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Emails to reset password not arriving

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    Emails to reset password not arriving

    I use gmail. The mail to create an account that allowed me to use this form arrived instantly, so I don't think it's anything to do with my account.

    Help!

    #2
    Re: Emails to reset password not arriving

    I have gmail as well and am having the same problem. When prompting VUDU to reset my password, they say they'll send an email but it never arrives. Checked spam, junk, etc. requested the same email two more times since. Please help me FINALLY reset my password!

    Comment


      #3
      Re: Emails to reset password not arriving

      Please be sure that you have email@email.vudu.com whitelisted with your email provider.
      Last edited by FelipeF; 03-16-2016, 02:02 PM.

      Comment


        #4
        Re: Emails to reset password not arriving

        I am having the same issue. I have ensured that the support email address is whitelisted. The email to confirm registration on this forum came through just fine within seconds; however, I have yet to receive any emails to assist in resetting my general VUDU account password. Please help.

        Comment


          #5
          Re: Emails to reset password not arriving

          I just looked at your account and I see a password was set today, I'm assuming the issue has been resolved.

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            #6
            I am not receiving my email for a password reset.

            Comment


              #7
              I keep typing in my password & Pin and it keeps telling me
              INVALID EMAIL/ PASSWORD

              Comment


                #8
                Originally posted by Edward Gray Sr View Post
                I keep typing in my password & Pin and it keeps telling me
                INVALID EMAIL/ PASSWORD
                What device are you trying to login with?

                Comment


                  #9
                  I am currently having the same issue. I have checked my junk folder. I have searched for vudu in my mail. I even made sure it wasn’t in blocked users. What can I try next?

                  Comment


                    #10
                    I'm having the same issue, no reset email in my inbox, spam, etc. I can't log in on my iPhone, iPad, or laptop.

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