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Unable to delete UV'd Titles

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    Unable to delete UV'd Titles

    There were a handful of titles I requested to have removed from my account for multiple reasons. Mainly, I redeemed said codes for family I no longer share my account with, and didn't want them in my library. I have always been able to have redeemed titles that were UV deleted from my account, as long as I deleted them from MyUV as well. Now with MyUV gone, any title that was UV you can NOT have removed from your account, or at least that is what customer services told me when I called. They removed the titles, but stated since it was coming in from MyUV, it would always import back in even if they deleted it, and they did. Sucks how Vudu can't stop a title from importing in from a now dead service. The only exception to this is if the title was UV and you D/M2D it via Vudu.

    #2
    Wait for UV to be 100% shut down and then ask again. We are trying hard to get as many UV rights as possible imported into Vudu before that happens, so as a side effect deleted ones may come back until that process is done

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      #3
      Originally posted by Jake View Post
      Wait for UV to be 100% shut down and then ask again. We are trying hard to get as many UV rights as possible imported into Vudu before that happens, so as a side effect deleted ones may come back until that process is done
      Do you know when it will be shut down fully? I assumed it was when they posted on the site, but would work with retailers to make sure as many titles would/could port to retailers as possible? It's good to know that is still happening. I will wait. Thank you for the advice.

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        #4
        I don't know exactly (not working on that directly) but I believe very soon, as in weeks.

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          #5
          Anyone had any luck getting a UV titled successfully removed? I don't want to start up a ticket and go weeks with no end in sight.

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