
    Re: InstaWatch Redemption Issues

    Originally posted by AZHemi View Post
    X-Men & Transformers - #141018-000607

    I recently purchased and scanned the receipt for X-Men: Days of Future Past and the title has yet to show up in my Vudu library, I also purchased Transformers: 4-Movie collection and only the fourth movie (Age of Extinction) showed up in my library...I'm not sure if Transformers should have added just the one title or all four (seems like it should have added all four).
    I already posted this issue on another thread. You will have to enter the UV codes for the other 3 Transformers movies. It only added the Age of Extinction when I used InstaWatch for the Transformers 4-pack.

    Comment


      #3
      Re: InstaWatch Redemption Issues

      Originally posted by lujan View Post
      I already posted this issue on another thread. You will have to enter the UV codes for the other 3 Transformers movies. It only added the Age of Extinction when I used InstaWatch for the Transformers 4-pack.
      But has anyone from Vudu officially stated that the 4-pack should redeem for only the fourth movie?

      This behavior would be contradictory to the majority of the multi-pack redemptions and if incorrect Vudu needs to be aware of the issue so that it can be corrected.

      Comment


        #4
        Re: InstaWatch Redemption Issues

        Originally posted by AZHemi View Post
        But has anyone from Vudu officially stated that the 4-pack should redeem for only the fourth movie?

        This behavior would be contradictory to the majority of the multi-pack redemptions and if incorrect Vudu needs to be aware of the issue so that it can be corrected.
        I know there are at least 2 moderators that read these forums. Hopefully one of them will let the powers that be know about how only one movie is being added on this collection. Don't know about other collections since this is the first time I used InstaWatch?

        Comment


          #5
          Re: InstaWatch Redemption Issues

          Originally posted by lujan View Post
          I know there are at least 2 moderators that read these forums. Hopefully one of them will let the powers that be know about how only one movie is being added on this collection. Don't know about other collections since this is the first time I used InstaWatch?
          I received a reply from Vudu - they state that they are aware of the issue.

          Comment

          Working...