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How long for customer service response?

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    Originally posted by lujan View Post

    Did you call them? I've had titles removed in the past and they did it while I was still on the phone with them.

    285 UHD
    819 HDX
    3 SD
    No, do you know the number off hand? Last time I called they couldn't seem to fix my issue...

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      Originally posted by Wasteland View Post

      No, do you know the number off hand? Last time I called they couldn't seem to fix my issue...
      888-554-8838

      285 UHD
      819 HDX
      3 SD

      Comment


        Originally posted by lujan View Post

        888-554-8838

        285 UHD
        819 HDX
        3 SD
        Called them today. He tried to remove them, but he said they were importing from other sites which is incorrect, as most of them are Lionsgate and the other two were Fox and Sony, which MA shows I redeemed both of them on Vudu, and the Lionsgate titles were M2D, so Vudu as well. Then he says my collection is too large and I need to call back after August 5th to have them removed. An hour later I get a response from my support ticket, stating what was said in the original response (gone forever), so I replied. Now all but two were removed, and both are Lionsgate titles. LOL

        Comment


          Going on 2 weeks trying to get these titles removed. It's like the agents will remove 1 or 2 at a time, then say they were all deleted, but they weren't, then ages to get a response back.

          Can someone check ticket 190726-001344.

          Edit: Got everything taken care of!

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