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PayPal Charged Wrong Card

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    PayPal Charged Wrong Card

    I purchased Care Bears (the original movie from MGM) today. My payment method is PayPal, and my preferred card on my PayPal is set to charge my MasterCard, but PayPal for some reason charged my AE card. The AE card is pre-paid and has no money on it, yet it said my purchase went through and the title is still in my library? Can someone look into this so I can get the right card charged so the movie isn't removed from my account?

    #2
    You will need to contact PayPal to see what went wrong during the purchasing process.

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      #3
      It's possible the reason it went through and that the AMX failed with no funds and PayPal defaulted to your backup payment method. It's also possible it did go through on the AMX but depending on what kind of Debt card it is the negative balance and possibly overage fee's were charged to the AMX debt or it's funding source, IE bank account.

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