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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Discounts Not Given/NOT GETTING ANY VUDU EMAILS

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  • FelipeF
    replied
    I had someone check your email address with our database. Your email is "active", no issues from our end. Must be something going on with your ISP or some kind of filtering going on.

    Leave a comment:


  • Sandra
    replied
    Can someone working this forum please tell me why I am not receiving ANY emails from VUDU since 12-20-18? Vudu emails completely stopped after I reported on this thread I have not been receiving discounts or credits offered through Deals of the Day or Watch A Free Movie to receive a 2.00 discount.

    If I don't get a response soon, I will be calling the Wal-Mart District Manager assigned to my area. I have family in management who advised me what to do. I put in a ticket but have had no response. This thread was first posted on 12-19-18 almost 10 days ago.

    Leave a comment:


  • Sandra
    replied
    UPDATE: I've purchased several movies since 12-20 and haven't received an email from Vudu like I usually do after making purchases. And I still have not received the 25 percent off discount promised nor the 2.00 credits for the "Deal of the Day in the last two weeks. Another "Deal of the Day" posted for today but I'm not going to bother, cause I'm getting the promised result. Also would like to pre-order the new Halloween and receive the 3.00 credit upon release but won't until somebody resolves this issue. Can someone please help with this?

    Leave a comment:


  • aaareynosa1977
    replied
    Sorry I called support asked i have purchased 150+ movies never a credit today they sent me an expired 1 I called support an email them wait and see what happens

    Leave a comment:


  • Sandra
    replied
    Originally posted by Sandra View Post
    I posted this days ago and nobody has responded to this post. Would appreciate a response.
    Still no response. I first posted this on December 19th. I work as a troubleshooting specialist for a cable company who won an award in the last few years for the best customer service in the United States. I've been in the business for more than 10 years. If we operated this way, meaning the "no response" way. We'd lose customers. I've been with Vudu for almost 7 years. The customer service in regards to these forums has declined. Unfortunately. This is not directed toward the moderators, they can only do what they can do. From what I see, there are only two people moderating the forums. Not their fault they're understaffed.

    Leave a comment:


  • Sandra
    replied
    I posted this days ago and nobody has responded to this post. Would appreciate a response.

    Leave a comment:


  • Sandra
    started a topic Discounts Not Given/NOT GETTING ANY VUDU EMAILS

    Discounts Not Given/NOT GETTING ANY VUDU EMAILS

    EDIT:
    Can someone working this forum please tell me why I am not receiving ANY emails from VUDU since 12-20-18? Vudu emails completely stopped after I reported on this thread I have not been receiving discounts or credits offered through Deals of the Day or Watch A Free Movie to receive a 2.00 discount.

    If I don't get a response soon, I will be calling the Wal-Mart District Manager assigned to my area. I have family in management who advised me what to do. I put in a ticket but have had no response. This thread was first posted on 12-19-18 almost 10 days ago.
    TICKET #181223-000023



    On December 12, 2018, last Wednesday Vudu had an offer for the "Deal of the Day" to get 25% off for watching a title from their "Holiday Kisses Collection". I never received an email with the 25% off discount code after watching one of the titles included in the discount offer.

    The week before December 12th, I watched a title from the "New this week collection" to get a 2.00 credit which I never received.


    This happened before due to my email being blacklisted. I've been with Vudu for almost 7 years with the same email address. Why is this happening in the last few months? In regards to "blacklisting" not sure that's the problem, as I'm receiving emails thanking me for my purchases etc.

    EDIT: I haven't received the 2.00 credit for the Deal of Day offered on December 19th. I don't know what's going on but I do expect Vudu to honor their promises. Thanking you for your assistance.
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